Technical Support Associate Jobs in Cincinnati, OH
Technical Support Associate jobs in Cincinnati are in strong demand, concentrated in the Kenwood, Blue Ash, and Sharonville corridors alongside downtown's growing tech and financial services clusters, across healthcare IT, enterprise software, and managed services. Employers hiring right now include Dayton T. Brown, Western & Southern Financial, and CBTS. See the openings below and apply to the ones that match your experience.
Find JobsOverview
Open roles52
Top employerDayton T. Brown
Work type76% On-site
Top credentialBachelor's degree
Companies hiring36
Showing 5 of 52+ Technical Support Associate jobs
Theatre and Event Technical Director
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Added 1d ago
Mount St. Joseph University
Theatre and Event Technical Director
Cincinnati, Ohio
Added 1d ago
Sr. Technical Product Owner - IAM Emerging Technology
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Added 1d ago
Global Payments
Sr. Technical Product Owner - IAM Emerging Technology
Cincinnati, Ohio
Added 1d ago
Salesforce Technical Lead
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Added 1w ago
Cognizant
Salesforce Technical Lead
Cincinnati, Ohio
Added 1w ago
Japanese Bilingual Technical Sales and Application Engineer
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Added 1w ago
Accretech SBS, Inc
Japanese Bilingual Technical Sales and Application Engineer
Cincinnati, Ohio
Added 1w ago
Software Engineer Senior - Salesforce Technical Lead
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Added 1w ago
Worldpay
Software Engineer Senior - Salesforce Technical Lead
Cincinnati, Ohio
Added 1w ago
Added 1d ago
Theatre and Event Technical Director
Mount St. Joseph University·Cincinnati, Ohio
Job functions:
Doctoral degree
201-500 employees
Job Description
Since 1920, Mount St. Joseph University has provided an education that is based on interdisciplinary liberal arts and professional curricula emphasizing mission, values, integrity, and social responsibility. Faculty and staff deliver high-quality academics, hands-on experiential learning, and personalized attention to support student success. Join our award-winning team, recognized as a 'Best College to Work for,' and be part of a vibrant culture that places a premium on collaboration and belonging.
The technical director works within the School of Arts & Sciences to support performance and other University events and manage and supervise the University Theatre, Williams Recital Hall, and, when appropriate, additional performance and event spaces at Mount St. Joseph University. The technical director works with the Theatre Director to execute all aspects of Theatre Arts production designs and oversees health and safety for performances, events, productions, and assigned courses. This role additionally provides support, guidance, and education for MSJ students. The Theatre/Event Technical Director works and teaches within the School of Arts & Sciences.
Essential Job Duties:
- Executes and/or manages all aspects of production designs and safety for performing arts productions and courses, manages the build, load-in and technical schedule for productions and concerts for both the performing arts and MSJ university events. All aspects are completed in collaboration with the appropriate partners (ie. Theatre Director, Program Director of Music, Choir Director, school/department leadership, and/or outside contracts)
- Manages and approves use of University Theatre, Williams Recital Hall, and adjacent theatre spaces (theatre gallery/lobby, shop, storage, etc.) in coordination with the Coordinator for the School of Arts & Sciences. Facilitates communication between Theatre Arts and campus and community partners to ensure proper use, risk management, safety, inspections, and community building. The position will be the point-person with facilities, housekeeping, EHS, OSHA, and Hazmat compliance.
- Oversees safety and maintenance of the scene shop, theatre space, and Theatre Arts program storage including tool machinery, lighting equipment, and rigging. Manages budgets, purchasing and inventory in coordination with department and with collaborators utilizing the University Theatre. Contributes to long-range plans to meet facility goals, ongoing capital equipment replacement, and technology replacement.
- Serves as the technical director for MSJ Theatre Arts program. This program typically produces a minimum of two fully-staged productions a year. In addition, within this role there is opportunity for training, education, and mentorship to occur. This role will work in conjunction with the organization’s faculty, directors, and program advisors.
- Serves as the instructor for technical theatre courses. This provides an introduction to technical aspects of theatre through hands-on experience working and executing on campus productions. Focuses on basic principles of set, lighting, props, costume, makeup, and sound production. Supervises lab hours for this course.
- Recruits, hires, and supervises part-time technical staff of students/student workers, co-ops, and contractors. Schedules the team to cover events, maintenance/repair activities, and support outside rental opportunities. Approves timesheets for payroll, manage contracts, and create a positive collaborative environment. The position works as point-person in case of emergencies for all events within University Theatre and Williams Recital Hall while following university protocol.
- Provide technical support in partnership with ISS for MSJ and community partner events that take place in MSJ performance spaces.
Primary Contacts: Chair of Department of Creative Arts, Performing Arts Personnel, Coordinator for the School of Arts & Sciences, other members of the University community, Fiscal, ISS, Buildings and Grounds.
Supervision Exercised: Direct supervision of students/student workers, co-ops, and contractors.
Supervision Received: Works under the general direction of the Chairperson for the Department of Creative Arts
Minimum Qualifications (Required):
Education:
- An appropriate MFA or other master's or doctoral degree, or B.A. with 2-5 years' professional experience in a professional theatre or scene shop environment
Experience:
- Knowledge of theatrical engineering and experience with successful practical applications
- Knowledge of theatrical construction techniques, including, but not limited to carpentry
- Knowledge of scene shop equipment and machinery
- Experience with basic rigging, lighting and theatrical sound equipment; including industry-standard rigging practices and safety
- Practice working in a collaborative environment and ability to communicate effectively with a diverse population
- Ability to work with students and provide education, supervision, and ensure health and safety requirements are being met
- Ability to communicate with clarity and collegiality, fostering teamwork and a collaborative environment
Skills:
- Knowledge of ADA and OSHA compliance
- Skill in Microsoft Word, Excel, Outlook and ability to learn all required business systems
- Skill in customer service and communication skills
- Skill in supervision
- Skill in scenery fabrication
- Ability to multitask and meet deadlines
- Ability to work independently and as a team member
- Ability to use industry-standard software such as CAD, Digital Audio Workstations, Vectorworks, Wirecase, and OBS
- Working knowledge of sound and lighting equipment
- Teaching, experience working with student theatre, and/or production
- Experience in a higher education setting
- Ability to troubleshoot problems in a prompt and efficient manner
- Ability to work varying hours including evenings, weekends and holidays
Benefits
Mount St. Joseph University offers a wide array of benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.
Mount St. Joseph University offers a wide array of benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.
- Tuition Remission for you and your family.
- 403b Retirement
- Excellent benefits including medical, employer HSA contributions, dental, vision, life, parental leave.
- Generous PTO.
- 16 paid holidays.
- Competitive salaries.
- Opportunity to work in a dynamic and collaborative educational environment.
- Professional development opportunities.
To apply, please upload a cover letter, resume, and contact information with three professional references via Paycom.
A review of resumes will begin immediately and continue until the position is filled.
Please click here to review the University's policies on E-Verify, Equal Opportunity, and Non-Discrimination.
Mount St. Joseph University is an Equal Opportunity Employer
Mount St. Joseph University
Theatre and Event Technical Director
Cincinnati, Ohio
Added 1d ago201-500 employees
Job functions:
Doctoral degree
Job Description
Since 1920, Mount St. Joseph University has provided an education that is based on interdisciplinary liberal arts and professional curricula emphasizing mission, values, integrity, and social responsibility. Faculty and staff deliver high-quality academics, hands-on experiential learning, and personalized attention to support student success. Join our award-winning team, recognized as a 'Best College to Work for,' and be part of a vibrant culture that places a premium on collaboration and belonging.
The technical director works within the School of Arts & Sciences to support performance and other University events and manage and supervise the University Theatre, Williams Recital Hall, and, when appropriate, additional performance and event spaces at Mount St. Joseph University. The technical director works with the Theatre Director to execute all aspects of Theatre Arts production designs and oversees health and safety for performances, events, productions, and assigned courses. This role additionally provides support, guidance, and education for MSJ students. The Theatre/Event Technical Director works and teaches within the School of Arts & Sciences.
Essential Job Duties:
- Executes and/or manages all aspects of production designs and safety for performing arts productions and courses, manages the build, load-in and technical schedule for productions and concerts for both the performing arts and MSJ university events. All aspects are completed in collaboration with the appropriate partners (ie. Theatre Director, Program Director of Music, Choir Director, school/department leadership, and/or outside contracts)
- Manages and approves use of University Theatre, Williams Recital Hall, and adjacent theatre spaces (theatre gallery/lobby, shop, storage, etc.) in coordination with the Coordinator for the School of Arts & Sciences. Facilitates communication between Theatre Arts and campus and community partners to ensure proper use, risk management, safety, inspections, and community building. The position will be the point-person with facilities, housekeeping, EHS, OSHA, and Hazmat compliance.
- Oversees safety and maintenance of the scene shop, theatre space, and Theatre Arts program storage including tool machinery, lighting equipment, and rigging. Manages budgets, purchasing and inventory in coordination with department and with collaborators utilizing the University Theatre. Contributes to long-range plans to meet facility goals, ongoing capital equipment replacement, and technology replacement.
- Serves as the technical director for MSJ Theatre Arts program. This program typically produces a minimum of two fully-staged productions a year. In addition, within this role there is opportunity for training, education, and mentorship to occur. This role will work in conjunction with the organization’s faculty, directors, and program advisors.
- Serves as the instructor for technical theatre courses. This provides an introduction to technical aspects of theatre through hands-on experience working and executing on campus productions. Focuses on basic principles of set, lighting, props, costume, makeup, and sound production. Supervises lab hours for this course.
- Recruits, hires, and supervises part-time technical staff of students/student workers, co-ops, and contractors. Schedules the team to cover events, maintenance/repair activities, and support outside rental opportunities. Approves timesheets for payroll, manage contracts, and create a positive collaborative environment. The position works as point-person in case of emergencies for all events within University Theatre and Williams Recital Hall while following university protocol.
- Provide technical support in partnership with ISS for MSJ and community partner events that take place in MSJ performance spaces.
Primary Contacts: Chair of Department of Creative Arts, Performing Arts Personnel, Coordinator for the School of Arts & Sciences, other members of the University community, Fiscal, ISS, Buildings and Grounds.
Supervision Exercised: Direct supervision of students/student workers, co-ops, and contractors.
Supervision Received: Works under the general direction of the Chairperson for the Department of Creative Arts
Minimum Qualifications (Required):
Education:
- An appropriate MFA or other master's or doctoral degree, or B.A. with 2-5 years' professional experience in a professional theatre or scene shop environment
Experience:
- Knowledge of theatrical engineering and experience with successful practical applications
- Knowledge of theatrical construction techniques, including, but not limited to carpentry
- Knowledge of scene shop equipment and machinery
- Experience with basic rigging, lighting and theatrical sound equipment; including industry-standard rigging practices and safety
- Practice working in a collaborative environment and ability to communicate effectively with a diverse population
- Ability to work with students and provide education, supervision, and ensure health and safety requirements are being met
- Ability to communicate with clarity and collegiality, fostering teamwork and a collaborative environment
Skills:
- Knowledge of ADA and OSHA compliance
- Skill in Microsoft Word, Excel, Outlook and ability to learn all required business systems
- Skill in customer service and communication skills
- Skill in supervision
- Skill in scenery fabrication
- Ability to multitask and meet deadlines
- Ability to work independently and as a team member
- Ability to use industry-standard software such as CAD, Digital Audio Workstations, Vectorworks, Wirecase, and OBS
- Working knowledge of sound and lighting equipment
- Teaching, experience working with student theatre, and/or production
- Experience in a higher education setting
- Ability to troubleshoot problems in a prompt and efficient manner
- Ability to work varying hours including evenings, weekends and holidays
Benefits
Mount St. Joseph University offers a wide array of benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.
Mount St. Joseph University offers a wide array of benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.
- Tuition Remission for you and your family.
- 403b Retirement
- Excellent benefits including medical, employer HSA contributions, dental, vision, life, parental leave.
- Generous PTO.
- 16 paid holidays.
- Competitive salaries.
- Opportunity to work in a dynamic and collaborative educational environment.
- Professional development opportunities.
To apply, please upload a cover letter, resume, and contact information with three professional references via Paycom.
A review of resumes will begin immediately and continue until the position is filled.
Please click here to review the University's policies on E-Verify, Equal Opportunity, and Non-Discrimination.
Mount St. Joseph University is an Equal Opportunity Employer
See All 52 Technical Support Associate Jobs in Cincinnati
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Find JobsTechnical Support Associate Job Market in Cincinnati
Who's Hiring
Top Industries Hiring
- Technology & Software
- Consulting & Professional Services
- Science & Research
- Healthcare & Medical Services
- Investment & Asset Management
Technical Support Associate Jobs in Cincinnati: Frequently Asked Questions
How do I get a technical support associate job in Cincinnati?
Focus your search on Cincinnati's strongest hiring pockets: the Blue Ash and Sharonville office corridors attract managed service providers and enterprise software firms, while downtown and Kenwood pull in healthcare IT and financial services teams. Candidates who combine ticketing system experience with strong communication skills stand out here. Familiarity with the specific platforms used in healthcare or fintech gives you a measurable edge in Cincinnati's most active hiring sectors.
Which companies hire technical support associates in Cincinnati?
Employers hiring technical support associates in Cincinnati right now include Dayton T. Brown, Western & Southern Financial, and CBTS, based on current listings on Migrate Mate as of July 2026. Cincinnati's mix of Fortune 500 headquarters, regional hospital networks, and mid-size managed service providers means consistent demand across both corporate IT departments and dedicated support teams.
Are there remote technical support associate jobs in Cincinnati?
Yes, though availability depends on the role, since technical support associate work that involves on-site hardware or in-person escalations stays largely in-office while desk-based tier-one and software support is frequently remote-eligible. About 24% of technical support associate openings tied to Cincinnati are remote or hybrid as of July 2026, reflecting broader flexibility in the local tech and healthcare IT markets. Software support and cloud platform roles posted by Cincinnati employers tend to have the most remote options.
How can I get a technical support associate job in Cincinnati with little or no experience?
The most realistic entry path in Cincinnati is through managed service providers in the Blue Ash and Sharonville corridors, which routinely hire tier-one help desk associates at the entry level and provide structured onboarding. Cincinnati's hospital networks and university IT departments also bring on junior support staff with CompTIA A+ or similar foundational credentials. Lateral moves from customer service roles at local financial services or retail tech companies are another common door into the field here.
Which industries hire the most technical support associates in Cincinnati?
Cincinnati technical support associate roles concentrate in Technology & Software, Consulting & Professional Services, and Science & Research, based on current listings on Migrate Mate as of July 2026. Cincinnati's density of regional hospital systems, insurance carriers, and enterprise software companies creates sustained demand across multiple sectors rather than reliance on a single industry.
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