Surveillance Supervisor Jobs
Surveillance Supervisor jobs are open across corporate security, gaming, retail loss prevention, and government facilities, at every level from entry-level team lead to senior director, with specializations in CCTV operations, investigative oversight, and loss prevention management. Find a role that fits below and apply directly.
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Showing 5 of 6+ Surveillance Supervisor jobs
ESSSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned:
- Monitor activities of guests and employees on the casino floor, cage, F&B outlets, and count rooms via closed-circuit television (CCTV) system and personal observation for suspicious activities and/or violations of regulations, policies, procedures, or internal controls.
- Utilizes necessary equipment to identify, record, and document illegal and/or unusual activities occurring in areas under surveillance and reports same to appropriate personnel.
- Records questionable activities and makes written reports to appropriate personnel.
- Monitors alarm system.
- Reviews video associated with jackpots.
- Maintain strict confidentiality of all property-related issues.
- Operate monitor room equipment, including basic computer functions.
- Protects the assets of the company.
- Must be able to input and access information in a computer.
- Prepare and write daily reports and logs.
- Operates all surveillance computer equipment.
- Supports other Managers, Directors, and Executives with assistance and information relating to the protection of assets in their respective departments and fellow operators in performing their duties.
- Understand and cooperate fully with all Departmental and Company policies.
- Maintain a professional relationship with Commission members and their Agents.
- Accurately and quickly perform duties as assigned.
- Maintain or augment skills through review and self-study.
- Maintain and understand compliance with federal, state, and local regulations.
- Enforce all policies and procedures.
- Perform all job functions in a safe and responsible manner.
The Surveillance Supervisor responsibility is to assist the Surveillance Manager in every regard at all times; to supervise senior operators, technicians and operators on their respective shifts as instructed by the Manager in compliance with all-departmental, company and State Regulations. To conduct continuous surveillance of all areas of the casino via floor surveillance and the CCTV system as directed by the Manager per Commission, departmental and company regulations; to take authority over emergency situations until such time that the Manager may arrive to provide further instructions and to give guidance and training to the Operators of all shifts.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Give guidance to Senior Operators, operators and technician as directed by the Manager.
- Make recommendations to Surveillance Management, based on observations made during Surveillance activity, concerning changes in the policies and procedures of other departments with the protection of company assets in mind.
- Supports other Managers, Directors and Executives with assistance and information relating to the protection of assets in their respective departments, as well as Operators in the performance of their duties.
- Understand and cooperate fully with all Departmental and Company policies, including the “open door” policy.
- Continuously monitor CCTV, closely scrutinizing all activities within Camera range to ensure the protection of company assets.
- Maintain a professional relationship with the Commission or its Agents.
- Maintain the ability to detect any schemes or cheating aimed at the company or its guests.
- Report all significant indications of criminal activity to the Commission in a timely manner.
- Ensure that the integrity and confidentiality necessary in the department is maintained per company and departmental policies and procedures.
- Maintain a non-arbitrary work environment for all surveillance personnel.
- Provide a comprehensive training concerning all table games, slots, cage and count areas, as well as internal controls.
- Maintain an environment which emphasizes cooperation, communication and teamwork with all departments which depend on the support of the Surveillance Department.
- Recognize and recommend for promotion only those surveillance employees who have demonstrated that their attitudes and abilities are commensurate with added responsibility and growth within the company.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
ESSSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned:
- Monitor activities of guests and employees on the casino floor, cage, F&B outlets, and count rooms via closed-circuit television (CCTV) system and personal observation for suspicious activities and/or violations of regulations, policies, procedures, or internal controls.
- Utilizes necessary equipment to identify, record, and document illegal and/or unusual activities occurring in areas under surveillance and reports same to appropriate personnel.
- Records questionable activities and makes written reports to appropriate personnel.
- Monitors alarm system.
- Reviews video associated with jackpots.
- Maintain strict confidentiality of all property-related issues.
- Operate monitor room equipment, including basic computer functions.
- Protects the assets of the company.
- Must be able to input and access information in a computer.
- Prepare and write daily reports and logs.
- Operates all surveillance computer equipment.
- Supports other Managers, Directors, and Executives with assistance and information relating to the protection of assets in their respective departments and fellow operators in performing their duties.
- Understand and cooperate fully with all Departmental and Company policies.
- Maintain a professional relationship with Commission members and their Agents.
- Accurately and quickly perform duties as assigned.
- Maintain or augment skills through review and self-study.
- Maintain and understand compliance with federal, state, and local regulations.
- Enforce all policies and procedures.
- Perform all job functions in a safe and responsible manner.
The Surveillance Supervisor responsibility is to assist the Surveillance Manager in every regard at all times; to supervise senior operators, technicians and operators on their respective shifts as instructed by the Manager in compliance with all-departmental, company and State Regulations. To conduct continuous surveillance of all areas of the casino via floor surveillance and the CCTV system as directed by the Manager per Commission, departmental and company regulations; to take authority over emergency situations until such time that the Manager may arrive to provide further instructions and to give guidance and training to the Operators of all shifts.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Give guidance to Senior Operators, operators and technician as directed by the Manager.
- Make recommendations to Surveillance Management, based on observations made during Surveillance activity, concerning changes in the policies and procedures of other departments with the protection of company assets in mind.
- Supports other Managers, Directors and Executives with assistance and information relating to the protection of assets in their respective departments, as well as Operators in the performance of their duties.
- Understand and cooperate fully with all Departmental and Company policies, including the “open door” policy.
- Continuously monitor CCTV, closely scrutinizing all activities within Camera range to ensure the protection of company assets.
- Maintain a professional relationship with the Commission or its Agents.
- Maintain the ability to detect any schemes or cheating aimed at the company or its guests.
- Report all significant indications of criminal activity to the Commission in a timely manner.
- Ensure that the integrity and confidentiality necessary in the department is maintained per company and departmental policies and procedures.
- Maintain a non-arbitrary work environment for all surveillance personnel.
- Provide a comprehensive training concerning all table games, slots, cage and count areas, as well as internal controls.
- Maintain an environment which emphasizes cooperation, communication and teamwork with all departments which depend on the support of the Surveillance Department.
- Recognize and recommend for promotion only those surveillance employees who have demonstrated that their attitudes and abilities are commensurate with added responsibility and growth within the company.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Surveillance Supervisor Jobs by Experience Level
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Find Surveillance Supervisor JobsSurveillance Supervisor Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in surveillance supervisor jobs.
- Three to five years of experience in security operations or loss prevention
- Proficiency with CCTV and video management systems such as Genetec or Milestone
- Demonstrated ability to lead, schedule, and evaluate a security team
- Strong incident documentation and investigative report-writing skills
- CPP, CFE, or state-specific security supervisor license preferred or required
- Familiarity with applicable privacy laws and evidence-handling procedures
Tips for Your Surveillance Supervisor Job Search
Tailor your resume to each sector
A gaming surveillance supervisor resume reads differently than one for retail loss prevention. Highlight your CCTV system experience and incident documentation skills for casino roles, and shift to shrinkage reduction and LP investigations when targeting retail employers.
List your certifications above the fold
Certifications like CPP, CFE, or state-issued security licenses get scanned fast by hiring managers. Put them in your resume header or a prominent certifications section so they're visible before a recruiter reads a single bullet point.
Apply early to roles that fit
Migrate Mate lists surveillance supervisor openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that name your systems
If you've operated Genetec, Milestone, or Avigilon platforms, search for those system names alongside the job title. Employers who list specific software in the posting almost always weight it heavily in screening, so matching your experience to their stack raises your callback rate.
Prepare scenario answers for shift management
Interviewers for surveillance supervisor roles frequently ask how you'd handle an officer calling out during a high-risk shift or a camera system outage mid-incident. Prepare two or three specific examples from past roles that show your decision-making under operational pressure.
Follow up after the interview with specifics
Reference a detail from the interview in your follow-up note, such as a particular facility challenge the hiring manager mentioned. Surveillance roles involve judgment and attention to detail, and a specific follow-up demonstrates both more convincingly than a generic thank-you.
Surveillance Supervisor Jobs: Frequently Asked Questions
Which companies are hiring the most surveillance supervisors?
The companies hiring the most surveillance supervisors right now include StoneX, Saracen Casino, and Allied Universal, with the largest share of openings in Arizona, New Jersey, and Colorado, based on current listings on Migrate Mate as of November 2026. Gaming operators, national retailers, and private security contractors consistently account for the highest volume of postings.
How do you become a surveillance supervisor?
Start by building hands-on experience as a security officer or surveillance operator, focusing on CCTV systems and incident documentation. Pursue a relevant certification such as CPP or CFE to signal professional credibility. From there, move into a lead or senior operator role to demonstrate team oversight, then apply to supervisor positions that match your industry focus, whether that's gaming, retail, or corporate security.
Can you get hired as a surveillance supervisor with little experience?
Yes, some employers will hire candidates with limited formal experience if they can show strong technical skills with video management systems and clear examples of taking initiative during incidents. Focusing on smaller facilities, contract security firms, or entry-level supervisor titles is a practical starting point. A relevant certification and clean background check carry significant weight when your resume is light on years.
What does the surveillance supervisor interview process look like?
Most surveillance supervisor interviews involve an initial phone screen focused on your security background and system experience, followed by an in-person or video interview with a security manager or director. You'll typically face scenario-based questions about handling incidents, managing staff conflicts, and maintaining compliance with privacy policies. Some employers, especially in gaming and retail, include a facility walkthrough or a practical assessment of how you'd evaluate a camera layout.
Where can I find and apply to surveillance supervisor jobs?
You can find and apply to surveillance supervisor jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience, industry focus, and location preference, then apply directly to each listing from the page.
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