Technical Support Technician Visa Sponsorship Jobs in Nebraska

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is of computer technology. The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're Google's groundbreaking innovations, empowering the development of AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

The US base salary range for this full-time position is $115,000-$165,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
• Experience with networking protocols.
• Experience with performing component-level repairs on IT equipment.
• Ability to lift/move 50lb (23kg) of equipment as required and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications:

• 6 years of experience in maintenance and monitoring of server systems.
• Experience working within a data center or network operation center environment.
• Experience collaborating and partnering with teams.
• Experience in team and project management and leadership.

Responsibilities

• Manage construction activities across teams of moderate to high complexity at facilities, supporting service vendors while ensuring safety, security, and compliance, and identifying needs to co-ordinate resource allocation for space expansion and modification design.
• Create and configure scripts and tools for data center-related tracking and reporting by compiling and analyzing data in line with project objectives, with some guidance.
• Deploy and operate new data center infrastructure across teams, providing expertise and mentorship.
• Troubleshoot and diagnose moderately complex equipment by reporting problems and following data center procedures, identifying resources needed to resolve issues.
• Perform, repair, maintenance, and preventative care on equipment, servers, machines, or infrastructure based on identified issues with limited precedent, separately.

Location:

By applying to this position you will have an opportunity to share your preferred working location from the following: Pryor Creek, OK 74361, USA; Austell, GA, USA; Papillion, NE, USA; Omaha, NE, USA; Clarksville, TN, USA; The Dalles, OR, USA; Lenoir, NC, USA; Moncks Corner, SC 29461, USA; Bridgeport, AL, USA.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.