Technical Customer Support Jobs in Portland, OR

Technical Sales Account Manager (New Business Focus)

East Side Plating – Portland, OR

Base Salary + Commission | High-Growth Opportunity

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Drive Growth. Build New Business. Make an Impact.

East Side Plating provides responsible metal finishing solutions that are functional, durable, and beautiful. We serve customers across multiple industries and are committed to quality, environmental responsibility, and long-term partnerships.

We are seeking a results-driven Technical Sales Account Manager whose primary focus is new business development and revenue growth.

This is not an order-taking role. We are looking for a motivated sales professional who enjoys prospecting, opening doors, and building new customer relationships in the manufacturing sector.

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Position Overview

The Technical Sales Account Manager is responsible for generating profitable revenue growth by:

• Prospecting and developing new accounts
• Expanding opportunities within underdeveloped accounts
• Building longterm, marginfocused customer partnerships

This role combines:

• Outside sales (prospecting, plant visits, relationship development)
• Inside sales (quoting, technical review, followup)

Travel is primarily within the Portland metro area, with occasional travel in the Pacific Northwest.

Success in this role is measured by:

• New account acquisition
• Revenue growth
• Gross margin performance
• Quotetoorder conversion rates

Compensation includes a base salary plus uncapped commission tied to performance.

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What You’ll Do

Lead New Business Development

• Identify and target new manufacturing customers
• Proactively prospect through calls, visits, networking, and referrals
• Develop and execute strategic territory growth plans
• Consistently build and maintain a strong sales pipeline

Drive Profitable Revenue

• Prepare accurate, marginfocused quotes
• Interpret engineering drawings and specifications
• Ensure pricing aligns with company profitability targets
• Convert opportunities into longterm accounts

Serve as Technical & Commercial Liaison

• Provide guidance on plating, electroless nickel, zinc systems, powder coating, and related finishing processes
• Collaborate with operations, scheduling, quality, and shipping teams
• Help resolve technical or quality issues professionally and efficiently

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Qualifications

Required

• Proven success in new business development within manufacturing, industrial, or technical sales
• Demonstrated ability to prospect and close new accounts
• Strong understanding of metal finishing processes (plating, electroless nickel, zinc, powder coating preferred)
• Ability to read and interpret engineering drawings and specifications
• Strong analytical and quantitative skills
• Excellent negotiation and relationshipbuilding skills
• High attention to detail in quoting and order review
• Valid driver’s license and personal vehicle (mileage reimbursed)
• Ability to walk production areas and engage in plant environments

Preferred

• Bachelor’s degree in Business, Marketing, Engineering, or related field
• Experience working with a manufacturing ERP system

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Who Thrives in This Role

This position is ideal for someone who:

• Enjoys opening new doors and building something from the ground up
• Is competitive and motivated by measurable results
• Takes ownership of a territory and treats it like a business
• Is comfortable discussing pricing, margins, and value
• Can confidently communicate with engineers, buyers, and plant managers

If you prefer maintaining existing accounts without actively pursuing new opportunities, this may not be the right fit.

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Why Join East Side Plating?

• Established and respected regional manufacturer
• Performancebased compensation with upside potential
• Highvisibility role with direct impact on company growth
• Local territory with manageable travel requirements
• Opportunity to shape your market and earnings

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If you are a technically capable, growth-focused sales professional who wants to build new business in the manufacturing sector, we would like to hear from you.

Apply today and help East Side Plating continue delivering finishing solutions that are functional, durable, and beautiful.

About East Side Plating Inc

With over 75 years of experience, East Side Plating in Portland, OR is a trusted leader in surface finishing services, helping businesses enhance the durability, appearance, and performance of their parts. As a one-stop shop for plating, powder coating, polishing, and laser marking, we serve businesses of all sizes, delivering high-quality results that meet industry standards. Our customer-focused approach ensures precise finishes and timely delivery, making us a reliable partner in the manufacturing process.