Mid Level Technical Services Manager Jobs
Mid level technical services manager jobs go to professionals ready to own service delivery end to end, mentor junior team members, and make operational decisions with limited oversight. Openings are concentrated in Technology & Software, Retail, and E-Commerce & Online Marketplaces, with 0% remote or hybrid availability, and employers like Amazon, Amazon Web Services, and Brenntag hiring at this level now.
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DESCRIPTION
In this role you will be the single-threaded owner of large, cross-functional security initiatives. You will define the program, build and maintain the plan, and drive many independent teams toward committed outcomes; coordinating the work to bring environments under consistent, centrally governed security controls, and partnering with other organizations where initiatives are shared. You will operate with limited guidance within a large organization, influence system owners and architectural decisions, escalate effectively when work is blocked, and keep leadership continuously informed with an accurate, defensible view of progress.
This is not a program-support role. You will set the plan, hold partner teams accountable to committed dates, and bring the mitigation plan rather than the problem when an initiative is at risk.
Key job responsibilities
You will own cross-organizational security programs spanning the identification, prioritization, and remediation of risks across a large and varied cloud environment. The work requires sustained coordination with many engineering teams and system owners across the company, as well as partner organizations.
- Program ownership. Own one or more large, complex security programs end to end; defining the plan, maintaining an accurate inventory of in-scope systems and their status, prioritizing work, and driving each item to a well-defined end state.
- Migration & remediation coordination. Coordinate the technical effort to bring cloud environments under consistent, centrally governed security and identity controls; including migrations onto standardized platforms and the safe deprecation of systems that are no longer needed, or to secure environments in place where migration is not feasible.
- Driving owners & escalation. Drive many independent system owners toward committed outcomes; own the escalation path for work that is blocked or lacks a clear owner, bringing crisp, data-backed escalations to senior leadership with a recommended path forward.
- Cross-organization partnership. Partner with other organizations on shared initiatives, aligning on requirements, dependencies, and readiness across teams.
- Status tracking & leadership reporting. Produce clear program status and leadership updates; keep every milestone, dependency, and date accurate and defensible, and reflect changes promptly with a clear reason.
About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores
Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.
Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
BASIC QUALIFICATIONS
- 5+ years of technical product or program management experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- 3+ years of software development experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually
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Top Industries Hiring
- Technology & Software
- Retail
- E-Commerce & Online Marketplaces
- Distribution & Wholesale
- Energy
Mid Level Technical Services Manager Jobs: Frequently Asked Questions
How do I get a mid level technical services manager job?
Position yourself around ownership, not just participation. Highlight specific service projects you led, client relationships you managed independently, and any process improvements you drove. Applications that show measurable outcomes, reduced ticket resolution times, improved SLAs, or team efficiency gains, stand out at this level. Tailor each application to the technical environment and industry vertical the employer operates in.
Which companies hire mid level technical services managers?
Companies hiring mid level technical services managers right now include Amazon, Amazon Web Services, and Brenntag, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from technology vendors, managed service providers, and large enterprise organizations that need experienced professionals to bridge frontline technical teams and senior leadership.
Are there remote mid level technical services manager jobs?
Yes, though availability varies by industry and employer. About 0% of mid level technical services manager openings are remote or hybrid as of November 2026, reflecting strong demand from organizations comfortable managing distributed service operations. On-site roles remain common where hands-on infrastructure oversight or direct client presence is required.
How do I move up to a mid level technical services manager role?
Growth into mid level comes from building depth on top of breadth. Focus on taking full ownership of a service area or client account rather than contributing to someone else's project. Demonstrate that you can identify problems, propose solutions, and follow through without close supervision. Quantify the impact of your work, earn internal recognition for reliability, and actively seek exposure to cross-functional decisions that junior roles rarely touch.
Which industries hire the most mid level technical services managers?
Mid Level technical services manager roles concentrate in Technology & Software, Retail, and E-Commerce & Online Marketplaces, based on current listings on Migrate Mate as of November 2026. These sectors drive consistent demand because they rely on complex technical infrastructure, ongoing client service relationships, and the kind of operational continuity that requires experienced managers rather than entry-level coordinators.