Customer Relationship Management Visa Sponsorship Jobs in Florida
Florida's customer relationship management sector draws significant hiring from financial services firms in Miami, healthcare organizations in Orlando and Tampa, and hospitality technology companies statewide. Major employers including Citigroup, Royal Caribbean, and Chewy have established CRM-focused teams across the state, creating consistent demand for international professionals seeking visa sponsorship in this field.
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Position Summary
Status: Full Time
Location: New Lakeland Highlands Hospital
At Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities. Through our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our 27,000+ team members serve communities that span Florida’s east to west coasts and beyond.
ORLANDO HEALTH - BENEFITS & PERKS:
Forbes Recognizes Orlando Health as a Best-In-State Employer
Forbes has named Orlando Health as one of America's Best-In-State Employers for 2024. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued."
Employee-centric
Orlando Health has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare.
Position Summary
The Manager for Business Relationship Management (BRM) is the IT liaison between business leadership and IT. The Manager will lead team members directly and indirectly to deliver IT solutions across all IT functions. This role requires a broad and flexible skill set that includes good leadership, communication, effective organization, excellent customer service via collaboration and partnership, business process and IT system knowledge.
Responsibilities
Essential Functions
- Manages and leads teams to achieve organizational goals.
- Acts as a technology solution delivery leader and change agent, working with (depending on assignment), either ERP and Corporate Services business leaders to align with strategic imperatives; working in a multi-facility healthcare system; serving in a healthcare quality/process improvement function.
- Aligns with governance processes and work efforts with key stakeholders in the business and IT to ensure effective prioritization of initiatives.
- Recruits, develops, retains and inspires a talented team of IT specialists in all required disciplines.
- Encourages staff empowerment, maintains an open door and fosters cross-team and department collaboration.
- Builds and maintains relationships with all IT functions to ensure that IT-delivered services and end-user productivity goals are understood and exceeded.
- Mentors team members to constantly improve their capabilities and performance.
- Addresses staff related concerns and issues in a timely and consistent manner.
- Manages technical resource capacity and allocation.
- Prepares cost analysis, budget plans and proposals as needed.
- Monitors and provides oversight and hands-on guidance when needed, to resolve escalated IT issues.
- Ensures visibility of issue resolution and mitigation plans and status to all stakeholders.
- Provides analysis and evaluation of systems, processes, and workflow to ensure achievement of positive patient outcomes.
- Communicates decisions, priorities and relevant project information to staff regarding services requests, projects and initiatives.
- Advises on the implementation or support of products and solutions that align to strategic and tactical business requirements and goals.
- Partners managers and subject matter experts to translate needs to functional requirements, then subsequently to technical requirements and specifications.
- Ensures that BRM team members provide an effective level of business and technical support to assist both the IT Operations and IT Products team in effectively supporting and maintaining mission critical information systems.
- Effectively participates in the Demand Management process for new business requests. Collaborates with stakeholders, for example, to develop business cases, SBARs, proformas, project charters.
- Assists stakeholders by guiding initiatives through the defined phases of managerial assessment and approval, project oversight and IT Governance matters.
- Provides complex analysis and evaluation of systems, processes and workflows to ensure corporate system needs are met in a cost effective and timely manner.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
- Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
- The IT Manager manages activities related to and in compliance with HIPAA and privacy regulations.
- Maintains current knowledge of Data Privacy including HIPAA, PII and PCI Compliance and confidentiality standards to ensure both vendor and internally developed software are compliant.
Qualifications
Education/Training
Bachelor’s degree in a related field of study. Five (5) years of directly related work experience may also substitute for the Bachelors’ degree (in addition to the requirements listed in the Experience section). Strong inter-personal and written communication skills.
Licensure/Certification
None.
Experience
- Three (3) years of leadership experience.
- A minimum of five (5) years of information technology experience, including (depending on assignment) a minimum of three (3) years of one of the following:
- IT experience working in a multi-facility healthcare system.
- Experience serving ERP and/or other Corporate Services business functions information and technology needs.
- Experience service in a healthcare quality/process improvement function or related role.
Customer Relationship Management Job Roles in Florida
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Search Customer Relationship Management Jobs in FloridaCustomer Relationship Management Jobs in Florida: Frequently Asked Questions
Which companies sponsor visas for customer relationship management professionals in Florida?
Florida-based employers with established visa sponsorship track records in CRM include Citigroup and Banco Santander in Miami's financial district, AdventHealth and HCA Healthcare in Orlando and Tampa, and Royal Caribbean Group's headquarters in Miami. Tech-forward companies like Chewy, based in Dania Beach, also regularly sponsor H-1B visa workers for CRM analyst and platform management roles.
Which visa types are most common for customer relationship management roles in Florida?
The H-1B is the most commonly used visa for CRM professionals in Florida, particularly for roles involving CRM platform administration, data analysis, or systems integration that require a relevant bachelor's degree. Candidates with specialized expertise may also qualify under the O-1A for extraordinary ability. Australians in the field should consider the E-3 visa, which has no lottery and can be processed faster.
Which cities in Florida have the most customer relationship management sponsorship jobs?
Miami leads Florida for CRM sponsorship activity, driven by its concentration of financial services, international banks, and Latin American headquarters. Orlando follows, with healthcare systems and tourism companies maintaining large CRM teams. Tampa's growing tech and insurance sectors also produce consistent CRM hiring. Fort Lauderdale and Jacksonville represent smaller but active markets, particularly in logistics and retail.
How to find customer relationship management visa sponsorship jobs in Florida?
Migrate Mate is built specifically for international candidates and filters CRM jobs in Florida by visa sponsorship availability, so you're not sorting through roles that won't consider work authorization. The platform surfaces positions from employers with documented sponsorship history in CRM functions, covering roles from CRM analyst and Salesforce administrator to customer success manager and CRM platform lead across Florida's key hiring markets.
Are there any Florida-specific considerations for CRM professionals seeking visa sponsorship?
Florida has no state income tax, which affects how employers structure compensation benchmarks relative to Department of Labor prevailing wage requirements for H-1B positions. CRM roles tied to financial services in Miami may require FINRA-related disclosures, which can complicate international hires. Florida's large Spanish-speaking population also means bilingual CRM candidates, particularly those fluent in English and Spanish, are in higher demand than in most other states.
What is the prevailing wage for sponsored customer relationship management jobs in Florida?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.