Technical Customer Support Visa Sponsorship Jobs in Oklahoma
Oklahoma's technical customer support sector is anchored by energy companies like Devon Energy and ONEOK, aerospace firms including Spirit AeroSystems, and a growing technology corridor in Oklahoma City and Tulsa. Employers in these industries regularly hire internationally, and several have established visa sponsorship programs for qualified technical support professionals.
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Get Access To All JobsJob Title: Technical Customer Service Representative
Location: Navico Group - Tulsa, OK or Remote with ability to travel to Tulsa for training
Duration: 90-180 Days
Opportunity: SkillBridge
Contact: Steve Zurawski (SkillBridge Program Manager) – Steve.Zurawski@brunswick.com
Must be active Military to participate in the SkillBridge Program
Are you ready for what’s next?
Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.
Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality:
Position Overview:
Navico Group, a division of Brunswick Corporation, is seeking a Technical Support Representative to join our team of professionals supporting Lowrance and/or Simrad products. As a Technical Support Associate, you’ll be focused on delivering exceptional customer experiences through technical troubleshooting, product support, and warranty services. You will be the voice that interacts with our Fishing & Recreational Marine Customers to assist in unlocking the Ultimate Fishing System in some of the most premium boating experiences.
Tech Associates are more than receptionists – you will be a key contributor to ensuring timely and accurate support for our customers while providing a critical feedback point to drive change within our product lines.
If you are a passionate user, a collaborative problem-solver, and ready to make waves in a global organization through your experiences – this is your moment.
At Brunswick, we have passion for our work and a distinct ability to deliver.
Essential Functions
- Drive positive consumer experience through technical support call center
- Answer product questions including features, benefits, installation, appropriate sizing of products, interaction with other products within the applications, etc.
- Execute call center documentation and processing
- Resolve customer questions, provide remote troubleshooting, responding to emails & voicemails
- Assist in Development of FAQs and troubleshooting guides
- Review product training presentations
- Organize and document proven processes and procedures
- Assist in reviewing manuals, technical bulletins, and technical marketing artwork to ensure positive customer experience and accuracy
- Troubleshoot and diagnose using schematics, wiring diagrams, and assorted tools
- Ensure timely processing and electronic capture of consumer & case information into Navico Group systems
- Assist consumers through product replacement or repair programs
Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way.
- 2+ years of experience in electronics, marine installations, or technical support/repair
- Prior experience in consumer technical support highly recommended
- Strong troubleshooting, communication, and documentation skills
- Experience in receiving, warehouse, and/or inventory control distribution
- Practical knowledge of AC/DC Electrical architecture, marine electrical systems, or RV electrical systems
-
Familiarity with Microsoft Office Suite
-
ABYC
- NMEA 2000 Installer
- MEI Basics Certification
- FCC: GMDSS DM
Working Conditions:
- Office Setting – Primarily Seated or Standing
- Travel Less than 10% of time
Why Brunswick:
Whatever tomorrow brings, we’ll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer valuable benefits including a competitive 401(k) plan with company match, health benefits, paid time off, a robust Wellness Program, and much more. In addition, we’re proud of being recognized for making a splash with numerous awards!
About Navico Group:
Navico Group is a stand-alone division of Brunswick, the world’s largest recreational marine business.
Navico Group is the global leader in technology, systems and solutions for a variety of industries, from Marine & RV to Specialty Vehicles and beyond. Our broad portfolio consists of the industry's leading brands in Power Systems, Digital Systems, Fishing Systems, and Performance Components including Ancor, Attwood, B&G, BEP, Blue Sea Systems, C-MAP, CZone, Garelick, Lenco, Lowrance, Marinco, MotorGuide, Mastervolt, ProMariner, RELiON, Simrad and Whale.
Our team is committed and driven, every day, to be the most trusted supply partner to the marine and mobile industries...and beyond.
Pay: $20.00 - $25.00 per hour
Work Location: Hybrid remote in Tulsa, OK 74146
Job Title: Technical Customer Service Representative
Location: Navico Group - Tulsa, OK or Remote with ability to travel to Tulsa for training
Duration: 90-180 Days
Opportunity: SkillBridge
Contact: Steve Zurawski (SkillBridge Program Manager) – Steve.Zurawski@brunswick.com
Must be active Military to participate in the SkillBridge Program
Are you ready for what’s next?
Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.
Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality:
Position Overview:
Navico Group, a division of Brunswick Corporation, is seeking a Technical Support Representative to join our team of professionals supporting Lowrance and/or Simrad products. As a Technical Support Associate, you’ll be focused on delivering exceptional customer experiences through technical troubleshooting, product support, and warranty services. You will be the voice that interacts with our Fishing & Recreational Marine Customers to assist in unlocking the Ultimate Fishing System in some of the most premium boating experiences.
Tech Associates are more than receptionists – you will be a key contributor to ensuring timely and accurate support for our customers while providing a critical feedback point to drive change within our product lines.
If you are a passionate user, a collaborative problem-solver, and ready to make waves in a global organization through your experiences – this is your moment.
At Brunswick, we have passion for our work and a distinct ability to deliver.
Essential Functions
- Drive positive consumer experience through technical support call center
- Answer product questions including features, benefits, installation, appropriate sizing of products, interaction with other products within the applications, etc.
- Execute call center documentation and processing
- Resolve customer questions, provide remote troubleshooting, responding to emails & voicemails
- Assist in Development of FAQs and troubleshooting guides
- Review product training presentations
- Organize and document proven processes and procedures
- Assist in reviewing manuals, technical bulletins, and technical marketing artwork to ensure positive customer experience and accuracy
- Troubleshoot and diagnose using schematics, wiring diagrams, and assorted tools
- Ensure timely processing and electronic capture of consumer & case information into Navico Group systems
- Assist consumers through product replacement or repair programs
Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way.
- 2+ years of experience in electronics, marine installations, or technical support/repair
- Prior experience in consumer technical support highly recommended
- Strong troubleshooting, communication, and documentation skills
- Experience in receiving, warehouse, and/or inventory control distribution
- Practical knowledge of AC/DC Electrical architecture, marine electrical systems, or RV electrical systems
-
Familiarity with Microsoft Office Suite
-
ABYC
- NMEA 2000 Installer
- MEI Basics Certification
- FCC: GMDSS DM
Working Conditions:
- Office Setting – Primarily Seated or Standing
- Travel Less than 10% of time
Why Brunswick:
Whatever tomorrow brings, we’ll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer valuable benefits including a competitive 401(k) plan with company match, health benefits, paid time off, a robust Wellness Program, and much more. In addition, we’re proud of being recognized for making a splash with numerous awards!
About Navico Group:
Navico Group is a stand-alone division of Brunswick, the world’s largest recreational marine business.
Navico Group is the global leader in technology, systems and solutions for a variety of industries, from Marine & RV to Specialty Vehicles and beyond. Our broad portfolio consists of the industry's leading brands in Power Systems, Digital Systems, Fishing Systems, and Performance Components including Ancor, Attwood, B&G, BEP, Blue Sea Systems, C-MAP, CZone, Garelick, Lenco, Lowrance, Marinco, MotorGuide, Mastervolt, ProMariner, RELiON, Simrad and Whale.
Our team is committed and driven, every day, to be the most trusted supply partner to the marine and mobile industries...and beyond.
Pay: $20.00 - $25.00 per hour
Work Location: Hybrid remote in Tulsa, OK 74146
Technical Customer Support Job Roles in Oklahoma
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Search Technical Customer Support Jobs in OklahomaTechnical Customer Support Jobs in Oklahoma: Frequently Asked Questions
Which companies sponsor visas for technical customer support roles in Oklahoma?
In Oklahoma, employers with documented histories of sponsoring work visas for technical roles include Devon Energy, ONEOK, Paycom, Spirit AeroSystems, and FlightSafety International. Paycom, headquartered in Oklahoma City, is one of the state's most active technology employers and has filed H-1B visa petitions for technical support positions. Energy and aerospace firms also sponsor for roles tied to proprietary software and operational systems.
Which visa types are most common for technical customer support roles in Oklahoma?
The H-1B is the most common visa for technical customer support roles in Oklahoma, particularly when the position requires a bachelor's degree in computer science, information technology, or a closely related field. The L-1B is relevant for intracompany transfers with specialized knowledge of employer-specific systems. Canadian and Mexican nationals may qualify for TN visa status under the 'Computer Systems Analyst' category if the role aligns with that classification.
Which cities in Oklahoma have the most technical customer support sponsorship jobs?
Oklahoma City accounts for the majority of technical customer support sponsorship activity in the state, driven by Paycom's headquarters and a concentration of energy sector technology operations. Tulsa is the second most active market, with aerospace companies like Spirit AeroSystems and industrial technology employers sponsoring roles. Stillwater and Norman have smaller but notable activity connected to Oklahoma State University and University of Oklahoma research partnerships.
How to find technical customer support visa sponsorship jobs in Oklahoma?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it possible to search for technical customer support roles in Oklahoma without sifting through positions that don't offer sponsorship. You can narrow results by state and role type to find openings at Oklahoma employers like Paycom or energy sector companies. Migrate Mate is designed for international job seekers who need confirmed sponsorship, not just roles that might consider it.
Are there any Oklahoma-specific considerations for technical customer support visa sponsorship?
Oklahoma's prevailing wage requirements for H-1B technical customer support roles are generally lower than coastal markets, which can make sponsorship more accessible for smaller Oklahoma employers who might not engage in the process otherwise. The University of Oklahoma and Oklahoma State University produce graduates on OPT who often transition into sponsored roles through local employers. Oklahoma's energy and aerospace sectors create demand for technical support professionals with specialized system knowledge, which strengthens specialty occupation arguments for visa petitions.
What is the prevailing wage for sponsored technical customer support jobs in Oklahoma?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.