Supply Chain Coordinator Visa Sponsorship Jobs in New York
Supply chain coordinator visa sponsorship jobs in New York draw from the state's dense concentration of manufacturers, retailers, and logistics firms. Major employers span New York City's wholesale trade and fashion sectors, Long Island's aerospace suppliers, and upstate hubs like Buffalo and Albany. Roles typically require coordinating procurement, inventory, and vendor relationships across complex, multi-site operations.
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Get Access To All JobsClient Overview: Our client is a growing skincare and beauty company specializing in high-quality products and customer-focused solutions.
Role Overview: The Supply Chain & Logistics Coordinator will oversee day-to-day order management and operational support across multiple sales channels. This individual will serve as the main point of contact between the company's third-party customer service provider, fulfillment warehouse, shipping partners, and internal teams to ensure customer concerns are addressed and orders are processed accurately and efficiently.
Supply Chain & Logistics Coordinator Responsibilities:
- Serve as the primary contact between the outsourced customer service team, warehouse, and internal departments to coordinate the resolution of escalated customer concerns.
- Review and track customer inquiries, ensuring issues are properly documented, assigned, and resolved in a timely manner.
- Maintain detailed records of customer complaints, returns, replacements, and reshipments, identifying recurring issues and opportunities for improvement.
- Prepare monthly reports outlining customer service trends, returns, reshipments, associated costs, and product-related concerns.
- Develop strong product knowledge to help ensure accurate information is shared with the customer service team.
- Identify opportunities to streamline processes, improve communication, and enhance the overall customer experience.
- Oversee daily e-commerce order activity through Shopify, including reviewing orders for potential fraud and coordinating fulfillment with the third-party warehouse.
- Monitor order processing and shipment timelines to ensure fulfillment partners are meeting established service expectations.
- Work with shipping carriers and warehouse contacts to investigate delivery delays, lost packages, damaged shipments, and fulfillment discrepancies.
- Manage shipping disputes and chargebacks by gathering supporting documentation and submitting responses within required deadlines.
- Maintain and update website FAQ content to ensure customers have access to accurate and helpful information.
- Partner with the distribution team on e-commerce initiatives, including promotional packaging, product kits, gift sets, packaging inventory, shipping deadlines, and order forecasting.
- Manage incoming orders from spa and boutique partners, reviewing purchase orders for accuracy and following up on any necessary adjustments.
- Coordinate order confirmations and updates through customer ordering portals.
- Assist with onboarding new accounts and establishing customer profiles.
- Distribute weekly inventory and stock availability updates to internal stakeholders.
- Monitor inventory levels and allocations across various ordering platforms.
- Communicate specific fulfillment requirements to the warehouse, including packing, labeling, shipping, and handling instructions.
- Coordinate shipment scheduling and freight pickups with warehouse teams and customers, ensuring all account-specific shipping requirements are followed.
Supply Chain & Logistics Coordinator Qualifications:
- Previous experience in e-commerce operations, order management, customer operations, or a related administrative role.
- Experience working with Shopify or similar e-commerce platforms.
- Familiarity with third-party logistics providers (3PLs), warehouse operations, and order fulfillment processes.
- Understanding of inventory management, shipping coordination, returns, and order processing.
- Proficiency in Microsoft Excel and experience preparing operational reports and tracking data.
Client Overview: Our client is a growing skincare and beauty company specializing in high-quality products and customer-focused solutions.
Role Overview: The Supply Chain & Logistics Coordinator will oversee day-to-day order management and operational support across multiple sales channels. This individual will serve as the main point of contact between the company's third-party customer service provider, fulfillment warehouse, shipping partners, and internal teams to ensure customer concerns are addressed and orders are processed accurately and efficiently.
Supply Chain & Logistics Coordinator Responsibilities:
- Serve as the primary contact between the outsourced customer service team, warehouse, and internal departments to coordinate the resolution of escalated customer concerns.
- Review and track customer inquiries, ensuring issues are properly documented, assigned, and resolved in a timely manner.
- Maintain detailed records of customer complaints, returns, replacements, and reshipments, identifying recurring issues and opportunities for improvement.
- Prepare monthly reports outlining customer service trends, returns, reshipments, associated costs, and product-related concerns.
- Develop strong product knowledge to help ensure accurate information is shared with the customer service team.
- Identify opportunities to streamline processes, improve communication, and enhance the overall customer experience.
- Oversee daily e-commerce order activity through Shopify, including reviewing orders for potential fraud and coordinating fulfillment with the third-party warehouse.
- Monitor order processing and shipment timelines to ensure fulfillment partners are meeting established service expectations.
- Work with shipping carriers and warehouse contacts to investigate delivery delays, lost packages, damaged shipments, and fulfillment discrepancies.
- Manage shipping disputes and chargebacks by gathering supporting documentation and submitting responses within required deadlines.
- Maintain and update website FAQ content to ensure customers have access to accurate and helpful information.
- Partner with the distribution team on e-commerce initiatives, including promotional packaging, product kits, gift sets, packaging inventory, shipping deadlines, and order forecasting.
- Manage incoming orders from spa and boutique partners, reviewing purchase orders for accuracy and following up on any necessary adjustments.
- Coordinate order confirmations and updates through customer ordering portals.
- Assist with onboarding new accounts and establishing customer profiles.
- Distribute weekly inventory and stock availability updates to internal stakeholders.
- Monitor inventory levels and allocations across various ordering platforms.
- Communicate specific fulfillment requirements to the warehouse, including packing, labeling, shipping, and handling instructions.
- Coordinate shipment scheduling and freight pickups with warehouse teams and customers, ensuring all account-specific shipping requirements are followed.
Supply Chain & Logistics Coordinator Qualifications:
- Previous experience in e-commerce operations, order management, customer operations, or a related administrative role.
- Experience working with Shopify or similar e-commerce platforms.
- Familiarity with third-party logistics providers (3PLs), warehouse operations, and order fulfillment processes.
- Understanding of inventory management, shipping coordination, returns, and order processing.
- Proficiency in Microsoft Excel and experience preparing operational reports and tracking data.
Supply Chain Coordinator Job Roles in New York
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Search Supply Chain Coordinator Jobs in New YorkSupply Chain Coordinator Jobs in New York: Frequently Asked Questions
Which companies sponsor visas for supply chain coordinators in New York?
New York employers with documented H-1B visa and green card sponsorship history in supply chain roles include major retailers headquartered in Manhattan, pharmaceutical distributors in New Jersey-adjacent metro areas, and global logistics firms operating at JFK and Newark. Consumer goods companies and fashion brands based in New York City have also filed labor certifications for supply chain coordinator positions, particularly roles requiring data systems and vendor management expertise.
Which visa types realistically cover supply chain coordinator roles in New York?
Supply chain coordinator roles in New York can be supported by H-1B status if the position requires at least a bachelor's degree in a directly related field such as supply chain management, logistics, or industrial engineering. EB-2 and EB-3 green card categories are available for qualified candidates, with EB-3 covering skilled workers with two or more years of experience. F-1 students may use OPT to work in a related field before pursuing employer-sponsored status. TN visa does not cover supply chain coordinator roles.
Which cities in New York have the most supply chain coordinator sponsorship jobs?
New York City generates the highest volume of supply chain coordinator sponsorship opportunities, driven by its concentration of retail headquarters, apparel companies, and international trade firms. Buffalo has a notable manufacturing and auto parts supply base. Albany and Syracuse attract logistics coordinators tied to state government contracts and regional distribution networks. Long Island's aerospace and defense suppliers also post supply chain roles that have supported visa sponsorship filings.
How to find supply chain coordinator visa sponsorship jobs in New York?
Migrate Mate lists supply chain coordinator roles in New York from employers with verified visa sponsorship history, so you can focus on companies that have filed for similar positions before. Filtering by role and location on Migrate Mate surfaces opportunities across New York City, Buffalo, and other regional hubs without requiring you to manually screen employers for sponsorship willingness. This is particularly useful for H-1B and green card pathways where employer track record matters.
Are there state-specific factors that affect visa sponsorship for supply chain coordinators in New York?
New York's economy creates a few role-specific considerations. The state's large fashion and consumer goods sector means many supply chain coordinator postings require familiarity with import compliance and customs processes, which can strengthen a specialty occupation argument for H-1B purposes. Universities including SUNY Buffalo and Stony Brook produce supply chain graduates who enter OPT pipelines, and some New York employers have established relationships with those programs for early-career sponsorship.
What is the prevailing wage for sponsored supply chain coordinator jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.