Technical Support Associate Jobs in Baton Rouge, LA
Technical Support Associate jobs in Baton Rouge are in steady demand, concentrated in the Perkins Road corridor, downtown along Third Street, and the tech-active Bluebonnet Boulevard area across government IT, healthcare, and telecommunications. Employers posting right now include Jacobs, ICF, and Axon. See the openings below and apply to the ones that match your experience.
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Showing 5 of 16+ Technical Support Associate jobs
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Senior Analyst, Informatics (Encounter Technical Analyst) is responsible to analyze and document business data and processes, conduct root cause analysis, and create reports or other solutions as needed to support business needs. This position is responsible to conduct analysis or produce reports of varied claim and encounter data.
Additional responsibilities to include but not limited to the following:
- Daily activities include writing simple to complex SQL queries, procedures, and reports on both an ad hoc and production basis for analysis of data trends or anomalies impacting business success.
- Proactively define, identify, develop, and implement system enhancements or modifications to support business strategic goals.
- Assists and participates in the development and prioritization of system updates. Executes test scripts and reports outcomes or defects.
- Candidate must be proficient in SQL, able to write and modify queries, interpret results, conduct root cause analysis, develop short- and long-term solutions following through to completion.
- Demonstrated ability to manage multiple projects forward simultaneously and be responsible for the results.
- Ability to establish relationships with internal and external stakeholders.
Required Qualifications
- 1 plus years of relevant programming or analytical experience. Including development and experience with writing complex queries using SQL.
- Experience in working in a data warehouse environment as well as the ability to work with large data sets from multiple data sources.
- Demonstrated analytical and problem-solving skills.
- Strong written and verbal communication skills and ability to present information to various audiences.
- Strong collaboration skills within and across teams.
- Claims/Encounters experience. (Healthcare Industry experience)
Preferred Qualifications
- QNXT or Edifecs experience.
- Experience with Electronic Data Interchange (EDI) files.
- Experience with test script development and execution.
- Experience with Agile methodologies.
Education
Bachelor’s degree or equivalent work experience.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$46,988.00 - $122,400.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 07/15/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Senior Analyst, Informatics (Encounter Technical Analyst) is responsible to analyze and document business data and processes, conduct root cause analysis, and create reports or other solutions as needed to support business needs. This position is responsible to conduct analysis or produce reports of varied claim and encounter data.
Additional responsibilities to include but not limited to the following:
- Daily activities include writing simple to complex SQL queries, procedures, and reports on both an ad hoc and production basis for analysis of data trends or anomalies impacting business success.
- Proactively define, identify, develop, and implement system enhancements or modifications to support business strategic goals.
- Assists and participates in the development and prioritization of system updates. Executes test scripts and reports outcomes or defects.
- Candidate must be proficient in SQL, able to write and modify queries, interpret results, conduct root cause analysis, develop short- and long-term solutions following through to completion.
- Demonstrated ability to manage multiple projects forward simultaneously and be responsible for the results.
- Ability to establish relationships with internal and external stakeholders.
Required Qualifications
- 1 plus years of relevant programming or analytical experience. Including development and experience with writing complex queries using SQL.
- Experience in working in a data warehouse environment as well as the ability to work with large data sets from multiple data sources.
- Demonstrated analytical and problem-solving skills.
- Strong written and verbal communication skills and ability to present information to various audiences.
- Strong collaboration skills within and across teams.
- Claims/Encounters experience. (Healthcare Industry experience)
Preferred Qualifications
- QNXT or Edifecs experience.
- Experience with Electronic Data Interchange (EDI) files.
- Experience with test script development and execution.
- Experience with Agile methodologies.
Education
Bachelor’s degree or equivalent work experience.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$46,988.00 - $122,400.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 07/15/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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Find JobsTechnical Support Associate Job Market in Baton Rouge
Who's Hiring
Top Industries Hiring
- Retail
- Aerospace & Defense
- Healthcare & Medical Services
- Consulting & Professional Services
Technical Support Associate Jobs in Baton Rouge: Frequently Asked Questions
How do I get a technical support associate job in Baton Rouge?
Your strongest path in Baton Rouge is targeting the city's concentrated employer clusters: state government agencies near the Capitol complex, healthcare systems around the medical corridor, and the growing managed services and telecom sector. Hands-on experience with ticketing systems, remote desktop tools, and hardware troubleshooting gives candidates a clear edge here. Certifications like CompTIA A+ or Network+ are valued by the IT staffing firms and government contractors that do significant hiring in this market.
Which companies hire technical support associates in Baton Rouge?
Baton Rouge technical support associate roles are posted by Jacobs, ICF, and Axon and others right now, based on current listings on Migrate Mate as of July 2026. The local employer mix leans heavily toward state agencies, regional healthcare networks, telecommunications providers, and managed IT services firms that support Louisiana's public and private sector clients.
Are there remote technical support associate jobs in Baton Rouge?
Yes, though availability depends on the role. Desk-based support, software troubleshooting, and tier-one helpdesk work are the most remote-friendly, while hardware, on-site infrastructure, and agency IT roles typically require in-person presence. About 33% of technical support associate openings tied to Baton Rouge are remote or hybrid as of July 2026, with the strongest remote concentration in software and SaaS-focused support positions.
How can I get a technical support associate job in Baton Rouge with little or no experience?
The most realistic entry point in Baton Rouge is targeting IT staffing agencies and managed service providers that place candidates in state government and healthcare contracts, where turnover creates consistent entry-level openings. Southern University and LSU graduates often lateral in from IT helpdesk assistant or desktop support intern roles. Building familiarity with Windows environments, Active Directory basics, and a CompTIA A+ certification before applying makes a measurable difference with Baton Rouge hiring managers.
Which industries hire the most technical support associates in Baton Rouge?
Most technical support associate openings in Baton Rouge sit in Retail, Aerospace & Defense, and Healthcare & Medical Services, per current listings on Migrate Mate as of July 2026. Baton Rouge's role as Louisiana's state capital drives outsized demand from government agencies and their contractors, while the city's large hospital systems and regional telecom infrastructure keep healthcare and communications hiring consistently active.
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