Field Service Supervisor Visa Sponsorship Jobs in Michigan
Field service supervisor jobs in Michigan draw from the state's deep manufacturing base, with major employers in automotive, industrial automation, and energy sectors across Detroit, Grand Rapids, and Lansing. Companies like General Motors, Stellantis, and Siemens regularly hire supervisors to oversee field operations and technical teams throughout Michigan's industrial corridors.
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Join Toshiba America Business Solutions as a Field Service Supervisor in Oaks, MI.
You’ll work with industry-leading office technology while supporting supervising daily field activities related to maintaining, servicing, and repairing office equipment (B & W, color, and multi-functional devices) at customer locations. This is a working Supervisor.
Every day brings new opportunities to solve technical challenges, support customers and keep business-critical technology running smoothly.
What you’ll do
- Supervise daily activities of an assigned Field Service group and ensure user satisfaction, product operability, and company responsiveness.
- Maintain, service, and repair office equipment at customer locations in assigned territories in an effective and efficient manner. This includes but is not limited to scheduling, diagnostics, installation, modifications, upgrades, repair, removal, and retrofits of office products.
- Ensure machines are maintained in a clean and proper manner.
- Complete assigned field calls according to priority while executing proper time management while on field assignment.
- Coordinate with dispatch regarding re-route activity as appropriate. May contribute to supplies sales and passing leads to sales.
- Advise management of problem areas as needed.
- Address escalated calls.
- Maintain service benchmarks set by TBS and industry standards to ensure customer satisfaction.
- Manage car inventory to ensure adequate part levels are available in order to service machines.
- Maintain tools and test equipment to ensure they are in service-ready condition.
- May rebuild components in the shop to develop technical skills for field assignments.
- Practice PM procedures and repair techniques to build proficiency for field assignments.
- Complete service training as required by TBS.
- Complete basic dealer and manufacturer training on specified systems.
- Attend department meetings as required. Supervise the performance of assigned staff.
- Ensure service activities are accurately documented according to service practices using automated systems and/or established reports. This includes but is not limited to call, mileage, and expense reports.
What You’ll Bring
- High School Diploma or GED.
- 5 years of experience in technical repair and service of copier/office equipment. Demonstrated experience with document management, MFP, and print devices.
- Experience providing on-site service and repair to customers.
- Ability to handle complex issues and provide solutions where appropriate.
- Must have some experience in a Lead capacity.
- Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reaching.
- Requires a valid state driver's license.
Earn Well
- Hourly Range: $26.00-$30.00, depending on experience.
- Monthly Performance Based Technician Bonus - up to $6,000 per year—$450 per month, plus an accelerator.
- Fleet vehicle and gas card.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan with match and company provided life insurance
- Employee Assistance Programs, pre-tax spending accounts, pet insurance, and employee discounts
- Generous paid holidays, vacation & sick/personal business/volunteer days
- Opportunities for career growth within a global technology organization
About us
Toshiba America Business Solutions is a leader in digital technology, delivering innovative print, document management, and workflow solutions that help organizations across a wide range of industries.
At Toshiba, you’ll have opportunities to expand your expertise, gain exposure to multiple areas of the business, and build a rewarding career with a trusted global organization.
Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email AccommodationRequest@tabs.toshiba.com to request an accommodation.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Field Service Supervisor Job Roles in Michigan
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Search Field Service Supervisor Jobs in MichiganField Service Supervisor Jobs in Michigan: Frequently Asked Questions
Which visa types realistically fit field service supervisor roles in Michigan?
Field service supervisor roles in Michigan typically qualify for H-1B visa sponsorship when the position requires a bachelor's degree in engineering, operations management, or a directly related technical field. Candidates on F-1 OPT or STEM OPT may also work for a sponsoring employer while pursuing longer-term status. Green card sponsorship through EB-2 or EB-3 is another path for experienced supervisors with qualifying employers.
Which companies sponsor visas for field service supervisors in Michigan?
Michigan's industrial economy produces consistent sponsorship activity for field service supervisors. Automotive manufacturers and suppliers, including General Motors, Stellantis, Ford, and Bosch, have filed for roles in this category. Industrial automation companies such as Siemens, Rockwell Automation, and ABB also sponsor supervisory field roles. Energy and utilities firms operating across the state round out the most active sponsoring employer groups.
Which cities in Michigan have the most field service supervisor sponsorship jobs?
Detroit and its surrounding metro area, including Auburn Hills, Warren, and Dearborn, account for the highest concentration of field service supervisor sponsorship jobs due to the density of automotive and manufacturing operations. Grand Rapids is a secondary hub with a strong industrial and logistics presence. Lansing and Flint also have activity tied to automotive assembly plants and related supplier networks.
How to find field service supervisor visa sponsorship jobs in Michigan?
Migrate Mate is the most direct way to find field service supervisor roles in Michigan where employers have verified visa sponsorship history. You can search specifically for supervisory operations roles filtered to Michigan employers with active sponsorship activity. This saves time compared to applying broadly and asking about sponsorship case by case, which is common in field operations hiring.
Are there state-specific factors that affect visa sponsorship for field service supervisors in Michigan?
Michigan's economy is heavily weighted toward manufacturing, automotive, and industrial automation, which means many field service supervisor roles require hands-on technical knowledge that aligns well with engineering or operations degrees. Employers in Michigan often prefer candidates with experience in controlled manufacturing environments. Some roles are tied to union shops, which can affect how supervisory positions are structured and whether H-1B sponsorship is available for them.
What is the prevailing wage for sponsored field service supervisor jobs in Michigan?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.