Mid Level Technical Services Manager Jobs
Mid level technical services manager jobs go to professionals ready to own service delivery end to end, mentor junior team members, and make operational decisions with limited oversight. Openings are concentrated in Technology & Software, Retail, and E-Commerce & Online Marketplaces, with 44% remote or hybrid availability, and employers like Amazon, ENFRA, and Amazon Web Services hiring at this level now.
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JOB SUMMARY
Under the general direction of IT CTO, the IT Technical Support Services Manager provides the Information Management division with operational management & oversight for assigned Server, Storage and Computer Operations Analyst (COA) areas and technical software/hardware thereof. They provide leadership to staff, establishing & ensuring adherence to standards of systems development, maintenance, & support. The manager leads efforts to provide continuous availability of assigned systems that are crucial to the overall hospital operations. They coordinate, plan & supervise the performance of staff & resources to ensure completion of assigned duties. They deliver quality service as measured by pre-defined SLAs and other performance measurements.
MINIMUM QUALIFICATIONS:
Bachelor's Degree
5 Years of Experience
Five years of experience in information systems principles and practices
Think and process critically, analytically and problem solve skillfully
Delegate and achieve organizational results with and throughout all levels of the organization
Effectively prioritize and execute tasks in a high-pressure environment
Effective interpersonal skills
Effectively manage a team of Information Systems professionals in an integrated environment
Five years of experience in fundamentals of hospital organization, management techniques, JCAHO,
HIPAA and Title 22 requirements
Interpret functional and/or technical specifications and to communicate technical issues to programmers and non-technical users/clients within prescribed management areas, e.g. Unix, Linux and Windows Servers, SAN storage and Data Center Management equipment and staff involved with all services thereof. Familiar with design and implementation of standardized technical architecture for an entire large computing environment enterprise.
Effectively work with all levels of management, staff, clinicians and physicians, consultants and Vendors
Lead and mentor, to provide guidance and foster a collaborative cross functional/cross platform team Environment
Communicate effectively, clearly, accurately and concisely, verbally and in writing
Implementation experience with previous integrated HealthCare Information systems with emphasis on Clinical/Financial, ERP/EMR applications/systems (EPIC, Meditech, PeopleSoft, etc.) design and Implementation experience with high availability systems, multiple data center operations, Disaster/Recovery, Backup/Restoration, Unix, Linux and Windows servers, Virtual application and database systems (VMWare), internal, outsourced and cloud provided services, ITIL and operational processes and supporting infrastructure
Hold others accountable, provide feedback and constructive criticism and to effectively manageconflict and ambiguity
Bachelor's Degree or 5 years plus of a professional leadership Information Systems experience in lieu of degree
PREFERRED QUALIFICATIONS:
Master's Degree
10+ Years of Experience
Experience in SDLC and ITIL process methodologies including design and implementation of
organization, processes including specific execution steps and operational activities, e.g. system
upgrades, patching and security agent management
Experience in Project Management
The current salary range for this position is $58.38 to $80.28
Rady Children’s Hospital is committed to compensation that is externally competitive and internally equitable. We demonstrate this commitment by conducting regular market reviews to remain competitive with organizations of similar size in the nonprofit, healthcare sector. The range listed above does not represent the full salary range for the position but is the expected hiring range for qualified candidates. Compensation decisions consider a variety of factors including experience, education, licensure, unique skillsets, organizational need, and internal equity. This posting will remain open from the “date posted” until the hiring manager has determined there is a sufficient applicant pool or until the position is filled.
JOB SUMMARY
Under the general direction of IT CTO, the IT Technical Support Services Manager provides the Information Management division with operational management & oversight for assigned Server, Storage and Computer Operations Analyst (COA) areas and technical software/hardware thereof. They provide leadership to staff, establishing & ensuring adherence to standards of systems development, maintenance, & support. The manager leads efforts to provide continuous availability of assigned systems that are crucial to the overall hospital operations. They coordinate, plan & supervise the performance of staff & resources to ensure completion of assigned duties. They deliver quality service as measured by pre-defined SLAs and other performance measurements.
MINIMUM QUALIFICATIONS:
Bachelor's Degree
5 Years of Experience
Five years of experience in information systems principles and practices
Think and process critically, analytically and problem solve skillfully
Delegate and achieve organizational results with and throughout all levels of the organization
Effectively prioritize and execute tasks in a high-pressure environment
Effective interpersonal skills
Effectively manage a team of Information Systems professionals in an integrated environment
Five years of experience in fundamentals of hospital organization, management techniques, JCAHO,
HIPAA and Title 22 requirements
Interpret functional and/or technical specifications and to communicate technical issues to programmers and non-technical users/clients within prescribed management areas, e.g. Unix, Linux and Windows Servers, SAN storage and Data Center Management equipment and staff involved with all services thereof. Familiar with design and implementation of standardized technical architecture for an entire large computing environment enterprise.
Effectively work with all levels of management, staff, clinicians and physicians, consultants and Vendors
Lead and mentor, to provide guidance and foster a collaborative cross functional/cross platform team Environment
Communicate effectively, clearly, accurately and concisely, verbally and in writing
Implementation experience with previous integrated HealthCare Information systems with emphasis on Clinical/Financial, ERP/EMR applications/systems (EPIC, Meditech, PeopleSoft, etc.) design and Implementation experience with high availability systems, multiple data center operations, Disaster/Recovery, Backup/Restoration, Unix, Linux and Windows servers, Virtual application and database systems (VMWare), internal, outsourced and cloud provided services, ITIL and operational processes and supporting infrastructure
Hold others accountable, provide feedback and constructive criticism and to effectively manageconflict and ambiguity
Bachelor's Degree or 5 years plus of a professional leadership Information Systems experience in lieu of degree
PREFERRED QUALIFICATIONS:
Master's Degree
10+ Years of Experience
Experience in SDLC and ITIL process methodologies including design and implementation of
organization, processes including specific execution steps and operational activities, e.g. system
upgrades, patching and security agent management
Experience in Project Management
The current salary range for this position is $58.38 to $80.28
Rady Children’s Hospital is committed to compensation that is externally competitive and internally equitable. We demonstrate this commitment by conducting regular market reviews to remain competitive with organizations of similar size in the nonprofit, healthcare sector. The range listed above does not represent the full salary range for the position but is the expected hiring range for qualified candidates. Compensation decisions consider a variety of factors including experience, education, licensure, unique skillsets, organizational need, and internal equity. This posting will remain open from the “date posted” until the hiring manager has determined there is a sufficient applicant pool or until the position is filled.
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Who's Hiring
Top Industries Hiring
- Technology & Software
- Retail
- E-Commerce & Online Marketplaces
- Consulting & Professional Services
- Distribution & Wholesale
Mid Level Technical Services Manager Jobs: Frequently Asked Questions
How do I get a mid level technical services manager job?
Position yourself around ownership, not just participation. Highlight specific service projects you led, client relationships you managed independently, and any process improvements you drove. Applications that show measurable outcomes, reduced ticket resolution times, improved SLAs, or team efficiency gains, stand out at this level. Tailor each application to the technical environment and industry vertical the employer operates in.
Which companies hire mid level technical services managers?
Companies hiring mid level technical services managers right now include Amazon, ENFRA, and Amazon Web Services, based on current listings on Migrate Mate as of September 2026. Hiring at this level tends to come from technology vendors, managed service providers, and large enterprise organizations that need experienced professionals to bridge frontline technical teams and senior leadership.
Are there remote mid level technical services manager jobs?
Yes, though availability varies by industry and employer. About 44% of mid level technical services manager openings are remote or hybrid as of September 2026, reflecting strong demand from organizations comfortable managing distributed service operations. On-site roles remain common where hands-on infrastructure oversight or direct client presence is required.
How do I move up to a mid level technical services manager role?
Growth into mid level comes from building depth on top of breadth. Focus on taking full ownership of a service area or client account rather than contributing to someone else's project. Demonstrate that you can identify problems, propose solutions, and follow through without close supervision. Quantify the impact of your work, earn internal recognition for reliability, and actively seek exposure to cross-functional decisions that junior roles rarely touch.
Which industries hire the most mid level technical services managers?
Mid Level technical services manager roles concentrate in Technology & Software, Retail, and E-Commerce & Online Marketplaces, based on current listings on Migrate Mate as of September 2026. These sectors drive consistent demand because they rely on complex technical infrastructure, ongoing client service relationships, and the kind of operational continuity that requires experienced managers rather than entry-level coordinators.