Technical Engagement Manager Jobs in Ohio

About the Role:

As a CBRE Technical Manager, you will assist with the management of the team responsible for all mechanical operations, maintenance, communications, energy management, and workforce development programs for a facility, campus, or portfolio of buildings. This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.

What You’ll Do:

• Work closely with other CBRE Technical Managers to help establish and sustain CBRE Critical Environment technical operational processes and procedures for each location in line with contractual requirements and industry’s best practices.

• Manage operations and maintenance for assigned facilities. Assist in the development of operating and capital budgets.

• Drive the acquisition of new management contracts. Facilitate the development of as-built drawings.

• Maintain on-going communication with high profile tenants, clients, owners, facility management team and vendors.

• Recommend and implement improvements for preventive maintenance programs on an on-going basis. Create and maintain effective building-specific maintenance and safety procedure manuals.

• Provide technical support across all locations during incidents and deliver technical support for client projects.

• Review, comment and approve High Risk emergency operating procedures for clients worldwide.

• Provide strategic and operational support on process/standards across the Global portfolio.

• Continually evaluate our technical operational process and procedures with the team with continual improvement in mind.

• Support the management, production and ongoing use of the asset management plans for each client location.

• Ensure that the client contract provides healthy and safe working conditions and that both client and company health and safety policy and process is effectively implemented across both CBRE and subcontractors' activities, and systems operated to ensure regular review.

• Support the management of ensuring all sites conform to the necessary legislations and statutory compliances.

• Present critical facility program and audit results and performance to CBRE and client senior management.

• Perform customer interface activities including scheduling, reporting of findings and results.

• Audit processes and procedures – perform audits on the PPM system, PPM reporting, Statutory files etc.

• Carry out compliance audits and identify any gaps & risks associated and ensure plan is in place to close these issues.

• Oversee development of operation procedural documents from commissioning documentation and site drawings. Support critical facilities commissioning standards within the accounts.

• Develop critical facilities operation procedural documents from commissioning documentation and site drawings.

• Provide support in the sales and pricing process, implementation, and delivery for all 3rd party critical facility vendor contracts. Ensure that all 3rd party scope, works and performance are in line with client contract requirements, audits and evaluations, and are completed and recorded.

• Target cost saving initiatives whilst maintaining a high level of contract support.

• Assist sales and marketing in development and preparation of expansion and renewal proposals.

• Coordinate the performance of raised floor performance evaluations, including technical environmental audits, analysis, troubleshooting, and problem resolution.

• Provide support and training for the onsite engineering Managers/Supervisors.

• Deliver manager employee training programs relating to new and existing processes to improve awareness.

• Work with Technical Leads to develop, track and maintain procedures and policies.

• Manage technical library content and structure globally.

• Execute operational and performance risk assessment.

• Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives.

• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.

• Identify and solve technical and operational problems of complexity.

• Understand and recognize the broader impact across the department.

• Improve and change existing methods, processes, and standards within job discipline.

What You’ll Need:

• Bachelor’s degree in electrical engineering is preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

• 10 years’ experience in Data Centers or Critical Facilities is preferred.

• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.

• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.

• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Extensive organizational skills and an advanced inquisitive mindset.

• Knowledge of redundancy levels and relation to operational risk.

• Knowledge of mechanical and electrical distribution system support and equipment function.

• Knowledge of procedures and customer requirements in critical facilities.

• Understanding of relationship of technical strategies within a critical facility environment.

• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.

Compensation:

• The minimum salary for the Data Center Technical Manager position is $150,000 annually and the maximum salary of $175,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity:

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations:

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).