Customer Relationship Management Visa Sponsorship Jobs in New York
New York is one of the most active markets for customer relationship management professionals, with major employers across financial services, media, technology, and consulting concentrated in Manhattan, Brooklyn, and Long Island City. Firms like Salesforce, IBM, and JPMorgan Chase regularly hire for CRM roles and have established records of H-1B visa sponsorship.
Find Customer Relationship Management JobsOverview
Showing 5 of 92+ Customer Relationship Management Jobs in New York with Visa Sponsorship
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 92+ Customer Relationship Management Jobs in New York with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Relationship Management Jobs in New York with Visa Sponsorship.
Get Access To All JobsBe part of an amazing story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Customer Relationship Management Strategy Specialist manages end-to-end deliverables and project tasks that support dynamic personalization strategies across all retention tactics. This individual demonstrates strong attention to detail and organizational skills, effectively managing multiple projects simultaneously while navigating ambiguity and taking direction. The specialist collaborates comfortably with cross-functional teams and senior management to execute strategic initiatives.
What You Will Do
- Lead and implement enhancements across email, mobile, and site channels to support the company’s strategic goals.
- Collaborate with cross-functional teams, third-party vendors, CRM analysts, and business partners to gather input, clarify requirements, and drive new functionalities and improvements. Leverage data and insights to inform strategic recommendations.
- Develop and document detailed business requirements, use cases, and business rules. Conduct user acceptance testing to ensure quality and alignment.
- Serve as a subject matter expert, representing business strategies in comprehensive marketing solutions while understanding the underlying technical components, design, and systems.
- Build and maintain strong relationships with business stakeholders by understanding their goals, providing strategic support, and establishing trust.
- Advocate for timely issue resolution by identifying problems, evaluating solutions, communicating updates, and ensuring closure.
- Support the management and prioritization of the Retention Marketing team’s capabilities and enhancements roadmap.
- Analyze programs and tactics to identify gaps, trends, and opportunities that improve internal campaign execution and enhance the customer experience.
- Lead stakeholder meetings to initiate projects, share progress updates, and resolve outstanding issues.
- Troubleshoot major challenges and escalate critical issues to appropriate leadership as necessary.
- Prepare and deliver hindsight analyses and recommendations to leadership and partner teams to inform future initiatives.
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
- In addition to the essential duties mentioned above, other duties may be assigned.
Skills You Will Need
Project Management: Ability to manage end-to-end deliverables and multiple projects simultaneously while maintaining organization and attention to detail.
Cross-Functional Collaboration: Strong skills in collaborating with cross-functional teams, third-party providers, and CRM analysts to gather input and clarify requirements.
Data Interpretation: Comfort with interpreting data and using actionable insights to make strategic recommendations.
Documentation Skills: Proficient in developing and documenting business requirements, use cases, and business rules, as well as conducting user acceptance tests.
Subject Matter Expertise: Knowledgeable in marketing strategies, with the ability to advocate for business solutions while understanding technical components and design.
Relationship Building: Strong interpersonal skills to build relationships with business function sponsors, understanding their objectives and establishing trust.
Problem-Solving: Ability to investigate issues, assess options, and provide feedback to ensure effective resolution.
Analytical Thinking: Skill in identifying gaps, trends, and opportunities to improve internal campaign execution and customer experience.
Communication Skills: Ability to lead meetings and communicate effectively with stakeholders to kick off projects, review progress, and resolve issues.
Technical Aptitude: Passion for technology and data, with an understanding of email, mobile, and site personalization methods.
Creative and Strategic Thinking: Ability to think creatively and strategically while addressing technical challenges.
Technical Proficiency: Proficiency in MS Office applications, essential for reporting and data analysis.
Who You Are
Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 3-4 years of experience in digital marketing.
Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
Able to work a flexible schedule based on department and company needs.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Tuition reimbursement
Access the full menu of benefits offerings here.
About us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - apply today!
This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
DIGITAL00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
Be part of an amazing story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Customer Relationship Management Strategy Specialist manages end-to-end deliverables and project tasks that support dynamic personalization strategies across all retention tactics. This individual demonstrates strong attention to detail and organizational skills, effectively managing multiple projects simultaneously while navigating ambiguity and taking direction. The specialist collaborates comfortably with cross-functional teams and senior management to execute strategic initiatives.
What You Will Do
- Lead and implement enhancements across email, mobile, and site channels to support the company’s strategic goals.
- Collaborate with cross-functional teams, third-party vendors, CRM analysts, and business partners to gather input, clarify requirements, and drive new functionalities and improvements. Leverage data and insights to inform strategic recommendations.
- Develop and document detailed business requirements, use cases, and business rules. Conduct user acceptance testing to ensure quality and alignment.
- Serve as a subject matter expert, representing business strategies in comprehensive marketing solutions while understanding the underlying technical components, design, and systems.
- Build and maintain strong relationships with business stakeholders by understanding their goals, providing strategic support, and establishing trust.
- Advocate for timely issue resolution by identifying problems, evaluating solutions, communicating updates, and ensuring closure.
- Support the management and prioritization of the Retention Marketing team’s capabilities and enhancements roadmap.
- Analyze programs and tactics to identify gaps, trends, and opportunities that improve internal campaign execution and enhance the customer experience.
- Lead stakeholder meetings to initiate projects, share progress updates, and resolve outstanding issues.
- Troubleshoot major challenges and escalate critical issues to appropriate leadership as necessary.
- Prepare and deliver hindsight analyses and recommendations to leadership and partner teams to inform future initiatives.
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
- In addition to the essential duties mentioned above, other duties may be assigned.
Skills You Will Need
Project Management: Ability to manage end-to-end deliverables and multiple projects simultaneously while maintaining organization and attention to detail.
Cross-Functional Collaboration: Strong skills in collaborating with cross-functional teams, third-party providers, and CRM analysts to gather input and clarify requirements.
Data Interpretation: Comfort with interpreting data and using actionable insights to make strategic recommendations.
Documentation Skills: Proficient in developing and documenting business requirements, use cases, and business rules, as well as conducting user acceptance tests.
Subject Matter Expertise: Knowledgeable in marketing strategies, with the ability to advocate for business solutions while understanding technical components and design.
Relationship Building: Strong interpersonal skills to build relationships with business function sponsors, understanding their objectives and establishing trust.
Problem-Solving: Ability to investigate issues, assess options, and provide feedback to ensure effective resolution.
Analytical Thinking: Skill in identifying gaps, trends, and opportunities to improve internal campaign execution and customer experience.
Communication Skills: Ability to lead meetings and communicate effectively with stakeholders to kick off projects, review progress, and resolve issues.
Technical Aptitude: Passion for technology and data, with an understanding of email, mobile, and site personalization methods.
Creative and Strategic Thinking: Ability to think creatively and strategically while addressing technical challenges.
Technical Proficiency: Proficiency in MS Office applications, essential for reporting and data analysis.
Who You Are
Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 3-4 years of experience in digital marketing.
Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
Able to work a flexible schedule based on department and company needs.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Tuition reimbursement
Access the full menu of benefits offerings here.
About us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - apply today!
This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
DIGITAL00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
Customer Relationship Management Job Roles in New York
See all 92+ Customer Relationship Management Jobs in New York
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search Customer Relationship Management Jobs in New YorkCustomer Relationship Management Jobs in New York: Frequently Asked Questions
Which companies sponsor visas for customer relationship management professionals in New York?
Large technology, finance, and consulting firms account for most CRM sponsorship activity in New York. Companies including Salesforce, IBM, Accenture, Deloitte, JPMorgan Chase, and Citigroup have consistent H-1B visa filing histories for CRM-related roles. Enterprise software vendors and management consulting firms with New York offices tend to have established immigration programs and dedicated HR processes for sponsoring international hires.
Which visa types are most common for customer relationship management roles in New York?
The H-1B is the most common visa category for CRM roles in New York, as positions requiring specialized knowledge of platforms like Salesforce, SAP, or Microsoft Dynamics typically qualify as specialty occupations under USCIS criteria. L-1B intracompany transferee visas are also used by multinational firms moving CRM specialists into their New York offices. O-1 visas apply in rare cases involving demonstrably distinguished professionals.
Which cities in New York have the most customer relationship management sponsorship jobs?
Manhattan concentrates the largest share of CRM sponsorship positions, driven by its density of financial services firms, enterprise technology companies, and global consulting practices. Brooklyn and Long Island City have growing tech presence with relevant openings. Albany sees some demand from government-adjacent contractors and healthcare organizations. For most CRM job seekers, New York City's five boroughs represent the primary hiring market in the state.
How to find customer relationship management visa sponsorship jobs in New York?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to find CRM roles in New York where employers have confirmed sponsorship. Rather than sorting through thousands of general postings, you can browse CRM-specific openings, filter by New York location, and focus on employers with active sponsorship programs. Migrate Mate is built for international job seekers navigating the sponsorship process.
Are there any New York-specific considerations for customer relationship management visa sponsorship?
New York employers sponsoring H-1B workers must comply with Department of Labor prevailing wage requirements specific to the New York metropolitan area, which reflects the region's higher cost of living. CRM roles tied to financial services firms may also involve additional compliance steps given industry regulation. New York's large university system, including Columbia, NYU, and Cornell Tech, produces a pipeline of CRM-focused graduates who compete for the same sponsored positions.
What is the prevailing wage for sponsored customer relationship management jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.