Customer Service Lead Visa Sponsorship Jobs in Georgia
Customer service lead roles in Georgia draw visa sponsorship from employers across Atlanta's Fortune 500 headquarters, major logistics hubs, and the state's growing fintech and healthcare sectors. Companies like Delta Air Lines, NCR Voyix, and UPS regularly hire into customer-facing leadership positions. Metro Atlanta concentrates most opportunities, though Savannah and Augusta contribute as well.
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Get Access To All JobsMOVE YOUR CAREER FORWARD WITH RYDER!
Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!
We are immediately hiring a Customer Service Representative Team Lead in Locust Grove, GA for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.
- Pay Type: Hourly
- Pay: $24/hr
- Schedule: Monday-Friday 7:00am-3:30pm
Summary
Under supervision from a manager, the Customer Service Representative Team Lead provides oversight of the Customer Service Department and ensures compliance with Ryder policies and procedures.
Essential Functions
- Lead assigned personnel and ensure CS tasks and functions are completed to maintain customer satisfaction.
- Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims, problem solving.
- Conduct accuracy/quality reviews of CS processes to ensure that quality is being maintained.
- Assist with training employees in processes when necessary.
- Ensure that any escalated issues are handled either personally or brought to the attention of manager for resolution.
- Perform and support all job requirements as directed by supervisor and/or manager, assist with daily CS tasks.
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Demonstrates excellent judgment and decision making skills
- Ability to effectively solve problems and challenges that satisfy customers
- Strong verbal and written communication skills
- Excellent organizational skills
Qualifications
- H.S. diploma/GED required
- Three (3) years or more customer service experience within a warehouse required
- Three (3) years or more experience as a supervisor or lead required
Travel: None
DOT Regulated: None
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
Apply Here with Ryder Today
EEO/AA/Female/Minority/Disabled/Veteran
Job Category: Customer Service
Our Culture & Commitment
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
- Pay Type: Hourly
- Minimum Pay Range: 24.00
- Maximum Pay Range: 24.00
Benefits Information
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
MOVE YOUR CAREER FORWARD WITH RYDER!
Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!
We are immediately hiring a Customer Service Representative Team Lead in Locust Grove, GA for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.
- Pay Type: Hourly
- Pay: $24/hr
- Schedule: Monday-Friday 7:00am-3:30pm
Summary
Under supervision from a manager, the Customer Service Representative Team Lead provides oversight of the Customer Service Department and ensures compliance with Ryder policies and procedures.
Essential Functions
- Lead assigned personnel and ensure CS tasks and functions are completed to maintain customer satisfaction.
- Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims, problem solving.
- Conduct accuracy/quality reviews of CS processes to ensure that quality is being maintained.
- Assist with training employees in processes when necessary.
- Ensure that any escalated issues are handled either personally or brought to the attention of manager for resolution.
- Perform and support all job requirements as directed by supervisor and/or manager, assist with daily CS tasks.
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Demonstrates excellent judgment and decision making skills
- Ability to effectively solve problems and challenges that satisfy customers
- Strong verbal and written communication skills
- Excellent organizational skills
Qualifications
- H.S. diploma/GED required
- Three (3) years or more customer service experience within a warehouse required
- Three (3) years or more experience as a supervisor or lead required
Travel: None
DOT Regulated: None
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
Apply Here with Ryder Today
EEO/AA/Female/Minority/Disabled/Veteran
Job Category: Customer Service
Our Culture & Commitment
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
- Pay Type: Hourly
- Minimum Pay Range: 24.00
- Maximum Pay Range: 24.00
Benefits Information
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Customer Service Lead Job Roles in Georgia
See all 271+ Customer Service Lead Jobs in Georgia
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Search Customer Service Lead Jobs in GeorgiaCustomer Service Lead Jobs in Georgia: Frequently Asked Questions
Which companies sponsor visas for customer service leads in Georgia?
Atlanta-headquartered employers are the most active sponsors for customer service lead roles in Georgia. Companies like Delta Air Lines, NCR Voyix, UPS, Cox Enterprises, and Fiserv have histories of sponsoring H-1B visa and other work visas for operations and customer experience leadership positions. Larger enterprises with dedicated HR and legal teams are generally better positioned to navigate sponsorship than smaller regional businesses.
Which visa types are most common for customer service lead roles in Georgia?
The H-1B is the most common visa category for customer service lead roles, provided the position qualifies as a specialty occupation requiring a bachelor's degree in a specific field such as business, communications, or information systems. The L-1A is relevant for intracompany transferees moving into a managerial capacity. The O-1 visa applies in rare cases where a candidate has demonstrated extraordinary achievement in customer operations or related fields.
Which cities in Georgia have the most customer service lead sponsorship jobs?
Atlanta accounts for the majority of customer service lead sponsorship opportunities in Georgia, driven by its concentration of corporate headquarters, contact center operations, and technology firms. Sandy Springs and Alpharetta, both within the metro area, host significant financial services and software company offices that hire into customer leadership roles. Savannah sees some demand tied to its port logistics sector, and Augusta has growing healthcare employer activity.
How to find customer service lead visa sponsorship jobs in Georgia?
Migrate Mate is built specifically for international candidates searching for visa sponsorship jobs, including customer service lead roles in Georgia. You can filter by state and role to surface employers who have sponsored visas in the past, saving significant time compared to applying broadly and discovering late that a company does not sponsor. Focusing your search on Atlanta-area employers with established immigration programs gives you the strongest starting point.
Are there state-specific or role-specific considerations for customer service lead sponsorship in Georgia?
Georgia does not impose state-level visa sponsorship requirements beyond federal obligations, but employers must file a Labor Condition Application with the Department of Labor certifying they will pay the prevailing wage for the role and location. Customer service lead positions in Atlanta may have different prevailing wage determinations than the same title in smaller Georgia markets, which affects how employers structure sponsorship. Candidates should confirm that the role's duties align with a qualifying specialty occupation before pursuing H-1B sponsorship.
What is the prevailing wage for sponsored customer service lead jobs in Georgia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.