Customer Service Lead Visa Sponsorship Jobs in Arizona
Arizona's customer service lead roles are concentrated in Phoenix and Scottsdale, where companies like American Express, JPMorgan Chase, and Starwood (Marriott) operate large service centers. The state's growing financial services, hospitality, and technology sectors create consistent demand for experienced customer service leads, and several major employers here have established records of H-1B and TN visa sponsorship.
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Customer Service Representative Lead
Job Description:
Job Overview
The CSR Lead will be responsible for the cleanliness and sanitation of the areas assigned and will provide some work direction to custodial staff.
Roles & Responsibilities
To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
- Perform janitorial duties
- Perform all duties listed on the daily schedule
- Provide work direction and assistance to custodians as directed by Custodial Supervisor
- Assist Custodial Supervisor in scheduling and training staff as needed
- Operate motorized cleaning equipment
- Track equipment inventory, maintenance, and repairs
- Schedule clean up and repairs as needed
- Maintain daily upkeep of assigned area
- Track and maintain supplies inventory
- Assist Custodial Supervisor in purchasing cleaning supplies and equipment
- Perform quality, service, and safety inspections
- Report incidents and hazardous conditions to supervisor
- Report employee personnel and customer issues to supervisor
- Monitor employees for proper use of personal protective equipment, and supplies
- Correct at risk behavior, then report to the supervisor immediately
- Provide recommendations for corrective action on areas that need improvement
Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Education and/ or Experience
High school diploma or GED required.
1 to 2 years related experience.
Certificates, Licenses, Registrations
CPR/AED/First Aid certification.
May be required to have a valid driver’s license.
Completed all safety and task training certification.
May be required to be forklift certified.
Knowledge, Skills, and Abilities
- Ability to read and interpret instructions, procedures, manuals, and other documents
- Strong verbal and written communication skills
- Knowledge of cleaning methods and equipment and willing to share with team
- Knowledge of the upkeep and care of the cleaning equipment
- Knowledge of cleaning compounds and chemicals, and their safe, efficient use
Supervisory Responsibilities
This position has no supervisory responsibilities.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Compensation and Shift:
Monday-Friday: 7:30am - 4:00pm
$18.00-$19.00 per hour
Additional Requirements
Must be Bilingual (Spanish)
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
Title:
Customer Service Representative Lead
Job Description:
Job Overview
The CSR Lead will be responsible for the cleanliness and sanitation of the areas assigned and will provide some work direction to custodial staff.
Roles & Responsibilities
To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
- Perform janitorial duties
- Perform all duties listed on the daily schedule
- Provide work direction and assistance to custodians as directed by Custodial Supervisor
- Assist Custodial Supervisor in scheduling and training staff as needed
- Operate motorized cleaning equipment
- Track equipment inventory, maintenance, and repairs
- Schedule clean up and repairs as needed
- Maintain daily upkeep of assigned area
- Track and maintain supplies inventory
- Assist Custodial Supervisor in purchasing cleaning supplies and equipment
- Perform quality, service, and safety inspections
- Report incidents and hazardous conditions to supervisor
- Report employee personnel and customer issues to supervisor
- Monitor employees for proper use of personal protective equipment, and supplies
- Correct at risk behavior, then report to the supervisor immediately
- Provide recommendations for corrective action on areas that need improvement
Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Education and/ or Experience
High school diploma or GED required.
1 to 2 years related experience.
Certificates, Licenses, Registrations
CPR/AED/First Aid certification.
May be required to have a valid driver’s license.
Completed all safety and task training certification.
May be required to be forklift certified.
Knowledge, Skills, and Abilities
- Ability to read and interpret instructions, procedures, manuals, and other documents
- Strong verbal and written communication skills
- Knowledge of cleaning methods and equipment and willing to share with team
- Knowledge of the upkeep and care of the cleaning equipment
- Knowledge of cleaning compounds and chemicals, and their safe, efficient use
Supervisory Responsibilities
This position has no supervisory responsibilities.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Compensation and Shift:
Monday-Friday: 7:30am - 4:00pm
$18.00-$19.00 per hour
Additional Requirements
Must be Bilingual (Spanish)
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
Customer Service Lead Job Roles in Arizona
See all 141+ Customer Service Lead Jobs in Arizona
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Search Customer Service Lead Jobs in ArizonaCustomer Service Lead Jobs in Arizona: Frequently Asked Questions
Which companies in Arizona sponsor visas for customer service leads?
Large employers with significant customer operations in Arizona are the most active sponsors for customer service lead roles. American Express, JPMorgan Chase, Synchrony Financial, and Conduent all operate contact center and service leadership hubs in the Phoenix metro area. These companies have filed H-1B petitions for customer-facing management roles and are generally more experienced with the sponsorship process than smaller employers.
Which visa types are most common for customer service lead roles in Arizona?
The H-1B is the most common visa for customer service lead positions in Arizona, provided the role qualifies as a specialty occupation requiring a bachelor's degree in a related field such as business, communications, or management. Canadian and Mexican nationals may qualify under the TN visa category under the NAFTA professional list. Eligibility depends heavily on how the employer defines the role and its educational requirements.
Which cities in Arizona have the most customer service lead sponsorship jobs?
Phoenix accounts for the majority of customer service lead sponsorship opportunities in Arizona, driven by its concentration of financial services firms, insurance companies, and technology employers. Scottsdale and Tempe also have a notable presence, particularly in fintech and hospitality management. Chandler and Gilbert are growing hubs where companies like Intel and PayPal have service and support operations that occasionally hire into lead-level roles.
How to find customer service lead visa sponsorship jobs in Arizona?
Migrate Mate is designed specifically for international candidates seeking visa sponsorship roles, including customer service lead positions in Arizona. The platform filters job listings to show employers with active sponsorship histories, saving you from applying to companies that are unlikely to support a visa. Searching Migrate Mate for Arizona customer service lead roles gives you a targeted starting point based on verified sponsorship data rather than employer self-reporting.
Are there any Arizona-specific considerations for customer service lead visa sponsorship?
Arizona's large retiree population and tourism economy create stable demand for customer service operations, which benefits candidates targeting lead roles. Because Arizona has no state income tax for some filing statuses and relatively lower cost of living than coastal cities, employers here sometimes offer competitive total compensation packages. For H-1B purposes, the prevailing wage determination for customer service lead roles in the Phoenix metropolitan statistical area is set by the Department of Labor and varies by experience level.
What is the prevailing wage for sponsored customer service lead jobs in Arizona?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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