Customer Service Lead Visa Sponsorship Jobs in Michigan
Michigan's customer service lead roles span automotive giants like General Motors and Ford, healthcare networks, and growing tech firms across Detroit, Grand Rapids, and Ann Arbor. Employers in these sectors regularly hire internationally for leadership positions that require coordinating teams and improving customer experience operations at scale.
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Get Access To All JobsINTRODUCTION
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Deli department. Support the day-to-day functions of the Deli operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
BASIC QUALIFICATIONS
- Effective communication skills
- Knowledge of basic math
- Ability to handle stressful situations
PREFERRED QUALIFICATIONS
- High school education or equivalent preferred
- Management experience preferred
- Retail experience
- Deli experience
- Promote trust and respect among associates
- Communicate company, department, and job specific information to associates
- Collaborate with associates and promote teamwork to help achieve company and store goals
- Establish performance goals for department and empower associates to meet or exceed targets
- Train and develop associates on performance of their job and participate in the performance appraisal process
- Adhere to all local, state and federal laws, and company guidelines
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Slice deli meats and cheeses to customers' requests using proper deli equipment
- Offer product samples to help customers discover new items or products they inquire about
- Inform customers of deli specials
- Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
- Recommend deli items to customers to ensure they get the products they want and need
- Use all equipment in deli such as the fryer, rotisserie, heat lamps, and ovens according to company guidelines
- Prepare foods according to the food temperature logs and follow cooking instructions
- Inform and educate department associates about current, upcoming and special in-store promotions especially promotions that affect the Deli
- Stay current with present, future, seasonal and special ads
- Assist Food Service Manager in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
- Assist Food Service Manager in planning, organizing and supervising the inventory process
- Train department associates on inventory/stocking and Computer Assisted Ordering
- Adhere to all food safety regulations and guidelines
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
INTRODUCTION
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Deli department. Support the day-to-day functions of the Deli operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
BASIC QUALIFICATIONS
- Effective communication skills
- Knowledge of basic math
- Ability to handle stressful situations
PREFERRED QUALIFICATIONS
- High school education or equivalent preferred
- Management experience preferred
- Retail experience
- Deli experience
- Promote trust and respect among associates
- Communicate company, department, and job specific information to associates
- Collaborate with associates and promote teamwork to help achieve company and store goals
- Establish performance goals for department and empower associates to meet or exceed targets
- Train and develop associates on performance of their job and participate in the performance appraisal process
- Adhere to all local, state and federal laws, and company guidelines
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Slice deli meats and cheeses to customers' requests using proper deli equipment
- Offer product samples to help customers discover new items or products they inquire about
- Inform customers of deli specials
- Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
- Recommend deli items to customers to ensure they get the products they want and need
- Use all equipment in deli such as the fryer, rotisserie, heat lamps, and ovens according to company guidelines
- Prepare foods according to the food temperature logs and follow cooking instructions
- Inform and educate department associates about current, upcoming and special in-store promotions especially promotions that affect the Deli
- Stay current with present, future, seasonal and special ads
- Assist Food Service Manager in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
- Assist Food Service Manager in planning, organizing and supervising the inventory process
- Train department associates on inventory/stocking and Computer Assisted Ordering
- Adhere to all food safety regulations and guidelines
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Customer Service Lead Job Roles in Michigan
See all 238+ Customer Service Lead Jobs in Michigan
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Search Customer Service Lead Jobs in MichiganCustomer Service Lead Jobs in Michigan: Frequently Asked Questions
Which companies in Michigan sponsor visas for customer service leads?
Large Michigan employers with documented H-1B visa sponsorship histories include General Motors, Ford Motor Company, Stellantis, and major healthcare systems like Henry Ford Health and Beaumont Health. Auto suppliers such as Aptiv and BorgWarner also sponsor international workers. These organizations have established HR and immigration infrastructure, making them more likely to sponsor qualified customer service lead candidates than smaller regional firms.
Which visa types are most common for customer service lead roles in Michigan?
The H-1B is the most common work visa for customer service lead roles, though it requires demonstrating the position qualifies as a specialty occupation, typically by showing the role demands a relevant bachelor's degree or higher. Candidates already holding TN visa, L-1 visa, or O-1 visa status may transfer to a Michigan employer without entering the H-1B lottery. Some roles may also support EB-3 immigrant visa petitions through employer-sponsored PERM labor certification.
Which Michigan cities have the most customer service lead sponsorship jobs?
Detroit and its metro suburbs, including Dearborn, Troy, and Auburn Hills, concentrate the highest volume of customer service lead roles tied to the automotive and financial services industries. Grand Rapids is a secondary hub, driven by healthcare, manufacturing, and logistics employers. Ann Arbor sees demand through its tech and university-adjacent sector. These three metro areas account for the majority of employer-sponsored positions in this role category statewide.
How to find customer service lead visa sponsorship jobs in Michigan?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search for customer service lead positions in Michigan without wading through roles that don't offer sponsorship. The platform surfaces openings from employers with active sponsorship histories in Michigan, including automotive, healthcare, and tech companies. Setting up a targeted search on Migrate Mate for Michigan customer service lead roles is the most direct way to identify genuine sponsorship opportunities.
Are there state-specific considerations for customer service lead visa sponsorship in Michigan?
Michigan's heavy concentration in automotive and manufacturing means many customer service lead roles are tied to B2B client operations, warranty processing, or dealer network support, which can strengthen the specialty occupation argument for H-1B eligibility compared to general consumer-facing roles. Michigan employers must comply with Department of Labor prevailing wage requirements when filing a Labor Condition Application, and Detroit-area prevailing wages for supervisory roles reflect the region's mid-to-upper Midwest cost structure.
What is the prevailing wage for sponsored customer service lead jobs in Michigan?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.