Guest Service Supervisor Visa Sponsorship Jobs in Kentucky
Kentucky's guest service supervisor roles span casino resorts like those in the Cincinnati metro fringe, major hotel brands in Louisville and Lexington, and attractions tied to bourbon country tourism. Employers at properties operated by Marriott, Hilton, and Hyatt affiliates have sponsored foreign nationals for these supervisory hospitality positions.
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Job Type:
Regular
Scheduled Hours:
0
Why You’ll Love Working with St. Elizabeth Healthcare
At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.
Benefits That Support You
We invest in you — personally and professionally.
Enjoy:
- Competitive pay and comprehensive health coverage within the first 30 days.
- Generous paid time off and flexible work schedules
- Retirement savings with employer match
- Tuition reimbursement and professional development opportunities
- Wellness, mental health, and recognition programs
- Career advancement through mentorship and internal mobility
Job Summary:
This position provides guests entering a St. Elizabeth facility with an excellent guest/patient experience with courteous, prompt and personal assistance with the location of and directions to patient rooms and/or other services. Provides wheelchair assistance as needed. Trains new Information Desk volunteers and provides periodic review of and additional training to continuing Information Desk volunteers.
Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.
Job Description:
- Makes eye contact with and promptly greets guests entering St. Elizabeth, offering assistance for the purpose of providing a welcoming environment.
- Provides guests requesting assistance with prompt and accurate information in a professional and private manner insuring all privacy and HIPAA guidelines are maintained. Delivers concise directions referencing existing signage to assist guests in orienting to the facility. Personally escorts guests to appropriate hall or elevator as necessary.
- Provides other assistance as needed such as but not limited to: answering the phone; providing wheelchair assistance; receiving and documenting donations; selling the Sunday newspaper; working with florists; maintains a clean and orderly workspace; assists in maintaining a safe and orderly lobby area; etc.
- Trains new Information Desk volunteers using standard practice process as assigned. Provides annual/periodic reviews for ongoing Information Desk Volunteers, providing positive and corrective coaching outside of training. Continually providing feedback to Volunteer Services team.
- Routinely reviews the desk manuals, updating inaccuracies and communicating with office team members regarding updates.
- Performs other functions as needed and/or delegated by the Lead Volunteer Coordinator to assist in the effective and efficient operation of the Volunteer Services/PrimeWise Department.
Education, Credentials, Licenses:
- HS or GED degree
Specialized Knowledge:
- Strong interpersonal communication skills/ customer service
- Problem solving skills
- Basic computer skills (Word)
Kind and Length of Experience:
- Demonstrated ability to work independently and problem solve
- 1 or more years customer service experience
- One or more experiences of providing training assistance
FLSA Status:
Non-Exempt
Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.
Engage with us for your next career opportunity. Right Here.
Job Type:
Regular
Scheduled Hours:
0
Why You’ll Love Working with St. Elizabeth Healthcare
At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.
Benefits That Support You
We invest in you — personally and professionally.
Enjoy:
- Competitive pay and comprehensive health coverage within the first 30 days.
- Generous paid time off and flexible work schedules
- Retirement savings with employer match
- Tuition reimbursement and professional development opportunities
- Wellness, mental health, and recognition programs
- Career advancement through mentorship and internal mobility
Job Summary:
This position provides guests entering a St. Elizabeth facility with an excellent guest/patient experience with courteous, prompt and personal assistance with the location of and directions to patient rooms and/or other services. Provides wheelchair assistance as needed. Trains new Information Desk volunteers and provides periodic review of and additional training to continuing Information Desk volunteers.
Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.
Job Description:
- Makes eye contact with and promptly greets guests entering St. Elizabeth, offering assistance for the purpose of providing a welcoming environment.
- Provides guests requesting assistance with prompt and accurate information in a professional and private manner insuring all privacy and HIPAA guidelines are maintained. Delivers concise directions referencing existing signage to assist guests in orienting to the facility. Personally escorts guests to appropriate hall or elevator as necessary.
- Provides other assistance as needed such as but not limited to: answering the phone; providing wheelchair assistance; receiving and documenting donations; selling the Sunday newspaper; working with florists; maintains a clean and orderly workspace; assists in maintaining a safe and orderly lobby area; etc.
- Trains new Information Desk volunteers using standard practice process as assigned. Provides annual/periodic reviews for ongoing Information Desk Volunteers, providing positive and corrective coaching outside of training. Continually providing feedback to Volunteer Services team.
- Routinely reviews the desk manuals, updating inaccuracies and communicating with office team members regarding updates.
- Performs other functions as needed and/or delegated by the Lead Volunteer Coordinator to assist in the effective and efficient operation of the Volunteer Services/PrimeWise Department.
Education, Credentials, Licenses:
- HS or GED degree
Specialized Knowledge:
- Strong interpersonal communication skills/ customer service
- Problem solving skills
- Basic computer skills (Word)
Kind and Length of Experience:
- Demonstrated ability to work independently and problem solve
- 1 or more years customer service experience
- One or more experiences of providing training assistance
FLSA Status:
Non-Exempt
Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.
Guest Service Supervisor Job Roles in Kentucky
See all Guest Service Supervisor Jobs in Kentucky
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Search Guest Service Supervisor Jobs in KentuckyGuest Service Supervisor Jobs in Kentucky: Frequently Asked Questions
Which companies sponsor visas for guest service supervisors in Kentucky?
Large hotel brands with Kentucky properties have the strongest sponsorship track records for guest service supervisor roles. Operators affiliated with Marriott, Hilton, and Hyatt in Louisville and Lexington account for most documented sponsorships. Larger resort and conference center properties are more likely to sponsor than independent or smaller boutique hotels, which typically lack dedicated HR infrastructure to manage the visa process.
Which visa types are most common for guest service supervisor roles in Kentucky?
The H-1B visa is the most commonly used visa for guest service supervisors, but it requires demonstrating the role qualifies as a specialty occupation, which can be a challenge for hospitality positions. The O-1 visa applies only to individuals with extraordinary ability. Some candidates from Canada or Mexico qualify under the TN visa for certain management classifications. Each pathway depends heavily on how the employer defines and documents the role.
Which cities in Kentucky have the most guest service supervisor sponsorship jobs?
Louisville concentrates the most guest service supervisor opportunities in Kentucky, driven by its convention center, bourbon tourism corridor, and presence of full-service hotel brands along the downtown waterfront. Lexington is a secondary market with demand tied to horse industry events and the University of Kentucky conference trade. Smaller markets like Bowling Green and Covington see occasional openings tied to regional tourism.
How to find guest service supervisor visa sponsorship jobs in Kentucky?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search for guest service supervisor roles in Kentucky without manually screening out employers who don't sponsor. The platform surfaces positions at hotels, resorts, and hospitality groups across Louisville, Lexington, and other Kentucky markets where sponsorship has been offered for supervisory hospitality roles.
Are there any state-specific considerations for guest service supervisor sponsorship in Kentucky?
Kentucky's hospitality sector is heavily tied to bourbon tourism and equestrian events, which creates seasonal demand patterns that can affect when sponsorship positions open. Employers filing H-1B petitions must pay the Department of Labor prevailing wage for the specific Louisville or Lexington metro area, not a national average. University of Kentucky and University of Louisville hospitality programs can create pipeline relationships, but those primarily benefit students already authorized to work.
What is the prevailing wage for sponsored guest service supervisor jobs in Kentucky?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.