Technical Support Associate Jobs in Birmingham, AL
Technical Support Associate jobs in Birmingham are concentrated in the Colonnade district, Lakeshore area, and downtown's Innovation Depot corridor, with steady demand across healthcare IT, financial services, and managed services providers. Employers hiring right now include DEPLOY, Atlas RFID, and MCLEOD SOFTWARE. Find a role that fits below and apply directly.
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As a global leader in precision measurement sensing technologies, VPG addresses an expanding array of applications in which accuracy, reliability, and repeatability make the difference. Whether it is in the design and safety of new generations of cars, trucks and planes, or optimizing advanced medical equipment and consumer products, VPG’s deep engineering expertise is making the world safer, smarter, and productive.
We are seeking an experienced Regional Technical Sales Manager to lead sales growth across the United States and the broader Americas region.
The ideal candidate is a highly motivated sales leader with a strong industrial sales background, proven experience managing remote sales teams, and a track record of delivering quota and revenue objectives. This individual will bring the energy, accountability, and leadership needed to drive performance, execute change, and accelerate growth.
Key Responsibilities
- Lead and develop a remote team of Regional Sales Managers and sales professionals across the United States.
- Drive revenue growth, bookings performance, and new business development throughout the Americas region.
- Establish and execute regional sales strategies aligned with company growth objectives.
- Manage sales forecasting, pipeline reviews, quota attainment, and budget performance.
- Expand relationships with OEMs, industrial customers, distributors, and strategic accounts.
- Identify and pursue new business opportunities within target markets and applications.
- Drive accountability and performance management across the sales organization.
- Lead significant commercial negotiations and strategic customer engagements.
- Partner with Engineering, Product Management, Marketing, and Customer Success teams to support customer growth and product adoption.
- Monitor market trends, competitive activity, and emerging business opportunities to support strategic planning.
Requirements:
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Business, or a related field.
- 5+ years of sales leadership experience managing remote W2 sales employees across multiple U.S. regions.
- Proven experience leading regional or national sales teams within an industrial manufacturing, industrial technology, automation, sensing, instrumentation, or engineered products environment.
- Demonstrated responsibility for annual sales budgets, bookings, or revenue exceeding $5 million.
- Strong history of achieving and exceeding sales quotas through disciplined pipeline management and forecasting.
- Experience developing new business and expanding strategic customer relationships.
- Strong commercial and negotiation skills with experience managing complex sales opportunities.
- Experience utilizing CRM systems to manage forecasting, opportunity pipelines, and sales performance metrics.
- Demonstrated ability to lead change, drive accountability, and improve team performance in a remote environment.
- Excellent communication, leadership, coaching, and relationship-building skills.
Preferred Qualifications
- Experience within the force sensor, load cell, weighing, measurement, or sensing technology industries.
- Experience selling hardware components into OEM customers and engineered product applications.
- Experience leading teams of 4 or more regional sales professionals.
- Mechanical Engineering or Electrical/Electronic Engineering degree.
- Experience selling into industrial automation, robotics, packaging, transportation, construction, agriculture, medical device, or machine builder markets.
- Residence within the Eastern or Central U.S. time zones.
Travel: Up to 40–50% throughout the United States and the Americas region.
Region:
North America
Benefits:
Salary range $120,000 - $160,000
Company sponsored benefits that include medical, dental, vision, life, AD&D insurance, disability and flexible spending account (FSA)
Voluntary Critical Illness & Accidental Injury Insurance
Company 401(k) Plan with 4% employer match (Employee/Employer Contributions 100% vested upon hire)
Paid vacation and holidays
Position is bonus eligible
The estimated salary range allows for candidates with various levels of skills and experience to be considered, as well as provides room for growth achieved within the role over time. Any offer extended to a candidate or salary increase consideration for a current employee will be based on the individual’s unique set of knowledge, skills, education, experience and geographic location, as well as internal equity.
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Find JobsTechnical Support Associate Job Market in Birmingham
Who's Hiring


Top Industries Hiring
- Technology & Software
Technical Support Associate Jobs in Birmingham: Frequently Asked Questions
How do I get a technical support associate job in Birmingham?
Focus your search on Birmingham's healthcare IT sector anchored around UAB and its affiliated health system, the financial services firms concentrated in the Colonnade and Liberty Park corridors, and the managed services providers clustered near the Lakeshore area. Candidates who hold CompTIA A+ or helpdesk certifications and can show hands-on ticketing experience with platforms like ServiceNow or Zendesk stand out with local employers. Targeting mid-size technology firms and regional banks gives you the best entry points.
Which companies hire technical support associates in Birmingham?
Employers hiring technical support associates in Birmingham right now include DEPLOY, Atlas RFID, and MCLEOD SOFTWARE, based on current listings on Migrate Mate as of July 2026. Birmingham's market is a mix of regional healthcare systems, financial institutions, and technology managed services companies, all of which maintain in-house support teams.
Are there remote technical support associate jobs in Birmingham?
Yes, though availability depends on the role, since hands-on desktop and hardware support stays on-site while helpdesk and software troubleshooting work is commonly remote. About 75% of technical support associate openings tied to Birmingham are remote or hybrid as of July 2026, reflecting broader industry patterns. Roles supporting cloud platforms or SaaS products for Birmingham's financial and healthcare employers tend to offer the most remote flexibility.
How can I get a technical support associate job in Birmingham with little or no experience?
The most realistic entry path in Birmingham is through the IT helpdesk roles posted by UAB Medicine and its affiliated clinics, which frequently hire candidates with a CompTIA A+ certification and no prior corporate experience. Birmingham Community College's IT programs also place graduates directly with local managed services providers. Applying to tier-one helpdesk positions at regional banks or insurance companies in the Colonnade area is another proven door, since those teams promote internally once you've proven reliability.
Which industries hire the most technical support associates in Birmingham?
The sectors hiring the most technical support associates in Birmingham are Technology & Software, based on current listings on Migrate Mate as of July 2026. Birmingham's position as a regional hub for healthcare, banking, and financial services means those industries maintain large end-user support operations that drive consistent local demand.
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