Service Agent Visa Sponsorship Jobs in New York
Service agent visa sponsorship jobs in New York span airlines at JFK and LaGuardia, transit authorities, insurance firms, and financial services companies across Manhattan, Queens, and Buffalo. Major employers including Delta Air Lines, American Airlines, and the MTA operate at scale here, creating consistent demand for international candidates with strong customer-facing experience.
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Get Access To All JobsINTRODUCTION
Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.
No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.
JOB SUMMARY
Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
BENEFITS
- Flight Privileges: Offered after 30 days for employees and eligible family members!
- Weekly pay for hourly employees (could change it specific to the state e.g. CA)
- Full time starts at 30 hours per week!
- Paid time off (for full-time employees).
- Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
- 401k for all employees.
- Exclusive discounts and additional wellness programs.
JOB DUTIES
- Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
- Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.
- Direct passengers through Customs, Immigration, and Quarantine.
- Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
- Push wheelchairs with passengers through all areas of the airport.
- Adhere to all safety procedures and policies.
- Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
- Complete work in a safe and secure manner, following company safety and operational standards.
- Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.
QUALIFICATIONS
- High School diploma or GED.
- Must be at least 18 years of age.
- Must be able to obtain credentials required as per airport or state or customs requirements.
Physical Requirements
- Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.
WORKING CONDITIONS
- Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
- Must be able and open to work in outside weather conditions which may include severe seasonal elements.
INTRODUCTION
Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.
No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.
JOB SUMMARY
Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
BENEFITS
- Flight Privileges: Offered after 30 days for employees and eligible family members!
- Weekly pay for hourly employees (could change it specific to the state e.g. CA)
- Full time starts at 30 hours per week!
- Paid time off (for full-time employees).
- Comprehensive Medical, Dental and Vision Insurance (for full-time employees).
- 401k for all employees.
- Exclusive discounts and additional wellness programs.
JOB DUTIES
- Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
- Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.
- Direct passengers through Customs, Immigration, and Quarantine.
- Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
- Push wheelchairs with passengers through all areas of the airport.
- Adhere to all safety procedures and policies.
- Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
- Complete work in a safe and secure manner, following company safety and operational standards.
- Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.
QUALIFICATIONS
- High School diploma or GED.
- Must be at least 18 years of age.
- Must be able to obtain credentials required as per airport or state or customs requirements.
Physical Requirements
- Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.
WORKING CONDITIONS
- Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
- Must be able and open to work in outside weather conditions which may include severe seasonal elements.
Service Agent Job Roles in New York
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Search Service Agent Jobs in New YorkService Agent Jobs in New York: Frequently Asked Questions
Which companies sponsor visas for service agents in New York?
Airlines operating at JFK and LaGuardia, including Delta Air Lines, American Airlines, and JetBlue, are among the more active sponsors for service agent roles in New York. Large financial services firms, insurance carriers, and transit-adjacent operators in Manhattan and Queens also sponsor international candidates. Sponsorship is typically tied to full-time, permanent positions rather than seasonal or contract work.
Which visa types realistically fit service agent roles in New York?
Service agent roles generally don't require a specialty-occupation degree, so H-1B visa doesn't apply. The most realistic options are H-2B visa for temporary or seasonal positions where the employer can demonstrate no available U.S. workers, and F-1 OPT for current international students whose field of study relates to the role. Candidates already holding work authorization through a family-based or employment-based green card process can also pursue these roles without employer visa sponsorship.
Which cities in New York have the most service agent sponsorship jobs?
New York City, particularly Queens and Manhattan, concentrates the highest volume of service agent sponsorship opportunities due to JFK International Airport, LaGuardia Airport, and the density of financial services and insurance employers. Buffalo is a secondary market with airport and transit-related roles. Albany and Rochester have smaller but steady demand driven by state government contractors and regional insurance operations.
How to find service agent visa sponsorship jobs in New York?
Migrate Mate lists service agent roles in New York from employers with verified sponsorship history, so you can focus your search on companies that have actually filed for work authorization rather than applying broadly and hoping. Filter by New York and service agent to see active openings from airlines, transit operators, and financial services firms that have demonstrated willingness to sponsor international candidates.
Are there any New York-specific considerations for service agents seeking visa sponsorship?
New York's aviation sector is unusually large for a U.S. metro, with JFK and LaGuardia among the busiest airports in the country, which creates recurring demand for service agents. Employers here are also subject to New York State labor regulations that can affect how H-2B temporary labor certifications are structured. Customer service roles tied to unionized environments, common at MTA and some airlines, may have additional hiring constraints that affect sponsorship availability.
What is the prevailing wage for sponsored service agent jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.