Customer Service Lead Visa Sponsorship Jobs in Georgia
Customer service lead roles in Georgia draw visa sponsorship from employers across Atlanta's Fortune 500 headquarters, major logistics hubs, and the state's growing fintech and healthcare sectors. Companies like Delta Air Lines, NCR Voyix, and UPS regularly hire into customer-facing leadership positions. Metro Atlanta concentrates most opportunities, though Savannah and Augusta contribute as well.
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Customer Service Representative Lead
Job Description:
Job Overview
The CSR Lead will be responsible for the cleanliness and sanitation of the areas assigned and will provide some work direction to custodial staff.
Roles & Responsibilities
To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
- Perform janitorial duties
- Perform all duties listed on the daily schedule
- Provide work direction and assistance to custodians as directed by Custodial Supervisor
- Assist Custodial Supervisor in scheduling and training staff as needed
- Operate motorized cleaning equipment
- Track equipment inventory, maintenance, and repairs
- Schedule clean up and repairs as needed
- Maintain daily upkeep of assigned area
- Track and maintain supplies inventory
- Assist Custodial Supervisor in purchasing cleaning supplies and equipment
- Perform quality, service, and safety inspections
- Report incidents and hazardous conditions to supervisor
- Report employee personnel and customer issues to supervisor
- Monitor employees for proper use of personal protective equipment, and supplies
- Correct at risk behavior, then report to the supervisor immediately
- Provide recommendations for corrective action on areas that need improvement
Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Education and/ or Experience: High school diploma or GED required. 1 to 2 years related experience.
Certificates, Licenses, Registrations: CPR/AED/First Aid certification. May be required to have a valid driver’s license. Completed all safety and task training certification. May be required to be forklift certified.
Knowledge, Skills, and Abilities:
- Ability to read and interpret instructions, procedures, manuals, and other documents
- Strong verbal and written communication skills
- Knowledge of cleaning methods and equipment and willing to share with team
- Knowledge of the upkeep and care of the cleaning equipment
- Knowledge of cleaning compounds and chemicals, and their safe, efficient use
Supervisory Responsibilities
This position has no supervisory responsibilities.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Compensation and Shift:
Tuesday - Saturday: 2:00 pm - 10:30pm
Sunday - Thursday: 10:00pm - 6:30am
$17.00-$18.00 per hour
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers – SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
Title:
Customer Service Representative Lead
Job Description:
Job Overview
The CSR Lead will be responsible for the cleanliness and sanitation of the areas assigned and will provide some work direction to custodial staff.
Roles & Responsibilities
To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
- Perform janitorial duties
- Perform all duties listed on the daily schedule
- Provide work direction and assistance to custodians as directed by Custodial Supervisor
- Assist Custodial Supervisor in scheduling and training staff as needed
- Operate motorized cleaning equipment
- Track equipment inventory, maintenance, and repairs
- Schedule clean up and repairs as needed
- Maintain daily upkeep of assigned area
- Track and maintain supplies inventory
- Assist Custodial Supervisor in purchasing cleaning supplies and equipment
- Perform quality, service, and safety inspections
- Report incidents and hazardous conditions to supervisor
- Report employee personnel and customer issues to supervisor
- Monitor employees for proper use of personal protective equipment, and supplies
- Correct at risk behavior, then report to the supervisor immediately
- Provide recommendations for corrective action on areas that need improvement
Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Education and/ or Experience: High school diploma or GED required. 1 to 2 years related experience.
Certificates, Licenses, Registrations: CPR/AED/First Aid certification. May be required to have a valid driver’s license. Completed all safety and task training certification. May be required to be forklift certified.
Knowledge, Skills, and Abilities:
- Ability to read and interpret instructions, procedures, manuals, and other documents
- Strong verbal and written communication skills
- Knowledge of cleaning methods and equipment and willing to share with team
- Knowledge of the upkeep and care of the cleaning equipment
- Knowledge of cleaning compounds and chemicals, and their safe, efficient use
Supervisory Responsibilities
This position has no supervisory responsibilities.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Compensation and Shift:
Tuesday - Saturday: 2:00 pm - 10:30pm
Sunday - Thursday: 10:00pm - 6:30am
$17.00-$18.00 per hour
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers – SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
Customer Service Lead Job Roles in Georgia
See all 367+ Customer Service Lead Jobs in Georgia
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Search Customer Service Lead Jobs in GeorgiaCustomer Service Lead Jobs in Georgia: Frequently Asked Questions
Which companies sponsor visas for customer service leads in Georgia?
Atlanta-headquartered employers are the most active sponsors for customer service lead roles in Georgia. Companies like Delta Air Lines, NCR Voyix, UPS, Cox Enterprises, and Fiserv have histories of sponsoring H-1B and other work visas for operations and customer experience leadership positions. Larger enterprises with dedicated HR and legal teams are generally better positioned to navigate sponsorship than smaller regional businesses.
Which visa types are most common for customer service lead roles in Georgia?
The H-1B is the most common visa category for customer service lead roles, provided the position qualifies as a specialty occupation requiring a bachelor's degree in a specific field such as business, communications, or information systems. The L-1A is relevant for intracompany transferees moving into a managerial capacity. The O-1 applies in rare cases where a candidate has demonstrated extraordinary achievement in customer operations or related fields.
Which cities in Georgia have the most customer service lead sponsorship jobs?
Atlanta accounts for the majority of customer service lead sponsorship opportunities in Georgia, driven by its concentration of corporate headquarters, contact center operations, and technology firms. Sandy Springs and Alpharetta, both within the metro area, host significant financial services and software company offices that hire into customer leadership roles. Savannah sees some demand tied to its port logistics sector, and Augusta has growing healthcare employer activity.
How to find customer service lead visa sponsorship jobs in Georgia?
Migrate Mate is built specifically for international candidates searching for visa sponsorship jobs, including customer service lead roles in Georgia. You can filter by state and role to surface employers who have sponsored visas in the past, saving significant time compared to applying broadly and discovering late that a company does not sponsor. Focusing your search on Atlanta-area employers with established immigration programs gives you the strongest starting point.
Are there state-specific or role-specific considerations for customer service lead sponsorship in Georgia?
Georgia does not impose state-level visa sponsorship requirements beyond federal obligations, but employers must file a Labor Condition Application with the Department of Labor certifying they will pay the prevailing wage for the role and location. Customer service lead positions in Atlanta may have different prevailing wage determinations than the same title in smaller Georgia markets, which affects how employers structure sponsorship. Candidates should confirm that the role's duties align with a qualifying specialty occupation before pursuing H-1B sponsorship.
What is the prevailing wage for sponsored customer service lead jobs in Georgia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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