Technical Customer Support Visa Sponsorship Jobs in Louisiana
Louisiana's technical customer support jobs span industries from energy and petrochemicals along the Gulf Coast to healthcare IT in New Orleans and Baton Rouge. Employers like Entergy, Turner Industries, and growing tech firms in the Baton Rouge innovation corridor have sponsored international workers for support roles requiring specialized product or systems knowledge.
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Get Access To All JobsBy joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Claims Representative - Liability | GL | Jurisdiction: LA | Licensing: LA
Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?
- Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world’s most respected organizations.
- Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
ARE YOU AN IDEAL CANDIDATE? We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
WORK LOCATIONS: Hybrid work schedule if within 25 miles of the Baton Rouge, LA office, if outside of this radius remote work location will be explored.
PRIMARY PURPOSE OF THE ROLE: To process low level general liability claims to determine benefits due; to ensure ongoing adjudication of claims within company standards and industry best practices; and to identify subrogation of claims and negotiate settlements with general supervision.
ESSENTIAL RESPONSIBILITIES MAY INCLUDE
- Processes low level general liability claims by gathering information to determine liability exposure; assigns reserve values to claims, making claims payments as necessary, and settling claims up to designated authority level.
- Develops and coordinates low level general liability claims' action plans to resolution, return-to-work efforts, and approves claim payments.
- Approves and processes assigned claims, determines benefits due, and administers action plan pursuant to the claim or client contract.
- Administers subrogation of claims and negotiates settlements.
- Communicates claim action with claimant and client.
- Ensures claim files are properly documented and claims coding is correct.
- May process low-level lifetime medical and/or defined period medical claims which include state and physician filings and decisions on appropriate treatments recommended by utilization review.
- Maintains professional client relationships.
- Performs other duties as assigned, Supports the organization's quality program(s), Travels as required.
QUALIFICATIONS
Education & Licensing: High School Diploma or GED required. Bachelor's degree from an accredited college or university preferred. Professional certification as applicable to line of business preferred.
Experience: 2 years of claims management experience or equivalent combination of education and experience required.
Licensing / Jurisdiction Knowledge: LA
TAKING CARE OF YOU
- Flexible work schedule.
- Referral incentive program.
- Career development and promotional growth opportunities.
- A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
WORK ENVIRONMENT REQUIREMENTS INCLUDE
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
Physical: Computer keyboarding, travel as required.
Auditory/Visual: Hearing, vision and talking.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Claims Representative - Liability | GL | Jurisdiction: LA | Licensing: LA
Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?
- Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world’s most respected organizations.
- Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
ARE YOU AN IDEAL CANDIDATE? We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
WORK LOCATIONS: Hybrid work schedule if within 25 miles of the Baton Rouge, LA office, if outside of this radius remote work location will be explored.
PRIMARY PURPOSE OF THE ROLE: To process low level general liability claims to determine benefits due; to ensure ongoing adjudication of claims within company standards and industry best practices; and to identify subrogation of claims and negotiate settlements with general supervision.
ESSENTIAL RESPONSIBILITIES MAY INCLUDE
- Processes low level general liability claims by gathering information to determine liability exposure; assigns reserve values to claims, making claims payments as necessary, and settling claims up to designated authority level.
- Develops and coordinates low level general liability claims' action plans to resolution, return-to-work efforts, and approves claim payments.
- Approves and processes assigned claims, determines benefits due, and administers action plan pursuant to the claim or client contract.
- Administers subrogation of claims and negotiates settlements.
- Communicates claim action with claimant and client.
- Ensures claim files are properly documented and claims coding is correct.
- May process low-level lifetime medical and/or defined period medical claims which include state and physician filings and decisions on appropriate treatments recommended by utilization review.
- Maintains professional client relationships.
- Performs other duties as assigned, Supports the organization's quality program(s), Travels as required.
QUALIFICATIONS
Education & Licensing: High School Diploma or GED required. Bachelor's degree from an accredited college or university preferred. Professional certification as applicable to line of business preferred.
Experience: 2 years of claims management experience or equivalent combination of education and experience required.
Licensing / Jurisdiction Knowledge: LA
TAKING CARE OF YOU
- Flexible work schedule.
- Referral incentive program.
- Career development and promotional growth opportunities.
- A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
WORK ENVIRONMENT REQUIREMENTS INCLUDE
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
Physical: Computer keyboarding, travel as required.
Auditory/Visual: Hearing, vision and talking.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Technical Customer Support Job Roles in Louisiana
See all 78+ Technical Customer Support Jobs in Louisiana
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Search Technical Customer Support Jobs in LouisianaTechnical Customer Support Jobs in Louisiana: Frequently Asked Questions
Which companies in Louisiana sponsor visas for technical customer support roles?
Employers with established visa sponsorship history in Louisiana for technical support roles include Entergy, CGI Group, and healthcare technology organizations based in New Orleans and Baton Rouge. Enterprise software vendors and managed IT services firms operating in Louisiana's energy sector also sponsor international workers, particularly for roles requiring expertise in industrial software platforms, ERP systems, or network infrastructure.
Which visa types are most common for technical customer support jobs in Louisiana?
The H-1B visa is the most common visa category for technical customer support roles in Louisiana when the position requires a specialized degree, such as computer science, information systems, or engineering. Employers must demonstrate the role qualifies as a specialty occupation. The TN visa is available to Canadian and Mexican nationals in qualifying technical categories, and the L-1B can apply for intracompany transfers with specialized knowledge.
Which cities in Louisiana have the most technical customer support sponsorship jobs?
Baton Rouge and New Orleans account for the majority of technical customer support sponsorship opportunities in Louisiana. Baton Rouge hosts energy sector headquarters, state government IT contracts, and a growing startup ecosystem tied to LSU. New Orleans has seen expansion in healthcare IT, fintech, and digital media, all of which employ technical support specialists. Shreveport has a smaller but active market tied to healthcare and logistics technology.
How to find technical customer support visa sponsorship jobs in Louisiana?
Migrate Mate is built specifically for international job seekers and filters technical customer support roles in Louisiana by visa sponsorship history, so you are not sorting through listings from employers who do not sponsor. Searching by role and state on Migrate Mate surfaces companies in Baton Rouge, New Orleans, and Shreveport that have previously filed H-1B or other work visa petitions for technical support positions, giving you a practical starting point.
Are there state-specific factors that affect visa sponsorship for technical customer support roles in Louisiana?
Louisiana's economy is heavily weighted toward energy, petrochemicals, and healthcare, so technical customer support roles with domain knowledge in industrial software, SCADA systems, or electronic health records tend to attract more sponsorship interest from local employers. LSU and Tulane produce candidates in computer science and engineering, creating some university-to-employer pipelines. Prevailing wage requirements still apply statewide, and employers must meet Department of Labor standards regardless of the local cost of living.
What is the prevailing wage for sponsored technical customer support jobs in Louisiana?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.