Mid Level Business Associate Jobs
Mid level business associate jobs go to professionals ready to own projects end to end, guide junior colleagues, and shape decisions without needing constant direction. Openings run across Investment & Asset Management, Technology & Software, and Education, with a mix of on-site, remote, and hybrid settings, and employers like JPMorganChase, Jobot, and Mach9 hiring at this level now.
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Showing 5 of 21+ Mid Level Business Associate jobs
INTRODUCTION
Ellipsis Health builds AI products that take on healthcare's staffing shortages and administrative burden, pairing conversational AI with our patented voice biomarker technology to help deliver better healthcare for everyone. Our voice agents talk with patients every day: booking and rescheduling appointments, answering billing questions, handling medication refills, and checking in after a hospital visit. This role drives growth and operations for our provider business, which serves health systems, provider groups, and FQHCs. You'll work across the provider teams within Ellipsis, from sales and deployment to customer success, product, and engineering, and report into provider segment leadership.
ABOUT THE ROLE
We're seeking a Business Operations Associate to play a critical role in driving growth, operational excellence, and customer success. You'll work across three areas: business operations, customer experience, and data and analytics, using a combination of analytical, operational, and technical skills to evaluate key business problems while weighing the needs of a variety of stakeholders, from internal teams to senior health system leaders. The ideal candidate blends strategic thinking, analytical horsepower, and hands-on execution, has exceptional attention to detail, high drive and low ego, and is energized by tackling the complex, interesting challenges of a rapidly scaling startup.
Responsibilities
- Support and eventually lead internal business reviews, highlighting performance and optimization initiatives across the full funnel.
- Build scalable processes and playbooks for customer onboarding, deployment handoffs, and cross-functional workflows as the provider business grows.
- Serve as a day-to-day point of contact for health system, provider group, and FQHC customers after go-live, partnering with the deployment team to keep programs on track.
- Run recurring customer check-ins and Quarterly Business Reviews, translating program performance into clear outcomes and next steps.
- Monitor patient experience and program quality across our provider programs (outreach outcomes, escalations, and care coordinator handoffs), flagging and resolving issues before they reach the customer.
- Build and maintain customer-facing reporting and dashboards that show program impact and ROI.
- Capture customer feedback and feature requests, partner with Product and Engineering to prioritize them, and close the loop with customers.
- Identify renewal and expansion opportunities (new sites, service lines, or products) using program data, market trends, and customer feedback, and support the growth team in pursuing them.
- Develop and monitor critical operational performance metrics, surfacing the second- and third-order implications of identified trends.
- Analyze program performance and patient engagement data across deployments to benchmark outcomes, identify efficiency opportunities, and run controlled experiments to test solutions.
- Conduct in-depth market research to develop customer, competitor, partner, and white-space opportunity briefs.
QUALIFICATIONS
- 3 to 4+ years of experience in a data-heavy work environment (e.g., finance, consulting), including 2+ years of investment banking, private equity / growth equity, and/or consulting, and 1+ years of operational experience at a high-growth technology company.
- Highly proficient in Google Workspace (Docs, Slides, and Sheets) and Claude.
- Ability to flex between high-level strategic thinking and deep analytical problem solving.
- Comfort in client-facing settings, including presenting performance results to senior health system stakeholders.
- Understanding of healthcare ecosystems or the ability to learn quickly (e.g., value-based care, payer-provider dynamics, regulatory trends, ROI mechanisms).
- Bachelor's degree in an analytical field (e.g., Finance, Business, Data Science, Mathematics, Engineering, or a similar quantitative subject).
PREFERRED
- Experience working in a startup or high-growth company.
- Experience with SQL, Tableau, or other business intelligence tools.
- Familiarity with project management and collaboration tools (e.g., Notion, Google Workspace, Slack, Miro).
COMPENSATION AND BENEFITS
We offer a competitive salary and equity, comprehensive health, vision, and dental insurance options, and a generous employer 401(k) match. The typical base salary range for this role is $100,000 to $125,000 USD, depending on skills, qualifications, and relevant experience.
BACKGROUND CHECKS
As a healthcare technology company, Ellipsis Health may conduct background checks on candidates who receive an offer, in accordance with applicable law. We evaluate every candidate holistically and comply with all applicable "ban the box" regulations.
ASSISTANCE
If you have a disability or need an accommodation during the application or recruitment process, please contact careers@ellipsishealth.com.
INTRODUCTION
Ellipsis Health builds AI products that take on healthcare's staffing shortages and administrative burden, pairing conversational AI with our patented voice biomarker technology to help deliver better healthcare for everyone. Our voice agents talk with patients every day: booking and rescheduling appointments, answering billing questions, handling medication refills, and checking in after a hospital visit. This role drives growth and operations for our provider business, which serves health systems, provider groups, and FQHCs. You'll work across the provider teams within Ellipsis, from sales and deployment to customer success, product, and engineering, and report into provider segment leadership.
ABOUT THE ROLE
We're seeking a Business Operations Associate to play a critical role in driving growth, operational excellence, and customer success. You'll work across three areas: business operations, customer experience, and data and analytics, using a combination of analytical, operational, and technical skills to evaluate key business problems while weighing the needs of a variety of stakeholders, from internal teams to senior health system leaders. The ideal candidate blends strategic thinking, analytical horsepower, and hands-on execution, has exceptional attention to detail, high drive and low ego, and is energized by tackling the complex, interesting challenges of a rapidly scaling startup.
Responsibilities
- Support and eventually lead internal business reviews, highlighting performance and optimization initiatives across the full funnel.
- Build scalable processes and playbooks for customer onboarding, deployment handoffs, and cross-functional workflows as the provider business grows.
- Serve as a day-to-day point of contact for health system, provider group, and FQHC customers after go-live, partnering with the deployment team to keep programs on track.
- Run recurring customer check-ins and Quarterly Business Reviews, translating program performance into clear outcomes and next steps.
- Monitor patient experience and program quality across our provider programs (outreach outcomes, escalations, and care coordinator handoffs), flagging and resolving issues before they reach the customer.
- Build and maintain customer-facing reporting and dashboards that show program impact and ROI.
- Capture customer feedback and feature requests, partner with Product and Engineering to prioritize them, and close the loop with customers.
- Identify renewal and expansion opportunities (new sites, service lines, or products) using program data, market trends, and customer feedback, and support the growth team in pursuing them.
- Develop and monitor critical operational performance metrics, surfacing the second- and third-order implications of identified trends.
- Analyze program performance and patient engagement data across deployments to benchmark outcomes, identify efficiency opportunities, and run controlled experiments to test solutions.
- Conduct in-depth market research to develop customer, competitor, partner, and white-space opportunity briefs.
QUALIFICATIONS
- 3 to 4+ years of experience in a data-heavy work environment (e.g., finance, consulting), including 2+ years of investment banking, private equity / growth equity, and/or consulting, and 1+ years of operational experience at a high-growth technology company.
- Highly proficient in Google Workspace (Docs, Slides, and Sheets) and Claude.
- Ability to flex between high-level strategic thinking and deep analytical problem solving.
- Comfort in client-facing settings, including presenting performance results to senior health system stakeholders.
- Understanding of healthcare ecosystems or the ability to learn quickly (e.g., value-based care, payer-provider dynamics, regulatory trends, ROI mechanisms).
- Bachelor's degree in an analytical field (e.g., Finance, Business, Data Science, Mathematics, Engineering, or a similar quantitative subject).
PREFERRED
- Experience working in a startup or high-growth company.
- Experience with SQL, Tableau, or other business intelligence tools.
- Familiarity with project management and collaboration tools (e.g., Notion, Google Workspace, Slack, Miro).
COMPENSATION AND BENEFITS
We offer a competitive salary and equity, comprehensive health, vision, and dental insurance options, and a generous employer 401(k) match. The typical base salary range for this role is $100,000 to $125,000 USD, depending on skills, qualifications, and relevant experience.
BACKGROUND CHECKS
As a healthcare technology company, Ellipsis Health may conduct background checks on candidates who receive an offer, in accordance with applicable law. We evaluate every candidate holistically and comply with all applicable "ban the box" regulations.
ASSISTANCE
If you have a disability or need an accommodation during the application or recruitment process, please contact careers@ellipsishealth.com.
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Mid Level Business Associate Jobs: Frequently Asked Questions
How do I get a mid level business associate job?
Position your experience around ownership and outcomes, not just tasks. Highlight projects you led, stakeholders you managed, and decisions you made independently. Tailor your resume to show cross-functional collaboration and measurable impact. Mid level roles reward candidates who can demonstrate they already operate with limited oversight, so lead with evidence of that in every application.
Which companies hire mid level business associates?
Companies hiring mid level business associates right now include JPMorganChase, Jobot, and Mach9, based on current listings on Migrate Mate as of November 2026. Hiring at this level covers large enterprises with structured associate programs, consulting firms scaling project teams, and growth-stage companies that need professionals who can contribute independently from day one.
Are there remote mid level business associate jobs?
Yes, though availability varies by industry and employer. About 28% of mid level business associate openings are remote or hybrid as of November 2026, reflecting broad adoption of flexible work across consulting, financial services, and technology sectors. On-site roles remain common in industries where in-person client or team interaction is central to the work.
How do I move up to a mid level business associate role?
Moving into a mid level business associate role requires building a record of increasing responsibility over your first few years. Focus on owning deliverables rather than contributing to them, developing expertise in a functional area, and earning trust to work with less oversight. Demonstrating measurable impact on projects and the ability to mentor or guide peers signals readiness for the next tier.
Which industries hire the most mid level business associates?
Mid Level business associate roles concentrate in Investment & Asset Management, Technology & Software, and Education, based on current listings on Migrate Mate as of November 2026. These sectors tend to invest heavily in mid level talent because their project complexity, client volume, and cross-functional demands require professionals who can operate independently and manage multiple workstreams at once.