Mid Level Technical Documentation Manager Jobs
Mid level technical documentation manager jobs go to professionals ready to own documentation projects end to end, guide junior writers, and make content architecture decisions with minimal oversight. Openings are concentrated across Healthcare & Medical Services, Education, and Insurance, with a mix of on-site, hybrid, and remote positions available, and employers like University of Utah, Ensemble Health Partners, and xAI hiring at this level now.
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Job Description Summary
The Instructional Designer & Process Documentation Specialist is responsible for making enterprise work explicit, standardized, and learnable by documenting how work is performed and translating that information into clear, usable learning and performance support resources. This role focuses on reducing variability, rework, and reliance on tribal knowledge by partnering with Learning and Performance Managers, HR Business Partners, and subject matter experts to convert enterprise standards and decisions into documentation, onboarding materials, job aids, and Workday Learning content that can be sustained over time.
Entity
Medical University Hospital Authority (MUHA)
Worker Type
Employee
Worker Sub-Type
Regular
Cost Center
CC002289 SYS - EE Engagement and Learning
Pay Rate Type
Salary
Pay Grade
Health-28
Scheduled Weekly Hours
40
Work Shift
Day (United States of America)
Job Description
The Instructional Designer & Process Documentation Specialist is responsible for making enterprise work explicit, standardized, and learnable by documenting how work is performed and translating that information into clear, usable learning and performance support resources. This role focuses on reducing variability, rework, and reliance on tribal knowledge by partnering with Learning and Performance Managers, HR Business Partners, and subject-matter experts to convert enterprise standards and decisions into documentation, onboarding materials, job aids, and Workday Learning content that can be sustained over time.
Education
Bachelor's degree in Instructional Design, Adult Education, Communications, Business, or a related field.
Work Experience
At least five years of experience in process documentation, instructional design, technical writing, or learning development. Experience in large, matrixed, or complex organizations preferred.
Physical Requirements:
Ability to perform job functions while standing. (Continuous)
Ability to perform job functions while sitting. (Continuous)
Ability to perform job functions while walking. (Continuous)
Ability to climb stairs. (Infrequent)
Ability to work indoors. (Continuous)
Ability to work outside in temperature extremes. (Infrequent)
Ability to work from elevated areas. (Frequent)
Ability to work in confined/cramped spaces. (Frequent)
Ability to perform job functions from kneeling positions. (Infrequent)
Ability to bend at the waist. (Continuous)
Ability to twist at the waist. (Frequent)
Ability to squat and perform job functions. (Frequent)
Ability to perform "pinching" operations. (Frequent)
Ability to perform gross motor activities with fingers and hands. (Continuous)
Ability to perform firm grasping with fingers and hands. (Continuous)
Ability to perform fine manipulation with fingers and hands. (Continuous)
Ability to reach overhead. (Frequent)
Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous)
Ability to fully use both legs. (Continuous)
Ability to use lower extremities for balance and coordination. (Frequent)
Ability to reach in all directions. (Continuous)
Ability to lift and carry 50 lbs. unassisted. (Infrequent)
Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (Infrequent)
Ability to lift from 36" to overhead 25 lbs. (Infrequent)
Ability to exert up to 50 lbs. of force. (Frequent)
Examples include: To transfer a 100 lb. patient that cannot assist in the transfer requires 50 lbs. of force. For every 100 additional pounds, assistance will be required from another healthcare worker. 20 lbs. of force is needed to push a 400 lb. patient in a wheelchair on carpet. 25 lbs. of force is required to push a stretcher with a patient with one hand.
Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous)
Ability to see and recognize objects close at hand or at a distance. (Continuous)
Ability to match or discriminate between colors. (Continuous)
Ability to determine distance/relationship between objects; depth perception. (Continuous)
Good peripheral vision capabilities. (Continuous)
Ability to maintain hearing acuity, with correction. (Continuous)
Ability to perform gross motor functions with frequent fine motor movements. (Continuous)
Ability to deal effectively with stressful situations. (Continuous)
Ability to work rotating shifts. (Frequent)
Ability to work overtime as required. (Frequent)
Ability to work in a latex safe environment. (Continuous)
Ability to maintain tactile sensory functions. (Continuous)
(Selected Positions) *Ability to maintain good olfactory sensory function. (Continuous)
(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (Continuous)
(Selected Positions)
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
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Who's Hiring



Top Industries Hiring
- Healthcare & Medical Services14
- Education5
- Insurance3
- Technology & Software3
- Human Resources2
Mid Level Technical Documentation Manager Jobs: Frequently Asked Questions
How do I get a mid level technical documentation manager job?
Position yourself by highlighting documentation projects you owned from planning through delivery, not just individual writing contributions. Emphasize decisions you drove, tools you standardized, and any junior writers you guided. Applications that show cross-functional collaboration with engineering or product teams and demonstrate measurable improvements to documentation quality stand out most at this level.
Which companies hire mid level technical documentation managers?
Companies hiring mid level technical documentation managers right now include University of Utah, Ensemble Health Partners, and xAI, based on current listings on Migrate Mate as of November 2026. At this level, hiring comes from a mix of enterprise technology firms, fast-scaling software companies, and large regulated industries like healthcare and finance that maintain complex product ecosystems requiring dedicated documentation leadership.
Are there remote mid level technical documentation manager jobs?
Yes, remote and hybrid availability at this level is strong. About 24% of mid level technical documentation manager openings are remote or hybrid as of November 2026, reflecting how documentation work integrates naturally into distributed engineering teams. On-site roles do exist, particularly in highly regulated industries or organizations building out in-person documentation functions.
How do I move up to a mid level technical documentation manager role?
Moving from entry level into a mid level role requires building a record of owning documentation deliverables rather than just executing tasks. Focus on taking full responsibility for a documentation set, learning to work directly with engineers and product managers without close supervision, and developing proficiency with structured authoring tools, style guides, and content management systems over your first few years.
Which industries hire the most mid level technical documentation managers?
Mid Level technical documentation manager roles concentrate in Healthcare & Medical Services, Education, and Insurance, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because their products and platforms require ongoing, structured documentation to support developer audiences, compliance requirements, or complex user workflows that a single senior writer cannot manage alone.