Technical Customer Support Visa Sponsorship Jobs in South Carolina
Technical customer support roles in South Carolina are concentrated in the Charlotte metro spillover corridor, Greenville's advanced manufacturing belt, and Columbia's growing technology sector. Companies like Michelin North America, Blackbaud, and Benefitfocus have established support operations here, creating openings for international candidates seeking visa sponsorship in this niche.
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Get Access To All JobsPosting Number RTF00110PO26
USC Market Title IT Customer/Product Support Tech
Business Title (Internal Title) Access Project Specialist
Campus Columbia
Work County Richland
College/Division Division of Administration and Finance
Department DAF Carolina Card Office
Anticipated Hiring Range $57,779
Location of Vacancy
Part/Full Time Full Time
Hours per Week 37.5
Work Schedule
* Monday – Friday with one hour for lunch. Business hours are 8:30 a.m. – 5:00 p.m.
* Must be willing to work a flexible schedule to meet the needs of the department.
Type of Staff Position Staff Time-Limited (STL)
Basis 12 months
Job Search Category Information Technology
About University of South Carolina
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Benefits for Research Grant or Time-Limited Positions Are Indicated Below
The University of South Carolina (UofSC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about UofSC benefits, access the "Working at USC" section on the Applicant Portal. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
South Carolina Retirement Yes
State Insurance Programs Yes
Annual Leave Yes
Sick Leave Yes
Advertised Job Summary
The University of South Carolina is seeking a skilled Business Affairs IT Technician to support the CarolinaCard office’s access control and credentialing systems. This hands-on role is responsible for installing, maintaining, and troubleshooting card readers, door access systems, and associated hardware and software to ensure reliable daily operations.
The technician will monitor system performance (CSGOLD), perform routine diagnostics, and respond quickly to technical issues impacting access or meal plan functionality. This position also coordinates installation projects with vendors and contractors, provides on-site technical oversight, and trains users on proper system operation.
Successful candidates will demonstrate strong technical troubleshooting skills, the ability to work independently, and experience supporting hardware/software systems in a service-oriented environment.
Job Related Minimum Required Education and Experience
Requires job related accreditation from a technical school or an applicable skilled trades program and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Preferred Qualifications
* Bachelor degree in related field is preferred.
Knowledge/Skills/Abilities
* Ability to establish working relationships with users, vendors, and office staff.
* Familiarity with or ability to learn how to install, maintain, repair, modify, design, and test card readers and other related hardware.
* Knowledge of office automation standards and microcomputer hardware and software.
* Ability to communicate effectively, both written and verbally, be multi-task oriented, and be able to conduct ongoing follow-up on tasks and projects from start to finish.
CarolinaCard Hardware Support
Performs hands-on technical support for CarolinaCard system hardware, including installation, programming, maintenance, repair, testing, and upgrades. Trains users on proper operation and basic troubleshooting of hardware and software components to ensure consistent system performance.
Essential Function Yes
Percentage of Time 30
Door Access Project Management
Coordinates door access system projects by reviewing requests, assessing user needs, and working directly with contractors and vendors during installation. Provides on-site technical oversight, verifies functionality, and ensures system components are operating correctly prior to final approval.
Essential Function Yes
Percentage of Time 45
System Monitoring and Maintenance
Monitors the CSGOLD system and supports the integration of new systems and equipment. Conducts daily system checks to confirm all CarolinaCard and access control devices are online and functioning properly.
Essential Function Yes
Percentage of Time 15
Technical Troubleshooting and Customer Support
Responds to and resolves technical issues related to hardware, software, and access systems. Researches and diagnoses equipment malfunctions, communicates with vendors and contractors for resolution, and assists with problems related to meal plan or door access operations.
Essential Function Yes
Percentage of Time 10
Hazardous weather category Essential
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing. No
Number of Vacancies 1
Desired Start Date 06/01/2026
Position End Date 12/31/2028
Job Open Date 05/18/2026
Job Close Date 07/02/2026
Open Until Filled No
Special Instructions to Applicant
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by July 2, 2026.
EEO Statement
The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Posting Number RTF00110PO26
USC Market Title IT Customer/Product Support Tech
Business Title (Internal Title) Access Project Specialist
Campus Columbia
Work County Richland
College/Division Division of Administration and Finance
Department DAF Carolina Card Office
Anticipated Hiring Range $57,779
Location of Vacancy
Part/Full Time Full Time
Hours per Week 37.5
Work Schedule
* Monday – Friday with one hour for lunch. Business hours are 8:30 a.m. – 5:00 p.m.
* Must be willing to work a flexible schedule to meet the needs of the department.
Type of Staff Position Staff Time-Limited (STL)
Basis 12 months
Job Search Category Information Technology
About University of South Carolina
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Benefits for Research Grant or Time-Limited Positions Are Indicated Below
The University of South Carolina (UofSC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about UofSC benefits, access the "Working at USC" section on the Applicant Portal. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
South Carolina Retirement Yes
State Insurance Programs Yes
Annual Leave Yes
Sick Leave Yes
Advertised Job Summary
The University of South Carolina is seeking a skilled Business Affairs IT Technician to support the CarolinaCard office’s access control and credentialing systems. This hands-on role is responsible for installing, maintaining, and troubleshooting card readers, door access systems, and associated hardware and software to ensure reliable daily operations.
The technician will monitor system performance (CSGOLD), perform routine diagnostics, and respond quickly to technical issues impacting access or meal plan functionality. This position also coordinates installation projects with vendors and contractors, provides on-site technical oversight, and trains users on proper system operation.
Successful candidates will demonstrate strong technical troubleshooting skills, the ability to work independently, and experience supporting hardware/software systems in a service-oriented environment.
Job Related Minimum Required Education and Experience
Requires job related accreditation from a technical school or an applicable skilled trades program and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Preferred Qualifications
* Bachelor degree in related field is preferred.
Knowledge/Skills/Abilities
* Ability to establish working relationships with users, vendors, and office staff.
* Familiarity with or ability to learn how to install, maintain, repair, modify, design, and test card readers and other related hardware.
* Knowledge of office automation standards and microcomputer hardware and software.
* Ability to communicate effectively, both written and verbally, be multi-task oriented, and be able to conduct ongoing follow-up on tasks and projects from start to finish.
CarolinaCard Hardware Support
Performs hands-on technical support for CarolinaCard system hardware, including installation, programming, maintenance, repair, testing, and upgrades. Trains users on proper operation and basic troubleshooting of hardware and software components to ensure consistent system performance.
Essential Function Yes
Percentage of Time 30
Door Access Project Management
Coordinates door access system projects by reviewing requests, assessing user needs, and working directly with contractors and vendors during installation. Provides on-site technical oversight, verifies functionality, and ensures system components are operating correctly prior to final approval.
Essential Function Yes
Percentage of Time 45
System Monitoring and Maintenance
Monitors the CSGOLD system and supports the integration of new systems and equipment. Conducts daily system checks to confirm all CarolinaCard and access control devices are online and functioning properly.
Essential Function Yes
Percentage of Time 15
Technical Troubleshooting and Customer Support
Responds to and resolves technical issues related to hardware, software, and access systems. Researches and diagnoses equipment malfunctions, communicates with vendors and contractors for resolution, and assists with problems related to meal plan or door access operations.
Essential Function Yes
Percentage of Time 10
Hazardous weather category Essential
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing. No
Number of Vacancies 1
Desired Start Date 06/01/2026
Position End Date 12/31/2028
Job Open Date 05/18/2026
Job Close Date 07/02/2026
Open Until Filled No
Special Instructions to Applicant
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by July 2, 2026.
EEO Statement
The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Technical Customer Support Job Roles in South Carolina
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Search Technical Customer Support Jobs in South CarolinaTechnical Customer Support Jobs in South Carolina: Frequently Asked Questions
Which companies sponsor visas for technical customer support roles in South Carolina?
Blackbaud, headquartered in Charleston, and Benefitfocus are among the most active technology employers in South Carolina that have sponsored work visas for technical roles. Michelin North America's Greenville-area headquarters also supports technical customer-facing positions. Larger enterprise software and SaaS companies with South Carolina offices tend to have established immigration sponsorship programs more consistently than smaller regional firms.
Which visa types are most common for technical customer support roles in South Carolina?
The H-1B visa is the most common visa category for technical customer support roles, provided the position requires a bachelor's degree in a specific technical field such as computer science, information systems, or engineering. Some roles may qualify under the TN visa for Canadian and Mexican nationals if the position aligns with an eligible TN occupation. L-1 visa transfers are also possible for candidates moving from a foreign affiliate of a U.S. employer.
Which cities in South Carolina have the most technical customer support sponsorship jobs?
Charleston leads South Carolina for technical customer support sponsorship activity, driven by its concentration of software and fintech companies including Blackbaud and Benefitfocus. Greenville is the second-largest hub, anchored by Michelin and a growing cluster of manufacturing technology firms. Columbia, as the state capital and home to the University of South Carolina, also generates demand, particularly from healthcare IT and government technology contractors.
How to find technical customer support visa sponsorship jobs in South Carolina?
Migrate Mate is a job board built specifically for international candidates seeking visa sponsorship in the U.S., and you can filter directly for technical customer support roles in South Carolina. This saves significant time compared to manually screening postings, since Migrate Mate focuses on employers who have indicated sponsorship willingness. Targeting Charleston and Greenville when filtering gives you access to the highest concentration of relevant openings in the state.
Are there state-specific factors that affect visa sponsorship for technical customer support jobs in South Carolina?
South Carolina does not have a state income tax on wages in the same structure as some other states, which can affect how employers calculate prevailing wage obligations under Department of Labor requirements for H-1B petitions. The state's strong manufacturing and technology corridor around Greenville-Spartanburg means some technical support roles are tied to industrial software platforms, which can strengthen the specialty occupation argument for H-1B eligibility. University pipelines from Clemson and the University of South Carolina also supply OPT candidates who transition to sponsored roles.
What is the prevailing wage for sponsored technical customer support jobs in South Carolina?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.