Unified Communications Engineer Jobs
Unified Communications Engineer jobs are open across enterprise IT, healthcare, finance, and government contracting, from associate and mid-level to senior and principal, with specializations in VoIP architecture, Microsoft Teams or Cisco collaboration platforms, and contact center infrastructure. See the openings below and apply to the ones that match your experience.
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Purpose and Impact:
In support of a challenging, critical, and rewarding program, Amentum is seeking a Principal Unified Communications Engineer to lead full-lifecycle IT infrastructure, hardware, and service transitions across our program. You will drive cross-functional delivery efforts—spanning Procurement, Change Management, Logistics, Production, Engineering, Network Architecture, and Customer Project Management teams. In this role, you will guide voice, video, and data capabilities from initial concept through full operational deployment in DISA/DoD environments.
Work Schedule: 5 Days (Mon – Fri); 8 hrs/Day; 40 hrs/wkly
Essential Responsibilities:
The duties and responsibilities of the Principal Unified Communications Engineer include, but are not limited to the following:
- Develop and implement comprehensive unified communications solutions tailored to the specific needs of the organization, focusing on scalability, security, and optimal performance to ensure long-term effectiveness and adaptability to evolving business requirements
- Install and set up unified communications systems, encompassing VoIP, video conferencing, instant messaging, and collaborative platforms, to ensure seamless integration and efficient functionality across the organization
- Monitor and manage the performance and stability of unified communications infrastructure, proactively identifying and resolving issues, while conducting routine maintenance, updates, and security patches to maintain continuous, optimal operation
- Integrate unified communications systems with other IT components, including network infrastructure, Active Directory, and cloud services, to create a cohesive and efficient technological environment that supports seamless communication and collaboration
- Implement security protocols to safeguard communication channels, data, and endpoints, while adhering to security standards and regulations to maintain a secure and compliant environment
- Offer technical support to end-users, troubleshoot and resolve communication-related issues, and provide training as needed to enhance user proficiency and system effectiveness
- Develop and update comprehensive documentation for unified communications systems, covering configurations, procedures, and best practices to ensure clear guidance and consistency in system management and troubleshooting
- Work closely with vendors and suppliers to acquire hardware, software, and services, while managing vendor relationships to maintain timely delivery, quality, and alignment with organizational needs
- Create and uphold disaster recovery plans and procedures to maintain business continuity in the event of system failures
- Evaluate customer-submitted technology initiatives, enhancement requests, and modernization requirements.
- Conduct technical feasibility assessments for proposed projects and capability enhancements.
- Analyze existing architectures, operational constraints, dependencies, cybersecurity implications, and infrastructure impacts.
- Develop high-level and detailed engineering solution options.
- Analyze alternatives and conduct trade studies to identify optimal technical approaches.
- Estimate hardware, software, licensing, infrastructure, labor, and lifecycle support costs.
- Develop Rough Order of Magnitude (ROM) estimates, budget projections, and implementation timelines.
- Identify technical, operational, programmatic, and cybersecurity risks associated with proposed initiatives.
- Assess mission benefits, operational impacts, return on investment, and performance improvements.
- Produce technical white papers, engineering assessments, briefing materials, and executive recommendations.
- Present findings and recommendations to customer leadership, technical review boards, and program management offices.
- Participate in architecture review boards, configuration control boards, and technical review meetings.
- Support strategic technology planning and modernization efforts across the enterprise.
Minimum Requirements (Knowledge, Skills, and Abilities):
- Must have active Top-Secret clearance with SCI or the ability to acquire Top Secret/SCI
- At least 12 years of telecommunications technical experience installing, administering, and upgrading Cisco Unified Collaboration appliances and troubleshooting converged networks that leverage Cisco UC capabilities to interconnect Cisco, Tandberg, and Polycom endpoints, gateways, and teleconference bridge products
- Knowledge in Cisco Unified Communications Manager, Cisco IM & Presence, Cisco Expressway, Cisco Video Teleconferencing Systems, and Cisco Session Border Controller, Cisco Meeting Server, Cisco Contact Center Express, VQ Conference Manager, Cisco Unity Connect, MS SQL Databases, Integrated Room Video Teleconferencing Control Systems, ELK Stack, and NetScout
- Exceptional knowledge in Cisco Collaboration Call flow and SIP signaling
- Knowledge of network fundamentals such as firewalls, ACLs, simple network monitoring protocol, dot1x authentication, and dynamic routing protocols
- Experience with ESXi Virtualization, Nutanix, Docker.
- Familiarity with DISA STIGs and FIPS publications
- Must have the ability to independently deploy and maintain server-based dial plans, router-based dial plans, and the deployment and management of Cisco UC appliances
- Experience configuring Cisco routers to act as VoIP gateways and demonstrate a strong understanding of Cisco IOS 12.X/15.X command syntax
- Demonstrated experience leading technical teams and mentoring engineers.
- Proven ability to develop technical documentation, engineering designs, and executive-level presentations.
- Proven experience making recommendations that improve customer mission effectiveness and operational efficiency.
- Must be able to work a 40-hour work week, normally Monday through Friday
- Ability to work overtime during critical peaks and be available to meet last-minute requests for overtime if needed
- Ability to travel (5-10%) primarily within 75 miles
- Familiarity with MS Office applications such as Excel, Word, Outlook, SharePoint, Project and Visio
- Exceptional attention to detail; excellent verbal and written communication skills; strong critical thinking, organizational, time-management, and problem-solving skills
- Ability to work both independently and as part of a team in a dynamic environment
Security Clearance Required:
- Must have active Top-Secret clearance with SCI or TS with the ability to acquire SCI
Minimum Education:
- High School Diploma
Minimum Years of Experience:
- 12+ years of relevant experience
Required Certifications:
Must possess a current Cisco Certified Network Associate (CCNA) Certification and one of the following 8140 IAT Level II or III baseline certifications:
- Level II certs include – CCNA Security, GISCP, GSEC, Security+ CE, SSCP
- Level III certs include – CASP CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH
Preferred Qualifications:
- Bachelor’s degree in IT related field
- Foundational knowledge and/or experience with Unified Messaging system, audio conference bridge systems and gateways, voice circuits, and crypto technologies for voice systems
- Cisco Certified Network Professional (CCNP) Certification
#javelin #jointhepack #itil #cisco #projectassessment #networkengineer #network
This position is not designated as a safety sensitive position.As part of our commitment to maintaining a safe and compliant work environment, Amentum is a drug-free workplace and requires all personnel to comply with company drug and alcohol policies as a condition of employment. Employment is contingent upon successful completion of the drug screening process. Please note that this may include pre-hire screening for marijuana, as well as other federally controlled substances due to Amentum’s role as a federal contractor and trusted partner to the US Government.
Other Responsibilities:
Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.
Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.
Procedure Compliance - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Compensation Details:
$210,000 - $240,000
The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.
Benefits Overview:
Our health and welfare benefits are designed to support you and your priorities. Offerings include:
Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance
Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.
Original Posting:
11/12/2026 - Until FilledAmentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
Purpose and Impact:
In support of a challenging, critical, and rewarding program, Amentum is seeking a Principal Unified Communications Engineer to lead full-lifecycle IT infrastructure, hardware, and service transitions across our program. You will drive cross-functional delivery efforts—spanning Procurement, Change Management, Logistics, Production, Engineering, Network Architecture, and Customer Project Management teams. In this role, you will guide voice, video, and data capabilities from initial concept through full operational deployment in DISA/DoD environments.
Work Schedule: 5 Days (Mon – Fri); 8 hrs/Day; 40 hrs/wkly
Essential Responsibilities:
The duties and responsibilities of the Principal Unified Communications Engineer include, but are not limited to the following:
- Develop and implement comprehensive unified communications solutions tailored to the specific needs of the organization, focusing on scalability, security, and optimal performance to ensure long-term effectiveness and adaptability to evolving business requirements
- Install and set up unified communications systems, encompassing VoIP, video conferencing, instant messaging, and collaborative platforms, to ensure seamless integration and efficient functionality across the organization
- Monitor and manage the performance and stability of unified communications infrastructure, proactively identifying and resolving issues, while conducting routine maintenance, updates, and security patches to maintain continuous, optimal operation
- Integrate unified communications systems with other IT components, including network infrastructure, Active Directory, and cloud services, to create a cohesive and efficient technological environment that supports seamless communication and collaboration
- Implement security protocols to safeguard communication channels, data, and endpoints, while adhering to security standards and regulations to maintain a secure and compliant environment
- Offer technical support to end-users, troubleshoot and resolve communication-related issues, and provide training as needed to enhance user proficiency and system effectiveness
- Develop and update comprehensive documentation for unified communications systems, covering configurations, procedures, and best practices to ensure clear guidance and consistency in system management and troubleshooting
- Work closely with vendors and suppliers to acquire hardware, software, and services, while managing vendor relationships to maintain timely delivery, quality, and alignment with organizational needs
- Create and uphold disaster recovery plans and procedures to maintain business continuity in the event of system failures
- Evaluate customer-submitted technology initiatives, enhancement requests, and modernization requirements.
- Conduct technical feasibility assessments for proposed projects and capability enhancements.
- Analyze existing architectures, operational constraints, dependencies, cybersecurity implications, and infrastructure impacts.
- Develop high-level and detailed engineering solution options.
- Analyze alternatives and conduct trade studies to identify optimal technical approaches.
- Estimate hardware, software, licensing, infrastructure, labor, and lifecycle support costs.
- Develop Rough Order of Magnitude (ROM) estimates, budget projections, and implementation timelines.
- Identify technical, operational, programmatic, and cybersecurity risks associated with proposed initiatives.
- Assess mission benefits, operational impacts, return on investment, and performance improvements.
- Produce technical white papers, engineering assessments, briefing materials, and executive recommendations.
- Present findings and recommendations to customer leadership, technical review boards, and program management offices.
- Participate in architecture review boards, configuration control boards, and technical review meetings.
- Support strategic technology planning and modernization efforts across the enterprise.
Minimum Requirements (Knowledge, Skills, and Abilities):
- Must have active Top-Secret clearance with SCI or the ability to acquire Top Secret/SCI
- At least 12 years of telecommunications technical experience installing, administering, and upgrading Cisco Unified Collaboration appliances and troubleshooting converged networks that leverage Cisco UC capabilities to interconnect Cisco, Tandberg, and Polycom endpoints, gateways, and teleconference bridge products
- Knowledge in Cisco Unified Communications Manager, Cisco IM & Presence, Cisco Expressway, Cisco Video Teleconferencing Systems, and Cisco Session Border Controller, Cisco Meeting Server, Cisco Contact Center Express, VQ Conference Manager, Cisco Unity Connect, MS SQL Databases, Integrated Room Video Teleconferencing Control Systems, ELK Stack, and NetScout
- Exceptional knowledge in Cisco Collaboration Call flow and SIP signaling
- Knowledge of network fundamentals such as firewalls, ACLs, simple network monitoring protocol, dot1x authentication, and dynamic routing protocols
- Experience with ESXi Virtualization, Nutanix, Docker.
- Familiarity with DISA STIGs and FIPS publications
- Must have the ability to independently deploy and maintain server-based dial plans, router-based dial plans, and the deployment and management of Cisco UC appliances
- Experience configuring Cisco routers to act as VoIP gateways and demonstrate a strong understanding of Cisco IOS 12.X/15.X command syntax
- Demonstrated experience leading technical teams and mentoring engineers.
- Proven ability to develop technical documentation, engineering designs, and executive-level presentations.
- Proven experience making recommendations that improve customer mission effectiveness and operational efficiency.
- Must be able to work a 40-hour work week, normally Monday through Friday
- Ability to work overtime during critical peaks and be available to meet last-minute requests for overtime if needed
- Ability to travel (5-10%) primarily within 75 miles
- Familiarity with MS Office applications such as Excel, Word, Outlook, SharePoint, Project and Visio
- Exceptional attention to detail; excellent verbal and written communication skills; strong critical thinking, organizational, time-management, and problem-solving skills
- Ability to work both independently and as part of a team in a dynamic environment
Security Clearance Required:
- Must have active Top-Secret clearance with SCI or TS with the ability to acquire SCI
Minimum Education:
- High School Diploma
Minimum Years of Experience:
- 12+ years of relevant experience
Required Certifications:
Must possess a current Cisco Certified Network Associate (CCNA) Certification and one of the following 8140 IAT Level II or III baseline certifications:
- Level II certs include – CCNA Security, GISCP, GSEC, Security+ CE, SSCP
- Level III certs include – CASP CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH
Preferred Qualifications:
- Bachelor’s degree in IT related field
- Foundational knowledge and/or experience with Unified Messaging system, audio conference bridge systems and gateways, voice circuits, and crypto technologies for voice systems
- Cisco Certified Network Professional (CCNP) Certification
#javelin #jointhepack #itil #cisco #projectassessment #networkengineer #network
This position is not designated as a safety sensitive position.As part of our commitment to maintaining a safe and compliant work environment, Amentum is a drug-free workplace and requires all personnel to comply with company drug and alcohol policies as a condition of employment. Employment is contingent upon successful completion of the drug screening process. Please note that this may include pre-hire screening for marijuana, as well as other federally controlled substances due to Amentum’s role as a federal contractor and trusted partner to the US Government.
Other Responsibilities:
Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.
Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.
Procedure Compliance - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Compensation Details:
$210,000 - $240,000
The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.
Benefits Overview:
Our health and welfare benefits are designed to support you and your priorities. Offerings include:
Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance
Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.
Original Posting:
11/12/2026 - Until FilledAmentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
See All 73 Unified Communications Engineer Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsUnified Communications Engineer Job Market
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
- Banking & Financial Services
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in unified communications engineer jobs.
- Experience designing or administering Microsoft Teams, Cisco, or Avaya UC platforms
- Proficiency in SIP, VoIP protocols, and call routing configuration
- CCNP Collaboration, Microsoft Teams Voice certification, or equivalent credential
- Hands-on experience with contact center platforms such as Cisco UCCX or Genesys
- Bachelor's degree in computer science, information technology, or a related field
- Experience integrating UC systems with Active Directory and enterprise networking infrastructure
Tips for Your Unified Communications Engineer Job Search
Tailor your resume to the platform stack
Hiring managers scan for specific platform names, not generic UC experience. List every version and deployment model you have worked with, Cisco CUCM, Microsoft Teams Direct Routing, Avaya, or Zoom Phone, so your resume surfaces in filtered searches.
Certify before you apply to senior roles
Many senior postings list CCNP Collaboration, Microsoft Teams Voice Engineer Associate, or CompTIA Network+ as a screening requirement, not a preference. If you are missing one, employers will pass on your application before reading the rest.
Apply early to roles that fit
Migrate Mate lists unified communications engineer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by deployment model
Filter for on-premises, cloud, or hybrid UC deployments before applying. Your hands-on experience with Teams Phone in a cloud-only tenant does not transfer cleanly to a job that runs a Cisco on-prem environment, and interviewers will expose the gap fast.
Prepare a troubleshooting narrative for interviews
UC panels almost always include a live or scenario-based problem, such as diagnosing one-way audio or SIP trunk failures under pressure. Walk through a real incident you resolved, naming the diagnostic tools you used and the root cause you found.
Negotiate scope, not just title, in your offer
UC engineer offers often leave room to negotiate the platform budget you control, the number of end users you support, and whether the role includes architecture decisions. Clarifying scope before you accept shapes your resume for the next role.
Unified Communications Engineer Jobs: Frequently Asked Questions
Which companies are hiring the most unified communications engineers?
The most active employers for unified communications engineers right now are Axon, General Dynamics Information Technology, and Amentum, and the most openings are in Virginia, District of Columbia, and Texas, based on current listings on Migrate Mate as of November 2026. Government contractors and large healthcare systems tend to post consistently throughout the year.
How many unified communications engineer jobs are remote?
About 52% of unified communications engineer openings are fully remote or hybrid as of November 2026, though the share varies by specialization. Cloud-focused roles built around Microsoft Teams or Zoom Phone are the most likely to be fully remote, while on-premises Cisco deployments and contact center infrastructure roles more often require on-site presence.
How do you become a unified communications engineer?
Start by building a foundation in networking and VoIP through hands-on lab work or an entry-level IT helpdesk role. Progress to a focused UC platform, earning a vendor certification such as CCNP Collaboration or Microsoft Teams Voice Engineer Associate. From there, move into a junior UC administrator or engineer role, take ownership of real deployments, and document the systems you have built or troubleshot to show depth to hiring managers.
Can you get a unified communications engineer job with little experience?
Yes, but you need to close the gap with tangible proof of hands-on work. Build a home lab running a free or trial instance of a UC platform, complete a vendor certification, and document a deployment or migration you completed yourself. Entry-level postings often look for candidates who can support existing environments rather than architect new ones, so showing solid troubleshooting instincts matters more than years of experience.
What does the unified communications engineer interview process look like?
Most processes run three to four rounds. A recruiter screen is followed by a technical phone interview covering VoIP fundamentals, SIP signaling, and your experience with specific platforms. The third round is usually a panel or scenario interview where you walk through a real design challenge or troubleshooting case. Some employers add a written assessment or ask you to review a network diagram and identify UC-related issues before a final hiring manager conversation.
Where can I find and apply to unified communications engineer jobs?
You can find and apply to unified communications engineer jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your platform experience and seniority level, then apply directly to each listing that fits.
See All 73 Unified Communications Engineer Jobs
Find roles that match your experience and apply in just a few clicks.
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