Customer Service Lead Visa Sponsorship Jobs in Virginia
Virginia's customer service lead roles span federal contractors in the D.C. metro corridor, technology firms in Northern Virginia's Dulles Tech Corridor, and healthcare networks anchored in Richmond and Norfolk. Companies like Booz Allen Hamilton, Capital One, and Leidos regularly hire for customer-facing leadership positions, and several sponsor H-1B visa and other work visas for qualified international candidates.
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Get Access To All JobsLocation:
Aldie, VA
Title:
Customer Service Representative Lead
Job Description:
Job Overview
The CSR Lead will be responsible for the cleanliness and sanitation of the areas assigned and will provide some work direction to custodial staff.
Roles & Responsibilities
To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
- Perform janitorial duties
- Perform all duties listed on the daily schedule
- Provide work direction and assistance to custodians as directed by Custodial Supervisor
- Assist Custodial Supervisor in scheduling and training staff as needed
- Operate motorized cleaning equipment
- Track equipment inventory, maintenance, and repairs
- Schedule clean up and repairs as needed
- Maintain daily upkeep of assigned area
- Track and maintain supplies inventory
- Assist Custodial Supervisor in purchasing cleaning supplies and equipment
- Perform quality, service, and safety inspections
- Report incidents and hazardous conditions to supervisor
- Report employee personnel and customer issues to supervisor
- Monitor employees for proper use of personal protective equipment, and supplies
- Correct at risk behavior, then report to the supervisor immediately
- Provide recommendations for corrective action on areas that need improvement
Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Education and/ or Experience: High school diploma or GED required. 1 to 2 years related experience.
Certificates, Licenses, Registrations: CPR/AED/First Aid certification. May be required to have a valid driver’s license. Completed all safety and task training certification. May be required to be forklift certified.
Knowledge, Skills, and Abilities:
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills
Knowledge of cleaning methods and equipment and willing to share with team
Knowledge of the upkeep and care of the cleaning equipment
Knowledge of cleaning compounds and chemicals, and their safe, efficient use
Supervisory Responsibilities
This position has no supervisory responsibilities.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Compensation
-
Compensation: $17.50 - $18.50 per hour
-
Shift: 6AM - 3:30PM Tuesday - Friday 5AM - 9AM Saturday. days OFF Sunday and Monday
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: Careers – SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
Location:
Aldie, VA
Title:
Customer Service Representative Lead
Job Description:
Job Overview
The CSR Lead will be responsible for the cleanliness and sanitation of the areas assigned and will provide some work direction to custodial staff.
Roles & Responsibilities
To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
- Perform janitorial duties
- Perform all duties listed on the daily schedule
- Provide work direction and assistance to custodians as directed by Custodial Supervisor
- Assist Custodial Supervisor in scheduling and training staff as needed
- Operate motorized cleaning equipment
- Track equipment inventory, maintenance, and repairs
- Schedule clean up and repairs as needed
- Maintain daily upkeep of assigned area
- Track and maintain supplies inventory
- Assist Custodial Supervisor in purchasing cleaning supplies and equipment
- Perform quality, service, and safety inspections
- Report incidents and hazardous conditions to supervisor
- Report employee personnel and customer issues to supervisor
- Monitor employees for proper use of personal protective equipment, and supplies
- Correct at risk behavior, then report to the supervisor immediately
- Provide recommendations for corrective action on areas that need improvement
Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Education and/ or Experience: High school diploma or GED required. 1 to 2 years related experience.
Certificates, Licenses, Registrations: CPR/AED/First Aid certification. May be required to have a valid driver’s license. Completed all safety and task training certification. May be required to be forklift certified.
Knowledge, Skills, and Abilities:
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills
Knowledge of cleaning methods and equipment and willing to share with team
Knowledge of the upkeep and care of the cleaning equipment
Knowledge of cleaning compounds and chemicals, and their safe, efficient use
Supervisory Responsibilities
This position has no supervisory responsibilities.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Compensation
-
Compensation: $17.50 - $18.50 per hour
-
Shift: 6AM - 3:30PM Tuesday - Friday 5AM - 9AM Saturday. days OFF Sunday and Monday
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: Careers – SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
Customer Service Lead Job Roles in Virginia
See all 163+ Customer Service Lead Jobs in Virginia
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Search Customer Service Lead Jobs in VirginiaCustomer Service Lead Jobs in Virginia: Frequently Asked Questions
Which companies sponsor visas for customer service leads in Virginia?
Northern Virginia's technology and defense contracting sector produces the most sponsorship activity for customer service leads. Companies like Capital One, Booz Allen Hamilton, Leidos, and Amazon Web Services (which operates major facilities in Loudoun County) have filed H-1B Labor Condition Applications for customer-facing leadership roles. Large healthcare systems such as Inova Health and Sentara Healthcare also hire in this category and have sponsored work visas.
Which visa types are most common for customer service lead roles in Virginia?
The H-1B is the most common visa category used for customer service lead positions in Virginia, provided the role meets the specialty occupation standard, meaning it typically requires at least a bachelor's degree in a directly related field such as business administration or communications. Some candidates employed by multinational companies may qualify for an L-1B intracompany transferee visa if they are moving into a Virginia-based role from a foreign office.
Which cities in Virginia have the most customer service lead sponsorship jobs?
Northern Virginia cities, particularly Arlington, McLean, Reston, and Tysons, generate the highest concentration of sponsored customer service lead openings due to the density of technology firms and federal contractors there. Richmond is a secondary hub, driven by Capital One's headquarters and a growing fintech presence. Virginia Beach and Norfolk also produce opportunities, largely connected to healthcare networks and defense-adjacent employers in the Hampton Roads region.
How to find customer service lead visa sponsorship jobs in Virginia?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse customer service lead roles posted by Virginia employers who have indicated willingness to sponsor. Because sponsorship for this role category depends heavily on how the position is scoped, filtering by employer type, such as technology or federal contracting, within Virginia can help identify the most relevant openings rather than sorting through roles unlikely to qualify.
Are there state-specific considerations for customer service lead visa sponsorship in Virginia?
Virginia's proximity to federal agencies means many employers operate under government contracts, which can introduce additional compliance layers around visa sponsorship, including security clearance requirements that may affect eligibility for international candidates. The Department of Labor prevailing wage determination for customer service lead roles also varies by metropolitan area within Virginia, with Northern Virginia wage levels typically set higher than those in Richmond or the Shenandoah Valley, which influences how employers structure sponsored positions.
What is the prevailing wage for sponsored customer service lead jobs in Virginia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.