Telephone Triage Nurse Jobs
Telephone Triage Nurse jobs are open across health systems, insurance payers, managed care organizations, and telehealth companies, from new-grad RN to senior clinical advisor, with specializations in pediatric triage, urgent care protocols, and chronic disease management. Find a role that fits below and apply directly.
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Showing 5 of 22+ Telephone Triage Nurse jobs
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
Job Location (Full Address):
48 E South St, Geneseo, New York, United States of America, 14454Opening:
Worker Subtype:
RegularTime Type:
Part timeScheduled Weekly Hours:
18Department:
500674 Urology Offsite AmbulatoryWork Shift:
UR - Day (United States of America)Range:
UR URCC 215 HCompensation Range:
$38.76 - $52.33The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Responsibilities:
General Purpose: Under the direction of leadership, is accountable for provision of competent direct patient care based on established standards. Contributes to unit activities and supports enhancement of the care delivery system at the unit level. Supports peers in the delivery of patient care services and assumes an expanded role which may include charge nurse, preceptor, and committee member responsibilities.PT (18) position available, Monday – Friday – 8:00 AM – 5:30 PM (variable hours)
Exciting opportunity to join the Ambulatory Urology Department at our offsite locations. Fast paced clinical and procedural The Urology outpatient clinic is seeking a highly motivated professional to join our telephone triage team. At least 1 year of relevant nursing experience preferred, NYS licensure required. Responsibilities include: clinical assessment, symptom management, patient education, addressing critical lab values, care coordination, and collaborating with urology provider teams. All nurses are trained in clinical and procedural areas in order to provide a strong knowledge base of Urology. Additionally, this role may require some clinical coverage as determined by the needs of the department. Must possess strong interpersonal and communication skills, be autonomous in decision-making, and have excellent assessment skills. Successful candidate must demonstrate a strong commitment to the URMC IICARE values of integrity, inclusion, compassion, accountability, respect & excellence. Nurses hired to this department can expect to be part of an enthusiastic and fun team.
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
Job Location (Full Address):
48 E South St, Geneseo, New York, United States of America, 14454Opening:
Worker Subtype:
RegularTime Type:
Part timeScheduled Weekly Hours:
18Department:
500674 Urology Offsite AmbulatoryWork Shift:
UR - Day (United States of America)Range:
UR URCC 215 HCompensation Range:
$38.76 - $52.33The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Responsibilities:
General Purpose: Under the direction of leadership, is accountable for provision of competent direct patient care based on established standards. Contributes to unit activities and supports enhancement of the care delivery system at the unit level. Supports peers in the delivery of patient care services and assumes an expanded role which may include charge nurse, preceptor, and committee member responsibilities.PT (18) position available, Monday – Friday – 8:00 AM – 5:30 PM (variable hours)
Exciting opportunity to join the Ambulatory Urology Department at our offsite locations. Fast paced clinical and procedural The Urology outpatient clinic is seeking a highly motivated professional to join our telephone triage team. At least 1 year of relevant nursing experience preferred, NYS licensure required. Responsibilities include: clinical assessment, symptom management, patient education, addressing critical lab values, care coordination, and collaborating with urology provider teams. All nurses are trained in clinical and procedural areas in order to provide a strong knowledge base of Urology. Additionally, this role may require some clinical coverage as determined by the needs of the department. Must possess strong interpersonal and communication skills, be autonomous in decision-making, and have excellent assessment skills. Successful candidate must demonstrate a strong commitment to the URMC IICARE values of integrity, inclusion, compassion, accountability, respect & excellence. Nurses hired to this department can expect to be part of an enthusiastic and fun team.
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
See All 22 Telephone Triage Nurse Jobs
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Find Telephone Triage Nurse JobsTelephone Triage Nurse Job Market
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in telephone triage nurse jobs.
- Active unencumbered RN license in the state of employment or a compact nursing license
- Minimum two to three years of direct patient care experience in a clinical setting
- Proficiency with clinical decision-support triage protocols such as Schmitt-Thompson
- Experience using electronic health records and telephonic documentation systems
- Strong verbal communication skills for rapid assessment with no visual cues
- Ability to work independently and manage high call volumes during peak periods
Tips for Your Telephone Triage Nurse Job Search
Tailor your resume to triage protocols
Highlight the specific clinical decision-support tools you've used, such as Schmitt-Thompson or Barton-Schmitt protocols, and name the lines you've staffed. Recruiters scan for protocol familiarity first, so generic nursing experience buried in bullet points won't surface you.
Apply early to roles that fit
Migrate Mate lists telephone triage nurse openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by call volume and shift type
Triage roles vary widely between high-volume after-hours lines and lower-volume daytime advisory positions. Identify which pace fits your experience before applying, since mismatched call volume expectations are a frequent reason candidates exit early in the interview process.
Quantify your clinical scope on your resume
List the acuity range you've handled, the specialties you've triaged for, and any languages you've provided care in. Hiring managers for nurse triage roles need to confirm scope quickly, and vague descriptions of 'diverse patient populations' won't do that job.
Prepare for scenario-based interview questions
Expect interviewers to walk you through a caller presenting chest pain or a pediatric fever and ask how you'd proceed. Practice narrating your clinical reasoning out loud, referencing the triage protocol you'd follow and the documentation step that closes the interaction.
Negotiate your remote work arrangement in writing
Many telephone triage positions are offered as remote or hybrid, but the terms around equipment, connectivity requirements, and on-site backup expectations vary. Confirm all of these in your offer letter before accepting, not after your first week.
Telephone Triage Nurse Jobs: Frequently Asked Questions
Which companies are hiring the most telephone triage nurses?
The companies hiring the most telephone triage nurses right now include Advocate Aurora Health, Heritage Valley Health System, and TeamHealth, with the largest share of openings in North Carolina, Texas, and Ohio, based on current listings on Migrate Mate as of November 2026. Health systems, managed care organizations, and telehealth companies consistently account for the bulk of active postings.
How many telephone triage nurse jobs are remote?
About 31% of telephone triage nurse openings are fully remote or hybrid as of November 2026, making it one of the more remote-accessible nursing roles available. After-hours nurse lines and insurance-based case management triage positions tend to have the highest share of fully remote arrangements compared to health system-employed roles.
How do you become a telephone triage nurse?
Start by earning your RN license and gaining at least two years of direct patient care experience in an acute or ambulatory setting, since telephone triage requires confident independent clinical judgment. From there, seek out roles in after-hours nurse lines or managed care organizations, and familiarize yourself with structured triage protocols before your first interview, as most employers expect working knowledge of them on day one.
Can you get hired as a telephone triage nurse with limited experience?
Most telephone triage nurse roles require a minimum of two years of clinical experience because the work demands rapid, unsupervised assessment with no physical examination. If you're earlier in your career, build experience in a fast-paced ambulatory or urgent care setting, then target entry-level triage positions with health systems that offer structured onboarding and protocol training for newer telephonic nurses.
What does the telephone triage nurse interview process look like?
The process typically begins with a recruiter screen focused on your RN licensure, clinical background, and comfort working autonomously. A hiring manager interview follows, often including scenario-based questions where you walk through how you'd handle a specific caller presentation using a triage protocol. Some employers add a brief skills assessment or observed mock call before extending an offer.
Where can I find and apply to telephone triage nurse jobs?
You can find and apply to telephone triage nurse jobs on Migrate Mate, which lists current openings from across the United States in one place. Search the listings, find roles that match your license, experience, and preferred schedule, and apply directly to each one that fits.
See All 22 Telephone Triage Nurse Jobs
Find roles that match your experience and apply in just a few clicks.
Find Telephone Triage Nurse Jobs