Entry Level Technical Services Analyst Jobs
New grad technical services analyst jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or hands-on portfolio can matter more than a long resume. Most openings are on-site roles across Technology & Software, Consulting & Professional Services, and Manufacturing, with employers like Google, McLaren Health Care, and Thermo Fisher Scientific hiring at this level now.
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At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Technical Support Team Lead
As a Variable Frequency Drive (VFD) Support Specialist, you will be responsible for providing technical support to ABB Customers/ End users, Sales Channel, Product Management Teams, and ABB Drive Services. The area of technical support includes but is not limited to Variable Frequency Drives, 3 Phase Power, System Control Wiring, and Connectivity.
The work model for the role is: remote, in the United States, supporting the Motion Drive Products division.
Your role and responsibilities:
- Provide technical support via phone & email for common problems related to the application of Low Voltage Variable Frequency Drives (VFDs). This includes but is not limited to assisting customers and field techs with commissioning, troubleshooting, and warranty evaluations.
- Assist customers with drive programming, parameter configuration, communication, and integration with control systems.
- Collaborate with engineering, field service, sales, and product teams to resolve complex technical issues.
- Collaborate with the warranty team to initiate the fulfillment of warranty replacements and labor authorization for warranty repairs.
- Maintain detailed documentation of support cases, solutions, and best practices using Salesforce Case Management among other tools.
- Stay current with VFD technologies, software updates, and industry trends.
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the role:
- Bachelor’s degree and 2 years of relevant Electrical, Technical experience OR associate’s degree and 4 years of relevant Electrical, Technical experience OR High School Diploma/GED and 6 years of relevant Electrical, Technical experience required.
- Knowledge of how Variable Frequency Drives work, REQUIRED.
- Have a firm understanding in the principles of electricity. Must be able to apply these principles in the troubleshooting of drives.
- Ability to respond to inquiries from customers and communicate effectively in English, both verbal and written. Must be computer-literate.
- Candidates must already have a work authorization that would permit them to work for ABB in the US.
Preferred Qualifications:
- Knowledge of, or direct experience with motors, and/or control system wiring and communication protocols (Modbus, BACnet etc.)
- Previous experience troubleshooting a technical product over the phone.
More about us
ABB Drive Products serves the industries and infrastructure segments with world-class drives and programmable logic controllers (PLC). With its products, global scale and local presence, the Division helps customers to improve energy efficiency, productivity and safety.
What's in it for you
We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $52,500 and $84,000 annually.
ABB Benefit Summary for eligible US employees
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more.
Health, Life & Disability
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus.
- Vision benefit.
- Company paid life insurance (2X base pay).
- Company paid AD&D (1X base pay).
- Voluntary life and AD&D – 100% employee paid up to maximums.
- Short Term Disability – up to 26 weeks – Company paid.
- Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance).
- Parental Leave – up to 6 weeks.
- Employee Assistance Program.
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption.
- Employee discount program.
Retirement
- 401k Savings Plan with Company Contributions.
- Employee Stock Acquisition Plan (ESAP).
Time off
ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Technical Support Team Lead
As a Variable Frequency Drive (VFD) Support Specialist, you will be responsible for providing technical support to ABB Customers/ End users, Sales Channel, Product Management Teams, and ABB Drive Services. The area of technical support includes but is not limited to Variable Frequency Drives, 3 Phase Power, System Control Wiring, and Connectivity.
The work model for the role is: remote, in the United States, supporting the Motion Drive Products division.
Your role and responsibilities:
- Provide technical support via phone & email for common problems related to the application of Low Voltage Variable Frequency Drives (VFDs). This includes but is not limited to assisting customers and field techs with commissioning, troubleshooting, and warranty evaluations.
- Assist customers with drive programming, parameter configuration, communication, and integration with control systems.
- Collaborate with engineering, field service, sales, and product teams to resolve complex technical issues.
- Collaborate with the warranty team to initiate the fulfillment of warranty replacements and labor authorization for warranty repairs.
- Maintain detailed documentation of support cases, solutions, and best practices using Salesforce Case Management among other tools.
- Stay current with VFD technologies, software updates, and industry trends.
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the role:
- Bachelor’s degree and 2 years of relevant Electrical, Technical experience OR associate’s degree and 4 years of relevant Electrical, Technical experience OR High School Diploma/GED and 6 years of relevant Electrical, Technical experience required.
- Knowledge of how Variable Frequency Drives work, REQUIRED.
- Have a firm understanding in the principles of electricity. Must be able to apply these principles in the troubleshooting of drives.
- Ability to respond to inquiries from customers and communicate effectively in English, both verbal and written. Must be computer-literate.
- Candidates must already have a work authorization that would permit them to work for ABB in the US.
Preferred Qualifications:
- Knowledge of, or direct experience with motors, and/or control system wiring and communication protocols (Modbus, BACnet etc.)
- Previous experience troubleshooting a technical product over the phone.
More about us
ABB Drive Products serves the industries and infrastructure segments with world-class drives and programmable logic controllers (PLC). With its products, global scale and local presence, the Division helps customers to improve energy efficiency, productivity and safety.
What's in it for you
We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $52,500 and $84,000 annually.
ABB Benefit Summary for eligible US employees
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more.
Health, Life & Disability
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus.
- Vision benefit.
- Company paid life insurance (2X base pay).
- Company paid AD&D (1X base pay).
- Voluntary life and AD&D – 100% employee paid up to maximums.
- Short Term Disability – up to 26 weeks – Company paid.
- Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance).
- Parental Leave – up to 6 weeks.
- Employee Assistance Program.
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption.
- Employee discount program.
Retirement
- 401k Savings Plan with Company Contributions.
- Employee Stock Acquisition Plan (ESAP).
Time off
ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
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Entry Level Technical Services Analyst Jobs: Frequently Asked Questions
How do I get an entry level technical services analyst job?
Start by building hands-on experience through internships, lab coursework, or personal projects that demonstrate troubleshooting and system support skills. At the entry level, employers look for candidates who can document issues clearly, follow technical procedures, and communicate with non-technical users. Certifications like CompTIA A+ or ITIL Foundations can strengthen an application when professional experience is limited.
Which companies hire entry level technical services analysts?
Companies hiring entry level technical services analysts right now include Google, McLaren Health Care, and Thermo Fisher Scientific, based on current listings on Migrate Mate as of November 2026. The mix typically includes managed service providers, enterprise technology firms, and large organizations with dedicated IT or technical support departments that regularly bring on junior staff.
Are there remote entry level technical services analyst jobs?
Yes, though on-site and hybrid roles remain common at this level. About 35% of entry level technical services analyst openings are remote or hybrid as of November 2026, so candidates who prefer flexibility still have solid options. Remote roles at this stage often support internal help desks or software platforms where tickets are managed entirely online.
Are these new grad technical services analyst jobs?
Yes, many of these postings are new grad and junior roles that explicitly welcome recent graduates and candidates with little or no professional experience. A new grad-friendly posting typically accepts zero to two years of experience, counts internships or co-ops toward that requirement, and treats a relevant degree or portfolio as a substitute for a lengthy work history.
Which industries hire the most entry level technical services analysts?
Entry Level technical services analyst roles concentrate in Technology & Software, Consulting & Professional Services, and Manufacturing, based on current listings on Migrate Mate as of November 2026. These sectors tend to drive hiring at the entry level because they operate complex technology infrastructure or customer-facing systems that require consistent frontline support from junior technical staff.