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SUMMARY

This position supports the Ryder Continuous Improvement culture across the Business Unit/Vertical by actively promoting and facilitating the use of continuous improvement methods to support new and existing operations. The Manager will manage the CI resources across multiple operations to influence, drive, and manage change through data driven CI, Engineering, and Automation efforts to deliver higher levels of performance in safety, quality, delivery, cost and growth. Effectively leverage data analytics, engineering methodologies, and all Ryder lean tools to enable root cause identification and elimination. This high influence position will interface with employees at all levels and functions across the business. This position reports to the CI Director or Sr. CI Manager and is closely aligned with a Director of Operations.

ESSENTIAL FUNCTIONS

• Supervise a team of continuous improvement engineering and quality professionals. Lead employment decisions (hire, promote, coach, development) and manage performance. Manages multiple and complex Supply Chain projects. Regularly interacts with Senior Management and/or customer(s).
• Lead the development and execution of strategy, scorecarding and key performance indicator action plans. Work with Operational leadership to conduct assessments of critical site and business needs. Ensure the development of a thorough, effective and timely continuous improvement plan to address the top business needs at Ryder sites. Ensure process improvement activities are driven to achieve dramatic improvement in key business metrics. Provide regular reports of data and actions to measure progress against performance and business objectives.
• Provide training, coaching, and mentoring: must be able to translate all Ryder Business System concepts to local situations and help individuals, teams, and managers develop understanding and application of tools for sustainable business improvements. Coach business owners to use Engineering, Data Analysis and Lean methods to achieve operational excellence. Support start-ups, retrofits and expansions including pricing inputs, go-live and steady state certifications.
• Develop advanced competency in a wide range of engineering methods, data analysis, Lean tools, and quality standards and coach employees in their use. Ensures methodologies/tools such as product slotting, labor standards (time studies), layouts, optimization of flow, data profiling and analysis, automation, data analytics, and resource modeling are utilized to improve distribution and/or transportation operations.
• Effective facilitation and execution of Value Stream Maps & Kaizen Events through all stages (A3 charter creation, pre-work identification and completion, delivery of results, regular follow up and follow through on sustainment). Independently identifies process gaps and recommends and leads CI Team to implement process improvement. Manage, track, and report the progress and value of the transformational activities and projects across customer accounts. Direct the assessment, development, implementation, and continuous improvement activities related to the implementation of lean processes across accounts.

ADDITIONAL RESPONSIBILITIES

• Manage the design, implementation, monitoring and maintenance of the QMS based on established company and/or industry standards.
• Implement and monitor a standardized corrective action system.
• Support regulatory compliance and certification requirements.
• Oversee all functions related to Quality Assurance for a start-up or expansion.
• Oversee internal auditing to ensure regulatory compliance and certification.
• Performs other duties as assigned.

SKILLS AND ABILITIES

• Effective interpersonal skills
• Strong verbal and written communication skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Builds, manages and develops effective teams
• System and change implementation skills
• Ability to manage multiple cross-functional and complex CI projects from beginning to sustained results
• Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint & Visio expert required
• Data visualization (PowerBI, Tableau) and database programming (SQL, DAX, etc.) intermediate preferred
• Expertise in developing and managing: Leader Standard Work, Visual Management Systems and Management Accountability Systems, Plan-Do-Check-Act (PDCA), Value Stream Mapping, Kaizen, 5S/Workplace Organization advanced required
• Understanding and experience in core engineering and data analysis functions (slotting, utilization, labor planning, layouts, metrics, etc.) expert required
• Warehouse design tools such as CAD (e.g. AutoCAD); slotting (e.g. Slot3D), Predetermined Motion and Time Systems and methods (e.g. MOST); Warehouse Management Systems (e.g. Manhattan Scale), and Labor Mgt. Systems expert preferred
• Knowledge of Warehouse Management operations, data analytics, Industrial Engineering, warehouse types (ambient, temp control, warehouse layout/design and Lean methods)
• Knowledge of material handling solutions and automation types such as: powered industrial truck (PIT) applications; racking and other storage solution designs, packaging equipment; conveyor and sortation equipment; and other automation solutions (e.g. AS/RS) expert preferred
• Knowledge of Dedicated Services and Managed Transportation Networks
• Knowledge of all available equipment types such as; dry van, temperature control, flat bed, other specialized equipment
• Transportation Design Tools ie; JDA, Appian, Network Design Tools ie; Llamasoft, Transportation Management Systems ie; JDA, OTM, Mapping Software ie; Tableau expert preferred
• Knowledge working with HRM systems (e.g. Workday) and associated HR processes
• Knowledge on team member hiring/on-boarding
• Knowledge of goal setting and performance management/resolution intermediate preferred

QUALIFICATIONS

• Bachelor's degree required Engineering, Business, or Supply Chain Management
• Bachelor's degree preferred Industrial Engineering or Supply Chain Management
• Master's degree preferred Engineering, Business, or Supply Chain Management
• Nine (9) years or more in the Distribution, Warehousing and/or Manufacturing, Transportation, Supply Chain Logistics industry required
• Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint & Visio expert required
• Data visualization (PowerBI, Tableau) and database programming (SQL, DAX, etc.) intermediate preferred
• Expertise in developing and managing: Leader Standard Work, Visual Management Systems and Management Accountability Systems, Plan-Do-Check-Act (PDCA), Value Stream Mapping, Kaizen, 5S/Workplace Organization advanced required
• Understanding and experience in core engineering and data analysis functions (slotting, utilization, labor planning, layouts, metrics, etc.) expert required
• Warehouse design tools such as CAD (e.g. AutoCAD); slotting (e.g. Slot3D), Predetermined Motion and Time Systems and methods (e.g. MOST); Warehouse Management Systems (e.g. Manhattan Scale), and Labor Mgt. Systems expert preferred
• Knowledge of Warehouse Management operations, data analytics, Industrial Engineering, warehouse types (ambient, temp control, warehouse layout/design and Lean methods). Knowledge of material handling solutions and automation types such as: powered industrial truck (PIT) applications; racking and other storage solution designs, packaging equipment; conveyor and sortation equipment; and other automation solutions (e.g. AS/RS) expert preferred
• Knowledge of Dedicated Services and Managed Transportation Networks. Knowledge of all available equipment types such as; dry van, temperature control, flat bed, other specialized equipment. Transportation Design Tools ie; JDA, Appian, Network Design Tools ie; Llamasoft, Transportation Management Systems ie; JDA, OTM, Mapping Software ie; Tableau expert preferred
• Knowledge working with HRM systems (e.g. Workday) and associated HR processes. Knowledge on team member hiring/on-boarding. Knowledge of goal setting and performance management/resolution intermediate preferred
• Lean Six Sigma, required
• Other cPMP, ISO/QMS, preferred
• American Production Inventory Control Society (APICS) and/or Supply Chain Logistics Certification, preferred

TRAVEL:

DOT Regulated: None

JOB CATEGORY: Continuous Improvement

OUR CULTURE & COMMITMENT:

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

COMPENSATION INFORMATION:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

PAY TYPE:

Salaried

Minimum Pay Range:

125000

Maximum Pay Range:

135000

BENEFITS INFORMATION:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

For more information about benefits, click here to download the comprehensive benefits summary.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

IMPORTANT NOTE:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com.

CURRENT EMPLOYEES:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.