Customer Service Lead Visa Sponsorship Jobs in Wisconsin
Customer service lead roles in Wisconsin draw hiring from employers like Fiserv, Kohler, American Family Insurance, and ManpowerGroup, with activity concentrated in Milwaukee, Madison, and Green Bay. Companies in financial services, manufacturing, and insurance seek experienced leads who can manage teams and drive client satisfaction, and some extend visa sponsorship for qualified international candidates.
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Get Access To All JobsLocation: Ascension Columbia St. Mary's Milwaukee on Lake
Shift Hours: Full Time - ED- 9:00am - 9:00pm, rotating weekend.
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Customer Service Representative – Team Lead, you’ll be the shift lead for our Customer Service team that help our patients check into the hospital. This position will oversee the day-to-day performance metrics for Patient Experience Specialists including assisting in the planning, organizing, directing, coordinating and controlling any and all activities and resources which directly or indirectly impact the timely and accurate processing of patients.
To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We’ll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
Here’s what you can expect when working in Patient Registration Lead role:
- Ensure that the team meets production standards, deadlines and work schedules by paying close attention to the departmental functions: high quality customer service, proper procedures, quality assurance, patient privacy, and confidentiality standards.
- Efficient and effective utilization of all available departmental resources, whether human, physical or technological. Assists with the selection, training, coaching, evaluation, counseling and development of patient account representative staff in order to meet production and quality standards.
- Responsible for creating and maintaining a positive, upbeat, people oriented departmental culture by maximizing team member moral and engagement.
- A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirement:
- High School Diploma or GED
- Excellent customer service experience
For this US-based position, the base pay range is $17.39 - $26.24 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent.
Location: Ascension Columbia St. Mary's Milwaukee on Lake
Shift Hours: Full Time - ED- 9:00am - 9:00pm, rotating weekend.
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Customer Service Representative – Team Lead, you’ll be the shift lead for our Customer Service team that help our patients check into the hospital. This position will oversee the day-to-day performance metrics for Patient Experience Specialists including assisting in the planning, organizing, directing, coordinating and controlling any and all activities and resources which directly or indirectly impact the timely and accurate processing of patients.
To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We’ll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
Here’s what you can expect when working in Patient Registration Lead role:
- Ensure that the team meets production standards, deadlines and work schedules by paying close attention to the departmental functions: high quality customer service, proper procedures, quality assurance, patient privacy, and confidentiality standards.
- Efficient and effective utilization of all available departmental resources, whether human, physical or technological. Assists with the selection, training, coaching, evaluation, counseling and development of patient account representative staff in order to meet production and quality standards.
- Responsible for creating and maintaining a positive, upbeat, people oriented departmental culture by maximizing team member moral and engagement.
- A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirement:
- High School Diploma or GED
- Excellent customer service experience
For this US-based position, the base pay range is $17.39 - $26.24 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent.
Customer Service Lead Job Roles in Wisconsin
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Search Customer Service Lead Jobs in WisconsinCustomer Service Lead Jobs in Wisconsin: Frequently Asked Questions
Which companies sponsor visas for customer service leads in Wisconsin?
Employers with documented H-1B sponsorship activity in Wisconsin include Fiserv in Milwaukee, Kohler Co. in Kohler, American Family Insurance in Madison, and Advocate Aurora Health. Larger corporations in financial services, healthcare, and manufacturing are more likely to sponsor because they have established HR and legal infrastructure to manage the petition process. Smaller regional employers sponsor far less frequently.
Which visa types are most common for customer service lead roles in Wisconsin?
The H-1B is the most common visa for customer service lead roles, but it requires the position to qualify as a specialty occupation, meaning it typically needs to involve duties requiring at least a bachelor's degree in a specific field, such as business, communications, or operations management. The L-1B is an option for intracompany transferees with specialized knowledge, and the TN visa covers Canadian and Mexican nationals in qualifying management or professional categories.
Which cities in Wisconsin have the most customer service lead sponsorship jobs?
Milwaukee is Wisconsin's primary hub for customer service lead sponsorship activity, driven by its concentration of financial services, insurance, and technology employers. Madison follows closely, with state government contractors, health systems, and software companies actively hiring. Green Bay and Appleton have smaller but active markets tied to manufacturing, logistics, and regional healthcare networks that occasionally sponsor experienced customer service professionals.
How to find customer service lead visa sponsorship jobs in Wisconsin?
Migrate Mate is the most direct way to find customer service lead roles in Wisconsin where employers are open to visa sponsorship. Filtering by state and role on Migrate Mate surfaces positions from companies with verified sponsorship history, saving time compared to manually screening general job listings. Focusing your search on Milwaukee and Madison will return the highest volume of relevant results for this role type.
What should international candidates know about customer service lead roles in Wisconsin?
Wisconsin's Department of Workforce Development publishes prevailing wage data that employers must reference when filing an H-1B Labor Condition Application, so the offered wage must meet the local standard for the occupation and region. Customer service lead roles in Milwaukee are benchmarked differently than the same title in smaller markets like Eau Claire or Wausau. Candidates with team management experience and documented performance metrics tend to present stronger sponsorship cases to Wisconsin employers.
What is the prevailing wage for sponsored customer service lead jobs in Wisconsin?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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