Job Title: Business Analyst

Location: Omaha, NE (Onsite – 5 days a week)

Position Summary

• We are seeking a Business Analyst with experience documenting current-state processes, designing data-driven future states, and supporting strategic decision-making.
• This role will work closely with stakeholders to analyze business needs, support Agile/PI planning, and translate requirements into clear, actionable user stories.
• The ideal candidate brings strong skills in analytics, reporting, and KPI measurement to help drive prioritization and continuous improvement.

Responsibilities

• Document and analyze current-state processes and identify improvement opportunities.
• Define future-state solutions using data analysis and external research.
• Partner with stakeholders during Agile ceremonies and PI planning.
• Decompose epics into detailed user stories and acceptance criteria.
• Track and report on KPIs, insights, and business outcomes.
• Support cross-functional teams with data-driven recommendations and process improvements.

Qualifications

Required

• Experience as a Business Analyst or similar role.
• Strong background in process documentation, requirements gathering, and user story development.
• Experience working in Agile environments.
• Strong analytical, communication, and stakeholder management skills.
• Experience with reporting, analytics, and KPI tracking.

Preferred

• Experience with Jira, Snowflake, and Tableau.

Compensation

• The base salary for this position is $78,500 to $83,073 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays, and paid learning days.

The deadline to apply for this position is: 07/19/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.

LI-Onsite

Omaha

Nebraska

Physical and Mental Requirements:

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.