Service Agent Visa Sponsorship Jobs in Massachusetts
Service agent visa sponsorship jobs in Massachusetts span airlines at Boston Logan International Airport, insurance carriers in Boston's financial district, and healthcare networks like Mass General Brigham. International candidates can pursue sponsorship through employers filing H-1B visa petitions or through F-1 OPT. Boston, Worcester, and Springfield are the primary hiring centers for this role.
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Get Access To All JobsINTRODUCTION
As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs. We are currently looking for motivated and self-driven individuals to join our team across the organization.
ROLE AND RESPONSIBILITIES
We are currently searching for a Customer Service Agent to join one of our Massachusetts locations. The ideal candidate will have experience with Personal lines of Insurance and a MA Property and Casualty license is encouraged to perform this role. Additionally, after an initial in-house training for the first 90 days, this position can be hybrid work at home, with a few days in office and a couple of days at home each week. The Customer Service Agent will act as the agency representative to our clients, fellow professionals, the public and the general business community. Responsibilities include:
- Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies.
- Identify risk exposures, qualifying potential prospects.
- Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders.
- Act as the first line of contact in the reporting and assignment of claim information for designated policyholders.
- Resolve general customer inquiries.
BASIC QUALIFICATIONS
Experience within the Personal Lines insurance industry is a plus, and a Massachusetts Property & Casualty insurance license is strongly encouraged to perform this position. We offer training and support to obtain your license. Customer Service and Sales skills are a must. The ideal candidate will have excellent interpersonal, oral and written communication skills. We are looking for a self-starter who can work independently as well as being a team player.
COMPENSATION
Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $57,500 ($29.00 an hour) - $64,350 ($33.00 an hour) based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs. Please note: The advertised pay range is not a guarantee or promise of a specific wage.
BENEFITS
Arbella employees are eligible for exceptional benefit and wellness programs including medical, dental, vision, 401k plan, career development, flexible schedules and much more! Check out some of the amazing benefits and programs we offer to all employees.
INTRODUCTION
As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs. We are currently looking for motivated and self-driven individuals to join our team across the organization.
ROLE AND RESPONSIBILITIES
We are currently searching for a Customer Service Agent to join one of our Massachusetts locations. The ideal candidate will have experience with Personal lines of Insurance and a MA Property and Casualty license is encouraged to perform this role. Additionally, after an initial in-house training for the first 90 days, this position can be hybrid work at home, with a few days in office and a couple of days at home each week. The Customer Service Agent will act as the agency representative to our clients, fellow professionals, the public and the general business community. Responsibilities include:
- Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies.
- Identify risk exposures, qualifying potential prospects.
- Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders.
- Act as the first line of contact in the reporting and assignment of claim information for designated policyholders.
- Resolve general customer inquiries.
BASIC QUALIFICATIONS
Experience within the Personal Lines insurance industry is a plus, and a Massachusetts Property & Casualty insurance license is strongly encouraged to perform this position. We offer training and support to obtain your license. Customer Service and Sales skills are a must. The ideal candidate will have excellent interpersonal, oral and written communication skills. We are looking for a self-starter who can work independently as well as being a team player.
COMPENSATION
Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $57,500 ($29.00 an hour) - $64,350 ($33.00 an hour) based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs. Please note: The advertised pay range is not a guarantee or promise of a specific wage.
BENEFITS
Arbella employees are eligible for exceptional benefit and wellness programs including medical, dental, vision, 401k plan, career development, flexible schedules and much more! Check out some of the amazing benefits and programs we offer to all employees.
Service Agent Job Roles in Massachusetts
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Search Service Agent Jobs in MassachusettsService Agent Jobs in Massachusetts: Frequently Asked Questions
Which companies sponsor visas for service agents in Massachusetts?
Airlines operating at Boston Logan International Airport, including major carriers, are among the more active sponsors for service agent roles. Insurance firms headquartered in Boston's financial district and large healthcare networks such as Mass General Brigham and Boston Medical Center also sponsor international workers. Sponsorship is employer-driven and depends on demonstrating that no qualified U.S. worker was available for the specific position.
Which visa types realistically fit service agent roles in Massachusetts?
The most common path for international service agents is F-1 OPT, which allows up to 12 months of work authorization after graduation without requiring employer petition filing. For longer-term employment, the H-1B is an option if the employer can establish the role meets specialty occupation requirements, though this can be challenging for general service agent positions. The H-2B visa may apply for seasonal or temporary service agent work at Massachusetts employers who can demonstrate temporary need.
How to find service agent visa sponsorship jobs in Massachusetts?
Migrate Mate lists Massachusetts employers with verified visa sponsorship history for service agent roles, letting you focus your applications on companies already familiar with the sponsorship process. Boston, Worcester, and Springfield have the highest concentration of postings. Filtering by role and location on Migrate Mate helps identify which employers in the state are actively hiring international candidates for service agent positions.
Which cities in Massachusetts have the most service agent sponsorship jobs?
Boston accounts for the largest share of service agent sponsorship opportunities in Massachusetts, driven by its international airport, dense concentration of insurance and financial services firms, and major hospital networks. Worcester is a secondary hub, with healthcare systems and regional employers hiring in this role. Springfield and Cambridge also see service agent postings, particularly from healthcare and university-affiliated organizations with experience sponsoring international employees.
Are there state-specific factors that affect service agent visa sponsorship in Massachusetts?
Massachusetts has a strong concentration of industries that regularly employ service agents: aviation at Boston Logan, healthcare across the Greater Boston area, and insurance carriers in the financial district. The state's large international student population at institutions like Boston University and Northeastern creates a pipeline of F-1 OPT candidates. Employers in Massachusetts are generally experienced with work authorization processes given the volume of international talent in the state.
What is the prevailing wage for sponsored service agent jobs in Massachusetts?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.