System Support Specialist Jobs in Florida

INTRODUCTION

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

SUMMARY

The Workforce Development Specialist will work within the Center for Nursing Excellence, Education and Innovation in partnership with the Director of Professional Development & Education, as well as the Clinical Nurse Educators to support orientation and educational programs. This individual will assist in leading all facets of organizing educational events from reservations, catering, interacting with attendees and supporting employee education functions. This role will manage and facilitate requests from academic partners to optimize student clinical rotations and practicum placements within Memorial Healthcare System.

Responsibilities

- Maintains department database as well as creates reports, upon request.
- Maintains inventory of audio visual equipment and maintains equipment in good working condition.
- Manages and maintains course catalog information for the Learning Management System (LMS) used to provide online educational training for staff.
- Manages course registration process and submits documentation to CE Broker for educational credits.
- Manages student rotations and requirements using Complio/American Data Bank system.
- Manages the Centralized Clinical Placement System (CCPS) for clinical affiliations.
- Registers and tracks attendance for training programs, orientations and special events.
- Captures and maintains data for reporting purposes.
- Schedules conference room requests, maintains audio-visual equipment, and performs general office coordination activities.
- Collaborates with Director of Education to facilitate orientation and onboarding programs.

COMPETENCIES

ACCOUNTABILITY, ACCURACY - HR, CUSTOMER SERVICE, DEVELOPS RELATIONSHIPS, EFFECTIVE COMMUNICATION, ORGANIZATION SKILLS (6), PROBLEM SOLVING, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

EDUCATION AND CERTIFICATION REQUIREMENTS

High School Diploma or Equivalent (Required)

ADDITIONAL JOB INFORMATION

Complexity of Work: Required critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Requires thorough knowledge of the Student Clinical Placement Systems and MHS Learning Management System (LMS). Excellent knowledge of standard office software and hardware devices.

WORK EXPERIENCE

Three (3) years' experience doing office support functions or project management responsibilities.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

- Bending and Stooping = 0%
- Climbing = 0%
- Keyboard Entry = 60%
- Kneeling = 0%
- Lifting/Carrying Patients 35 Pounds or Greater = 0%
- Lifting or Carrying 0 - 25 lbs Non-Patient = 0%
- Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
- Lifting or Carrying > 75 lbs Non-Patient = 0%
- Pushing or Pulling 0 - 25 lbs Non-Patient = 0%
- Pushing or Pulling 26 - 75 lbs Non-Patient = 0%
- Pushing or Pulling > 75 lbs Non-Patient = 0%
- Reaching = 0%
- Repetitive Movement Foot/Leg = 0%
- Repetitive Movement Hand/Arm = 60%
- Running = 0%
- Sitting = 60%
- Squatting = 0%
- Standing = 60%
- Walking = 60%
- Audible Speech = 80%
- Hearing Acuity = 80%
- Smelling Acuity = 0%
- Taste Discrimination = 0%
- Depth Perception = 0%
- Distinguish Color = 0%
- Seeing - Far = 0%
- Seeing - Near = 80%
- Bio hazardous Waste = 80%
- Biological Hazards - Respiratory = 0%
- Biological Hazards - Skin or Ingestion = 0%
- Blood and/or Bodily Fluids = 0%
- Communicable Diseases and/or Pathogens = 0%
- Asbestos = 0%
- Cytotoxic Chemicals = 0%
- Dust = 0%
- Gas/Vapors/Fumes = 0%
- Hazardous Chemicals = 0%
- Hazardous Medication = 0%
- Latex = 0%
- Computer Monitor = 60%
- Domestic Animals = 0%
- Extreme Heat/Cold = 0%
- Fire Risk = 0%
- Hazardous Noise = 0%
- Heating Devices = 0%
- Hypoxia = 0%
- Laser/High Intensity Lights = 0%
- Magnetic Fields = 0%
- Moving Mechanical Parts = 0%
- Needles/Sharp Objects = 0%
- Potential Electric Shock = 0%
- Potential for Physical Assault = 0%
- Radiation = 0%
- Sudden Decompression During Flights = 0%
- Unprotected Heights = 0%
- Wet or Slippery Surfaces = 0%

SHIFT

Days

DISCLAIMER:

This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net.