Customer Relationship Management Visa Sponsorship Jobs in Florida
Florida's customer relationship management sector draws significant hiring from financial services firms in Miami, healthcare organizations in Orlando and Tampa, and hospitality technology companies statewide. Major employers including Citigroup, Royal Caribbean, and Chewy have established CRM-focused teams across the state, creating consistent demand for international professionals seeking visa sponsorship in this field.
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Get Access To All JobsHelping guests create unforgettable memories at the stunning Sandestin Golf & Beach Resort! As a remote Remote Reservation Sales Agent you’ll guide travelers in planning their dream vacations, combining your love of travel with top-notch customer service—all without leaving the comfort of your home. Be a part of making every getaway special while enjoying the perks of working with one of the most iconic beach destinations!
Join Our Team
At Sandestin Golf & Beach Resort, we create unforgettable vacation experiences—and it all begins with the first call. We are seeking an enthusiastic, service-driven, and detail-oriented Reservations Agent to be the first point of contact for our future guests. Must live within commuting distance for regular training purposes.
This role is perfect for someone who enjoys helping people, thrives in a fast-paced environment, and has a passion for hospitality and sales. As a Reservations Agent, you will play a key role in maximizing resort bookings, delivering exceptional guest service, and creating memorable first impressions that inspire guests to choose Sandestin for their stay.
If you are motivated, professional, and love turning inquiries into bookings, we invite you to join our team. Must live within commuting distance for regular training purposes.
Position Summary
The Reservations Agent’s primary responsibility is to capture as many reservations as possible by utilizing effective sales techniques while delivering exceptional customer service. This position requires strong communication skills, multitasking abilities, and a commitment to exceeding guest expectations.
The ideal candidate is courteous, self-motivated, organized, and passionate about providing world-class hospitality experiences.
Essential Duties and Responsibilities
- Answer incoming telephone calls and emails in a professional, friendly, and timely manner
- Book reservations for overnight accommodations accurately and efficiently
- Assist guests by recommending and securing future reservations and vacation packages
- Promptly follow up on guest inquiry leads to maximize second-chance bookings
- Manage multiple phone calls and reservation requests in a fast-paced environment
- Provide detailed information regarding resort accommodations, amenities, dining, activities, and surrounding attractions
- Send brochures, confirmations, and requested resort information to prospective guests
- Utilize proven reservation sales techniques to increase occupancy and revenue
- Input accurate reservation details into the reservation management system
- Maintain and update guest profiles, preferences, and account information
- Manage daily correspondence and operational tasks to exceed guest expectations and expand customer loyalty
- Deliver the highest standard of customer service to all guests and internal departments
- Demonstrate strong computer literacy, including proficiency with Microsoft Office (Outlook, Word, Excel)
- Support special projects and operational initiatives as assigned
- Professionally represent the resort within the community and hospitality industry
- Collaborate effectively with all departments to support resort operations
- Provide constructive feedback and maintain a positive team environment
- Serve as a professional role model and team player across all departments
- Perform additional duties as assigned by leadership, Ownership, Senior Vice President, or General Manager
Qualifications
Education & Experience
- One-year certificate from college or technical school preferred; or
- Three to six months of related hospitality, reservations, sales, or customer service experience; or
- Equivalent combination of education and experience
- Previous experience with TRACK Pulse and/or Springer-Miller Systems (SMS) preferred
- Hospitality, hotel, or resort reservations experience strongly preferred
- Must live within commuting distance to the resort even though it is a remote role.
Basic Required Skills
- Strong verbal and written communication skills
- Ability to speak, read, write, and understand English fluently
- Exceptional guest service and interpersonal skills
- Strong sales ability with a focus on converting inquiries into bookings
- Excellent multitasking and organizational skills
- Ability to work independently with minimal supervision while contributing to a team environment
- Strong problem-solving and decision-making skills
- Basic mathematical and computational skills
- Strong computer proficiency and office software knowledge
- Ability to analyze guest needs and provide personalized vacation solutions
- Leadership mindset with the ability to positively influence team success
- Professional appearance, attitude, and work ethic
Availability
Sandestin Golf & Beach Resort operates 24 hours a day, 7 days a week. Team members must have flexible availability to work:
- Days
- Evenings
- Weekends
- Holidays
- Peak seasonal business periods as needed
Physical Requirements
- Most work is performed indoors in a climate-controlled office environment
- Must be able to sit at a desk for extended periods, up to 5 hours per day
- Walking and standing are required throughout the remainder of the workday
- Must be able to move throughout the resort property as needed in a timely manner
- Must be able to lift up to 50 pounds occasionally
- Must be able to push and pull carts or equipment weighing up to 250 pounds occasionally
- Must be able to bend, stoop, squat, stretch, and reach as needed
- Requires repetitive use of hands, wrists, and fingers for typing and operating office equipment
- Requires manual dexterity for computers, printers, copiers, telephones, and office equipment
- Requires continuous talking and hearing for guest and team communication
- Requires continuous near vision and depth perception for computer and reservation system use
- Must be able to perform repetitive motions including writing, typing, standing, walking, and sitting for extended periods
EOE M/D/F/V
Helping guests create unforgettable memories at the stunning Sandestin Golf & Beach Resort! As a remote Remote Reservation Sales Agent you’ll guide travelers in planning their dream vacations, combining your love of travel with top-notch customer service—all without leaving the comfort of your home. Be a part of making every getaway special while enjoying the perks of working with one of the most iconic beach destinations!
Join Our Team
At Sandestin Golf & Beach Resort, we create unforgettable vacation experiences—and it all begins with the first call. We are seeking an enthusiastic, service-driven, and detail-oriented Reservations Agent to be the first point of contact for our future guests. Must live within commuting distance for regular training purposes.
This role is perfect for someone who enjoys helping people, thrives in a fast-paced environment, and has a passion for hospitality and sales. As a Reservations Agent, you will play a key role in maximizing resort bookings, delivering exceptional guest service, and creating memorable first impressions that inspire guests to choose Sandestin for their stay.
If you are motivated, professional, and love turning inquiries into bookings, we invite you to join our team. Must live within commuting distance for regular training purposes.
Position Summary
The Reservations Agent’s primary responsibility is to capture as many reservations as possible by utilizing effective sales techniques while delivering exceptional customer service. This position requires strong communication skills, multitasking abilities, and a commitment to exceeding guest expectations.
The ideal candidate is courteous, self-motivated, organized, and passionate about providing world-class hospitality experiences.
Essential Duties and Responsibilities
- Answer incoming telephone calls and emails in a professional, friendly, and timely manner
- Book reservations for overnight accommodations accurately and efficiently
- Assist guests by recommending and securing future reservations and vacation packages
- Promptly follow up on guest inquiry leads to maximize second-chance bookings
- Manage multiple phone calls and reservation requests in a fast-paced environment
- Provide detailed information regarding resort accommodations, amenities, dining, activities, and surrounding attractions
- Send brochures, confirmations, and requested resort information to prospective guests
- Utilize proven reservation sales techniques to increase occupancy and revenue
- Input accurate reservation details into the reservation management system
- Maintain and update guest profiles, preferences, and account information
- Manage daily correspondence and operational tasks to exceed guest expectations and expand customer loyalty
- Deliver the highest standard of customer service to all guests and internal departments
- Demonstrate strong computer literacy, including proficiency with Microsoft Office (Outlook, Word, Excel)
- Support special projects and operational initiatives as assigned
- Professionally represent the resort within the community and hospitality industry
- Collaborate effectively with all departments to support resort operations
- Provide constructive feedback and maintain a positive team environment
- Serve as a professional role model and team player across all departments
- Perform additional duties as assigned by leadership, Ownership, Senior Vice President, or General Manager
Qualifications
Education & Experience
- One-year certificate from college or technical school preferred; or
- Three to six months of related hospitality, reservations, sales, or customer service experience; or
- Equivalent combination of education and experience
- Previous experience with TRACK Pulse and/or Springer-Miller Systems (SMS) preferred
- Hospitality, hotel, or resort reservations experience strongly preferred
- Must live within commuting distance to the resort even though it is a remote role.
Basic Required Skills
- Strong verbal and written communication skills
- Ability to speak, read, write, and understand English fluently
- Exceptional guest service and interpersonal skills
- Strong sales ability with a focus on converting inquiries into bookings
- Excellent multitasking and organizational skills
- Ability to work independently with minimal supervision while contributing to a team environment
- Strong problem-solving and decision-making skills
- Basic mathematical and computational skills
- Strong computer proficiency and office software knowledge
- Ability to analyze guest needs and provide personalized vacation solutions
- Leadership mindset with the ability to positively influence team success
- Professional appearance, attitude, and work ethic
Availability
Sandestin Golf & Beach Resort operates 24 hours a day, 7 days a week. Team members must have flexible availability to work:
- Days
- Evenings
- Weekends
- Holidays
- Peak seasonal business periods as needed
Physical Requirements
- Most work is performed indoors in a climate-controlled office environment
- Must be able to sit at a desk for extended periods, up to 5 hours per day
- Walking and standing are required throughout the remainder of the workday
- Must be able to move throughout the resort property as needed in a timely manner
- Must be able to lift up to 50 pounds occasionally
- Must be able to push and pull carts or equipment weighing up to 250 pounds occasionally
- Must be able to bend, stoop, squat, stretch, and reach as needed
- Requires repetitive use of hands, wrists, and fingers for typing and operating office equipment
- Requires manual dexterity for computers, printers, copiers, telephones, and office equipment
- Requires continuous talking and hearing for guest and team communication
- Requires continuous near vision and depth perception for computer and reservation system use
- Must be able to perform repetitive motions including writing, typing, standing, walking, and sitting for extended periods
EOE M/D/F/V
Customer Relationship Management Job Roles in Florida
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Search Customer Relationship Management Jobs in FloridaCustomer Relationship Management Jobs in Florida: Frequently Asked Questions
Which companies sponsor visas for customer relationship management professionals in Florida?
Florida-based employers with established visa sponsorship track records in CRM include Citigroup and Banco Santander in Miami's financial district, AdventHealth and HCA Healthcare in Orlando and Tampa, and Royal Caribbean Group's headquarters in Miami. Tech-forward companies like Chewy, based in Dania Beach, also regularly sponsor H-1B visa workers for CRM analyst and platform management roles.
Which visa types are most common for customer relationship management roles in Florida?
The H-1B is the most commonly used visa for CRM professionals in Florida, particularly for roles involving CRM platform administration, data analysis, or systems integration that require a relevant bachelor's degree. Candidates with specialized expertise may also qualify under the O-1A for extraordinary ability. Australians in the field should consider the E-3 visa, which has no lottery and can be processed faster.
Which cities in Florida have the most customer relationship management sponsorship jobs?
Miami leads Florida for CRM sponsorship activity, driven by its concentration of financial services, international banks, and Latin American headquarters. Orlando follows, with healthcare systems and tourism companies maintaining large CRM teams. Tampa's growing tech and insurance sectors also produce consistent CRM hiring. Fort Lauderdale and Jacksonville represent smaller but active markets, particularly in logistics and retail.
How to find customer relationship management visa sponsorship jobs in Florida?
Migrate Mate is built specifically for international candidates and filters CRM jobs in Florida by visa sponsorship availability, so you're not sorting through roles that won't consider work authorization. The platform surfaces positions from employers with documented sponsorship history in CRM functions, covering roles from CRM analyst and Salesforce administrator to customer success manager and CRM platform lead across Florida's key hiring markets.
Are there any Florida-specific considerations for CRM professionals seeking visa sponsorship?
Florida has no state income tax, which affects how employers structure compensation benchmarks relative to Department of Labor prevailing wage requirements for H-1B positions. CRM roles tied to financial services in Miami may require FINRA-related disclosures, which can complicate international hires. Florida's large Spanish-speaking population also means bilingual CRM candidates, particularly those fluent in English and Spanish, are in higher demand than in most other states.
What is the prevailing wage for sponsored customer relationship management jobs in Florida?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.