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Senior Project Manager

The Role

UST is seeking a Senior Project Manager to lead delivery of data platform, machine learning, and cloud initiatives across our healthcare payer business. The role owns schedules, scope, risks, budgets, and stakeholder alignment for programs built on AWS, with Databricks as the primary data and ML platform and AWS AgentCore as the foundation for agentic AI systems. The work spans healthcare payer data domains, including claims, clinical, provider, and Medicare Advantage data. The ideal candidate moves between executive conversations and technical detail, challenges estimates, spots architectural dependencies early, and manages the regulatory and operational realities of sensitive member and provider data.

What You’ll Do

• Lead end-to-end delivery of multi-team programs spanning data ingestion, Databricks lakehouse build-outs, ML model development and deployment, and AWS cloud infrastructure.

• Build and maintain integrated project plans, roadmaps, milestone tracking, resource forecasts, and budget reporting for complex, multi-phase initiatives.

• Partner with solution architects, data engineers, ML engineers, and AgentCore/agentic systems developers to scope work, sequence dependencies, and define realistic delivery commitments.

• Identify, track, and mitigate risks and issues, including data quality gaps, claims or provider data access constraints, model validation timelines, and cloud security approvals.

• Facilitate Agile ceremonies or hybrid delivery governance as appropriate, and drive continuous improvement in team processes and delivery metrics.

• Translate technical status and tradeoffs into clear, actionable updates for executives, clinical and business stakeholders, and compliance partners.

• Ensure delivery adheres to HIPAA, data privacy, security, and enterprise governance requirements, including coordination with compliance, legal, and information security teams.

• Manage vendor and third-party relationships where applicable, including SOWs, deliverable acceptance, and performance tracking.

• Coach and develop project team members, and foster a culture of accountability, transparency, and quality.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What You Need

Required

• 8+ years of project or program management experience, with at least 4 years leading technical delivery on data, analytics, cloud, or AI initiatives.

• Proven track record managing programs in healthcare payer environments, with working familiarity with claims, clinical, provider, and/or Medicare Advantage data domains and their regulatory context.

• Solid technical background in cloud data platforms, with hands-on understanding of AWS services (e.g., S3, IAM, Glue, Lambda, EKS/ECS, networking and security fundamentals) and Databricks (Delta Lake, Unity Catalog, workflows, and ML lifecycle concepts).

• Working knowledge of machine learning delivery lifecycles, including data preparation, model development, validation, deployment, and monitoring, sufficient to ask the right questions and assess technical risk.

• Familiarity with generative AI and agentic system concepts; experience with AWS AgentCore or comparable agent frameworks is a strong plus.

• Demonstrated ability to manage budgets, forecasts, and vendor relationships across multi-million-dollar programs.

• Strong command of project management methodologies (Agile, Scrum, SAFe, and/or hybrid) and tools such as Jira, Azure DevOps, Smartsheet, or MS Project.

• Excellent written and verbal communication skills, with the ability to influence senior executives and technical teams alike.

• Understanding of HIPAA and data security requirements in a regulated enterprise environment.

Preferred

• PMP, PgMP, PMI-ACP, SAFe Agilist, or equivalent project/program management certification.

• AWS Certified Cloud Practitioner or Solutions Architect – Associate, or Databricks Certified Data Engineer Associate or Machine Learning Associate.

• Experience with Medicare Advantage risk adjustment, HEDIS/Stars reporting, or CMS compliance programs.

• Prior experience delivering AI/ML programs in a regulated industry such as healthcare, insurance, or financial services.

Location & Compensation

Role Location: Chicago, IL/ Alpharetta, GA

Compensation Range: $88,000 - $132,000

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

As part of our recruitment process, UST may use AI or automated tools to support activities such as application screening, scheduling, or interview assistance. All hiring decisions are made by our recruitment team. Where applicable law requires it, further notice will be provided separately.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

Skills

Project Management, Stakeholder Management, Risk Management, Claims Management, Product Management, Medicare Advantage, Scrum, AWS, Jira, HIPAA, Machine Learning

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.