Technical Customer Support Visa Sponsorship Jobs in Oklahoma
Oklahoma's technical customer support sector is anchored by energy companies like Devon Energy and ONEOK, aerospace firms including Spirit AeroSystems, and a growing technology corridor in Oklahoma City and Tulsa. Employers in these industries regularly hire internationally, and several have established visa sponsorship programs for qualified technical support professionals.
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Get Access To All JobsJOB SUMMARY:
Responsible for providing technical and customer service support for pharmacy benefits, processing prior authorizations according to CMS and State regulations, and resolving pharmacy related complaints.
KEY RESPONSIBILITIES:
- Telephone support for pharmacies and members related to pharmacy benefits for the HMO product.
- Provides resolution for various types of phone calls including, but not limited to referral, authorization, and step therapy protocols between physicians, pharmacies and members for the HMO product.
- Resolve claims adjudication issues related to pharmacy.
- Responsible for processing prior authorizations for medications.
- Work may require overtime to meet deadlines. Work may also involve dealing with members who are disgruntled or upset.
- Performs other job-related duties as assigned.
QUALIFICATIONS:
- Basic punctuation and grammar skills
- Ability to function under pressure.
- Proficient in Microsoft applications.
- Ability to work independently and apply good judgment.
- Ability to maintain and preserve information of highly confidential nature.
- Possess strong oral and written communication skills.
- Capable of project management from beginning to completion.
- Successful completion of Health Care Sanctions background check.
EDUCATION/EXPERIENCE:
- High school diploma or equivalent.
- Two years’ experience in managed care pharmacy benefits, pharmacy tech or related discipline.
- Basic understanding of Health Plan Industry.
- One year customer service experience required.
- Previous customer service experience in a Medicare Advantage plan preferred.
CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
JOB SUMMARY:
Responsible for providing technical and customer service support for pharmacy benefits, processing prior authorizations according to CMS and State regulations, and resolving pharmacy related complaints.
KEY RESPONSIBILITIES:
- Telephone support for pharmacies and members related to pharmacy benefits for the HMO product.
- Provides resolution for various types of phone calls including, but not limited to referral, authorization, and step therapy protocols between physicians, pharmacies and members for the HMO product.
- Resolve claims adjudication issues related to pharmacy.
- Responsible for processing prior authorizations for medications.
- Work may require overtime to meet deadlines. Work may also involve dealing with members who are disgruntled or upset.
- Performs other job-related duties as assigned.
QUALIFICATIONS:
- Basic punctuation and grammar skills
- Ability to function under pressure.
- Proficient in Microsoft applications.
- Ability to work independently and apply good judgment.
- Ability to maintain and preserve information of highly confidential nature.
- Possess strong oral and written communication skills.
- Capable of project management from beginning to completion.
- Successful completion of Health Care Sanctions background check.
EDUCATION/EXPERIENCE:
- High school diploma or equivalent.
- Two years’ experience in managed care pharmacy benefits, pharmacy tech or related discipline.
- Basic understanding of Health Plan Industry.
- One year customer service experience required.
- Previous customer service experience in a Medicare Advantage plan preferred.
CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
Technical Customer Support Job Roles in Oklahoma
See all 74+ Technical Customer Support Jobs in Oklahoma
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Search Technical Customer Support Jobs in OklahomaTechnical Customer Support Jobs in Oklahoma: Frequently Asked Questions
Which companies sponsor visas for technical customer support roles in Oklahoma?
In Oklahoma, employers with documented histories of sponsoring work visas for technical roles include Devon Energy, ONEOK, Paycom, Spirit AeroSystems, and FlightSafety International. Paycom, headquartered in Oklahoma City, is one of the state's most active technology employers and has filed H-1B visa petitions for technical support positions. Energy and aerospace firms also sponsor for roles tied to proprietary software and operational systems.
Which visa types are most common for technical customer support roles in Oklahoma?
The H-1B is the most common visa for technical customer support roles in Oklahoma, particularly when the position requires a bachelor's degree in computer science, information technology, or a closely related field. The L-1B is relevant for intracompany transfers with specialized knowledge of employer-specific systems. Canadian and Mexican nationals may qualify for TN visa status under the 'Computer Systems Analyst' category if the role aligns with that classification.
Which cities in Oklahoma have the most technical customer support sponsorship jobs?
Oklahoma City accounts for the majority of technical customer support sponsorship activity in the state, driven by Paycom's headquarters and a concentration of energy sector technology operations. Tulsa is the second most active market, with aerospace companies like Spirit AeroSystems and industrial technology employers sponsoring roles. Stillwater and Norman have smaller but notable activity connected to Oklahoma State University and University of Oklahoma research partnerships.
How to find technical customer support visa sponsorship jobs in Oklahoma?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it possible to search for technical customer support roles in Oklahoma without sifting through positions that don't offer sponsorship. You can narrow results by state and role type to find openings at Oklahoma employers like Paycom or energy sector companies. Migrate Mate is designed for international job seekers who need confirmed sponsorship, not just roles that might consider it.
Are there any Oklahoma-specific considerations for technical customer support visa sponsorship?
Oklahoma's prevailing wage requirements for H-1B technical customer support roles are generally lower than coastal markets, which can make sponsorship more accessible for smaller Oklahoma employers who might not engage in the process otherwise. The University of Oklahoma and Oklahoma State University produce graduates on OPT who often transition into sponsored roles through local employers. Oklahoma's energy and aerospace sectors create demand for technical support professionals with specialized system knowledge, which strengthens specialty occupation arguments for visa petitions.
What is the prevailing wage for sponsored technical customer support jobs in Oklahoma?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.