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Operations Specialist

Requisition ID req38450

Working Title Operations Specialist

Position Grade 11

Position Summary

Operations Specialist for the Health Sciences Office for Diversity, Equity & Inclusion

The University of New Mexico Health Sciences Center Office for Diversity, Equity & Inclusion (HSC DEI) is seeking a collaborative and mission driven individual to serve as the Operations Specialist as a part of the HSC DEI administration team to serve as the primary presence for the front office, and administrative support for programmatic, financial, and grant submission activities.

This role is essential to the effective day-to-day operations of the HSC Office for Diversity, Equity & Inclusion (DEI). The Operations Specialist provides comprehensive administrative and operational support to ensure the office functions efficiently within a complex academic and healthcare environment. A critical component of this role is the ability to proactively coordinate office workflows, manage schedules and logistics, and support meetings, events, and special projects. The Operations Specialist ensures that leadership, staff, and stakeholders have the necessary information, materials, and follow-up support to facilitate timely communication, informed decision-making, and successful execution of office initiatives.

Summary

* Coordinates, oversees, and performs a wide range of administrative, operational, project management, and program support activities on behalf of HSC DEI mission-focused initiatives.
* Serves as a primary operational and administrative liaison for internal and external constituencies, often addressing complex and confidential matters.
* Designs, coordinates, and implements projects, process improvements, and strategic initiatives that support departmental goals.
* Provides operational leadership for administrative functions, program activities, budget support, grants administration, special projects, community engagement efforts, and office-wide operational effectiveness.
* May serve on a variety of committees in a support capacity.

Duties and Responsibilities

* Coordinates and oversees operational support for the Communities to Careers (C2C) education and career pipeline programs, including budget administration, procurement activities, vendor coordination, contract monitoring, program logistics, and community engagement initiatives to ensure achievement of program goals and objectives.
* Supports the administrative and operational coordination of grant and funding proposal development and submission processes. Collaborates with leadership, faculty, and program staff to compile, review, and finalize proposals and support documentation.
* Serves as a key operational resource for the department, coordinating business operations, strategic initiatives, organizational workflows, and administrative functions.
* Provides comprehensive administrative support for the entire department, ensuring efficient operations and exceptional customer service to include; departmental calendars, meetings, travel, and special events; manages office communications and visitor relations; serves as a central point of contact for faculty, staff, students, and external stakeholders; and proactively resolves administrative issues to support the department's strategic and operational objectives.
* Acts as the primary operational liaison with internal and external stakeholders by managing the office front desk, email, and phones. Facilitates collaboration, resolves operational issues, and supports implementation of departmental priorities and initiatives through excellent verbal and written communication.
* Gathers, enters, and/or updates data to maintain departmental records and databases, as appropriate; establishes and maintains files and records for the office.
* Coordinates and monitors financial and business operations, including budget management, fiscal analysis, expenditure tracking, purchasing activities, and financial reporting. Participates in budget planning and management, as required.
* Assists with project development and planning to ensure more efficient service and organization of the office.
* Recommends and implements process improvements to strengthen departmental effectiveness and service delivery.
* Composes and prepares written documentation and correspondence for the office; screens and evaluates incoming and outgoing correspondence and prepares responses as appropriate.
* Assists in the coordination, supervision, and completion of special projects and grant writing and reporting as appropriate.
* Coordinates and oversees the day-to-day management of supplies, equipment, and facilities for the organization, as appropriate, to include maintenance, inventory management, logistics, security, and related activities.
* Enhance professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.
* May serve as Campus Security Authority as outlined by the Clery Act.
* Performs other strategic, operational, and administrative duties as assigned in support of departmental goals and institutional priorities.

See the Position Description for additional information.

Conditions of Employment

Minimum Qualifications

High school diploma or GED; at least 7 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

* Experience with educational and career pipeline/pathway programs for middle, high school and/or college students.
* Familiarity with health career pathways.
* Experience working with diverse students and community populations.
* Knowledge of supplies, equipment, and/or services ordering and inventory control.
* Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
* Knowledge of current and emerging trends in technologies, techniques, issues, and approaches in area of expertise.
* Records maintenance skills.
* Information research skills.
* Database management skills.
* Ability to analyze and interpret financial data and prepare financial reports, statements and/or projections.
* Word processing and/or data entry skills.
* Knowledge of office management principles and procedures.
* Ability to create, compose, and edit written materials.
* Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.
* Knowledge of finance, accounting, budgeting, and cost control procedures.
* Organizing and coordinating skills.
* Ability to supervise and train assigned staff including organizing, prioritizing, and scheduling work assignments.

Additional Requirements

Campus Health Sciences Center (HSC) - Albuquerque, NM

Department Vice Chancellor for Diversity (296A)

Employment Type Staff

Staff Type Regular - Full-Time

Term End Date

Status Exempt

Pay Monthly: $3,841.07 - $5,148.00

Benefits Eligible This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for more information.

ERB Statement As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.

Background Check Required Yes

For Best Consideration Date 11/17/2026

Eligible for Hiring Incentive No

Eligible for Remote Work No

Eligible for Remote Work Statement This position is NOT eligible for remote work.

Application Instructions

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Upload resume, cover letter and contact information for 3 professional references. Applications without a cover letter will not be considered.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.