Mid Level Support Officer Jobs
Mid level support officer jobs go to professionals ready to own caseloads or projects end to end, mentor newer team members, and resolve complex issues with minimal oversight. Openings run across Banking & Financial Services, Healthcare & Medical Services, and Education, with 9% remote or hybrid availability, and employers like Rocket, Jobot, and State Street hiring at this level now.
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Executive Assistant to the Chief Financial & Operating Officer (COFO)
The Executive Assistant reports to the Chief Financial & Operating Officer (COFO) and provides dedicated, high-level executive support, with the COFO’s calendar, travel, preparation and day-to-day priorities taking precedence. The role also provides support to the VP, Investor Relations and VP, Global Strategic Communications, as capacity allows and in alignment with the COFO’s priorities. Based at Genuine Parts Company’s (GPC) Atlanta headquarters, this role is on-site five days per week.
This highly trusted professional brings polished executive presence, warmth and sound judgment to a fast-moving leadership environment. The role requires a poised, personable and service-oriented partner who builds relationships quickly, represents the executives professionally with internal and external stakeholders, and handles sensitive information with discretion and emotional intelligence.
Expert PowerPoint skills and the ability to organize information into a clear, logical presentation are important to this role. Beyond formatting existing slides, this person helps build first drafts from executive direction, rough notes and source materials—developing a proposed outline, drafting concise slide headlines and supporting content, and presenting information through effective layouts and visuals. The Executive Assistant works with executives and content owners to refine the materials and confirm accuracy; business strategy, key messages and final content approval remain with those leaders.
Core responsibilities include complex calendar management, backup support for private aviation scheduling, executive travel and meeting preparation, primarily for the COFO. Support includes investor relations roadshow scheduling and related travel, as well as presentation preparation and meeting coordination for Global Strategic Communications. The Executive Assistant partners with GPC’s broader Executive Assistant team and serves as backup to the CEO’s Executive Assistant, coordinating coverage with the COFO to maintain continuity of support.
Key Responsibilities
Executive Calendar & Priority Management
Keep the COFO informed, prepared and focused on the highest-priority commitments; provide scheduling and preparation support for IR and Communications without displacing the COFO’s needs.
- Manage the COFO’s complex, high-volume calendar across stakeholders and time zones, protecting preparation time and prioritizing requests based on the COFO’s direction.
- Anticipate the COFO’s needs, resolve scheduling conflicts and coordinate agendas, pre-reads and follow-up actions; escalate competing requests for direction when needed.
- Coordinate support requests from the VP, Investor Relations and VP, Global Strategic Communications within available capacity, confirming priorities with the COFO when demands conflict.
Private Aviation, Executive Travel & Investor Relations Roadshows
Coordinate executive travel and provide backup support for private jet scheduling, which is owned by the CEO’s Executive Assistant, ensuring itineraries and logistics align with business priorities and changing executive needs.
- Serve as backup to the CEO’s Executive Assistant, who owns private jet scheduling coordination. When providing coverage, partner with aviation providers and relevant internal teams to coordinate aircraft availability, passenger details, departure and arrival times, ground transportation and itinerary changes. Maintain accurate schedules and communicate updates promptly and discreetly.
- Schedule investor relations roadshows and coordinate related domestic and international travel, aligning investor meeting times, locations, executive availability, flight arrangements, accommodations and ground transportation into a seamless itinerary.
- Coordinate leadership meetings, workshops, off-sites and external stakeholder meetings, ensuring participants, materials and logistics are aligned.
Executive Presentations & Administrative Support
Prepare polished presentations and administrative materials, primarily for the COFO, using executive direction and approved source content.
- Help build presentation first drafts from executive direction, rough notes and source materials, proposing a logical slide sequence and drafting clear headlines and supporting content for review.
- Translate complex business information into polished slides using effective layouts, charts, graphics and visual hierarchy; maintain consistent design and meticulous attention to detail.
- Incorporate executive and subject-matter expert feedback, validate facts and figures with content owners, and manage revisions through final delivery.
- Manage expenses, invoices, bill payment and Workday responsibilities.
Secondary Support: Investor Relations & Global Strategic Communications
Provide targeted administrative and presentation support to the VP, Investor Relations and VP, Global Strategic Communications, as capacity allows and consistent with the COFO’s priorities.
- Support investor relations roadshow scheduling and related travel logistics, as outlined above, coordinating requests with the COFO’s schedule.
- Help prepare and polish presentations and briefing materials for Global Strategic Communications using leader-provided direction and content, coordinating inputs and revisions for review.
- Coordinate calendars, meeting logistics and preparation materials for the two VPs as needed, tracking follow-up actions and deadlines.
Partnership & Confidentiality
Build trusted relationships and provide seamless support across the executive support team.
- Partner closely with GPC’s broader Executive Assistant team and serve as backup to the CEO’s Executive Assistant, coordinating calendar, travel and meeting-preparation coverage with the COFO to manage competing priorities.
- Exercise exceptional discretion and judgment when handling highly confidential information.
- Bring a warm, relationship-oriented, emotionally intelligent, collaborative and low-ego approach to working with others.
Qualifications
- 5+ years of experience supporting senior or C-suite executives in a complex, fast-paced organization.
- Expert-level Outlook skills, with 5+ years of Microsoft Outlook experience.
- Expert-level PowerPoint skills, with 5+ years of Microsoft PowerPoint experience and the ability to build polished first-draft presentations from executive direction and source materials—not only format existing slides.
- Experience coordinating complex domestic and international executive travel, including the ability to provide backup support to the CEO’s Executive Assistant for private jet scheduling, and the ability to manage investor relations roadshow logistics and related travel.
- Strong Microsoft 365 capabilities; Workday experience is a plus.
- Exceptional discretion and judgment in handling highly confidential information.
- A proactive, adaptable approach and the ability to manage competing priorities with composure.
- Polished executive presence with a warm, personable and professional manner; strong relationship-building skills, emotional intelligence and a collaborative, low-ego style that earns trust with senior leaders, colleagues and external stakeholders.
- Ability to work on-site five days per week at GPC’s Atlanta headquarters.
- Strong written communication and presentation-structuring skills, with the ability to organize rough notes and complex inputs into a clear, logical flow for executive review.
- Ability to prioritize dedicated COFO support while coordinating requests from IR and Communications, with sound judgment, proactive communication and meticulous attention to detail.
Compensation & Benefits
GPC offers a competitive compensation package including base salary, annual bonus and comprehensive benefits.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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Mid Level Support Officer Jobs: Frequently Asked Questions
How do I get a mid level support officer job?
Position yourself by highlighting ownership, not just tasks. Emphasize situations where you resolved escalated issues independently, coordinated across teams, or improved a process. Tailor your resume to show measurable impact, such as reduced resolution times or higher customer satisfaction scores. Hiring managers at this level are looking for someone who runs the work, not just executes steps handed down from above.
Which companies hire mid level support officers?
Companies hiring mid level support officers right now include Rocket, Jobot, and State Street, based on current listings on Migrate Mate as of November 2026. At this experience level, you'll find openings across a broad range of employers, from large enterprises building out structured support functions to growing mid-size organizations that need self-sufficient professionals who can operate without heavy management oversight.
Are there remote mid level support officer jobs?
Yes, though availability varies by industry and employer. About 9% of mid level support officer openings are remote or hybrid as of November 2026, reflecting strong demand for experienced professionals who can manage workflows and stakeholder communication without being on site every day. Fully remote roles at this level tend to require demonstrated experience handling complex cases or cross-functional coordination independently.
How do I move up to a mid level support officer role?
Moving from an entry level support role to a mid level one comes down to deepening your expertise and expanding your ownership over time. Focus on taking on harder tickets or cases, volunteering to document processes, and building relationships with other teams. Demonstrating that you can handle ambiguous situations without escalating everything, and that you contribute to improving how the team works, is what signals readiness for a mid level title.
Which industries hire the most mid level support officers?
Mid Level support officer roles concentrate in Banking & Financial Services, Healthcare & Medical Services, and Education, based on current listings on Migrate Mate as of November 2026. These sectors tend to drive mid level hiring because they operate complex service or compliance workflows that require experienced professionals who can own processes, coordinate with multiple stakeholders, and handle exceptions without constant escalation.