Training Specialist Visa Sponsorship Jobs in New York
Training specialist roles in New York attract strong employer demand across corporate, healthcare, and financial services sectors. Major employers including JPMorgan Chase, Citigroup, Memorial Sloan Kettering, and NYU Langone have histories of sponsoring work visas for qualified training professionals. New York City concentrates the majority of opportunities, though roles also appear in Buffalo and Albany.
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Get Access To All JobsINTRODUCTION
The audio revolution is here – and iHeart is leading it! iHeartMedia, the number one audio company in America, reaches 90% of Americans every month - a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service. In fact, we have:
- More #1 rated markets than the next two largest radio companies combined;
- We’re the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;
- iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America;
- We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;
- iHeartRadio is the #1 streaming radio digital service in America;
- Our social media footprint is 7 times larger than the next largest audio service; and
- We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option.
Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.
Only one company in America has the #1 position in everything audio: iHeartMedia!
If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!
ROLE AND RESPONSIBILITIES
Media Monitors is seeking a customer-focused, technically minded Client Support & Training Specialist to join our growing team. This is a client-facing role supporting users of our web-based media monitoring and analytics platform.
We are looking for someone who enjoys helping people succeed, communicates clearly and professionally, is comfortable presenting and conducting virtual training sessions, and can explain technical concepts in simple, easy-to-understand language.
The ideal candidate is organized, dependable, positive, and able to thrive in a fast-paced environment while contributing to a collaborative team culture.
- Provide front-line client support via phone and email
- Troubleshoot and resolve issues related to our SaaS platform
- Conduct live online training sessions and product walkthroughs
- Assist clients with platform navigation, reporting tools, and website functionality
- Document customer interactions and issue resolutions within support systems
- Escalate complex technical issues to internal teams when necessary
- Collaborate with product and support teams to improve the customer experience
- Identify recurring customer concerns and provide feedback to help improve products and processes
BASIC QUALIFICATIONS
- Excellent verbal and written communication skills
- Strong customer service and interpersonal skills
- Experience supporting web-based or SaaS applications preferred
- Prior experience in customer support, help desk, training, or account support roles preferred
- Strong organizational and multitasking abilities
- Comfort working with web applications and online tools
- Experience with CRM, help desk, or ticketing systems preferred
- Ability to manage multiple customer interactions while maintaining professionalism and attention to detail
- Familiarity with radio and television broadcasting, media sales, or broadcast sales is a strong plus
- Knowledge of commercial monitoring, media tracking, or advertising analytics is beneficial
PREFERRED QUALIFICATIONS
- Respect for others and a strong belief that others should do this in return
- Full proficiency and understanding of job function
- Open communication with colleagues and direct reports that encourages collaboration and team consensus
- Strong problem solving skills
- Efficiency with independent work under minimal guidance
- Commitment to process improvement for overall team effectiveness
- Professional communication that stresses diplomacy, empathy and patience
COMPENSATION
Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data.
$32.00 - $40.00
LOCATION
White Plains, NY: One North Broadway, 14th Floor, 10601
POSITION TYPE
Regular
TIME TYPE
Full time
PAY TYPE
Hourly
BENEFITS
iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:
- Employer sponsored medical, dental and vision with a variety of coverage options
- Company provided and supplemental life insurance
- Paid vacation and sick time
- Paid company holidays
- A Spirit day to encourage and allow our employees to more easily volunteer in their community
- A 401K plan
- Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
- A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!
We are accepting applications for this role on an ongoing basis.
The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Non-Compete will be required for certain positions and as allowed by law.
Our organization participates in E-Verify. Click here to learn about E-Verify.
INTRODUCTION
The audio revolution is here – and iHeart is leading it! iHeartMedia, the number one audio company in America, reaches 90% of Americans every month - a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service. In fact, we have:
- More #1 rated markets than the next two largest radio companies combined;
- We’re the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;
- iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America;
- We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;
- iHeartRadio is the #1 streaming radio digital service in America;
- Our social media footprint is 7 times larger than the next largest audio service; and
- We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option.
Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.
Only one company in America has the #1 position in everything audio: iHeartMedia!
If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!
ROLE AND RESPONSIBILITIES
Media Monitors is seeking a customer-focused, technically minded Client Support & Training Specialist to join our growing team. This is a client-facing role supporting users of our web-based media monitoring and analytics platform.
We are looking for someone who enjoys helping people succeed, communicates clearly and professionally, is comfortable presenting and conducting virtual training sessions, and can explain technical concepts in simple, easy-to-understand language.
The ideal candidate is organized, dependable, positive, and able to thrive in a fast-paced environment while contributing to a collaborative team culture.
- Provide front-line client support via phone and email
- Troubleshoot and resolve issues related to our SaaS platform
- Conduct live online training sessions and product walkthroughs
- Assist clients with platform navigation, reporting tools, and website functionality
- Document customer interactions and issue resolutions within support systems
- Escalate complex technical issues to internal teams when necessary
- Collaborate with product and support teams to improve the customer experience
- Identify recurring customer concerns and provide feedback to help improve products and processes
BASIC QUALIFICATIONS
- Excellent verbal and written communication skills
- Strong customer service and interpersonal skills
- Experience supporting web-based or SaaS applications preferred
- Prior experience in customer support, help desk, training, or account support roles preferred
- Strong organizational and multitasking abilities
- Comfort working with web applications and online tools
- Experience with CRM, help desk, or ticketing systems preferred
- Ability to manage multiple customer interactions while maintaining professionalism and attention to detail
- Familiarity with radio and television broadcasting, media sales, or broadcast sales is a strong plus
- Knowledge of commercial monitoring, media tracking, or advertising analytics is beneficial
PREFERRED QUALIFICATIONS
- Respect for others and a strong belief that others should do this in return
- Full proficiency and understanding of job function
- Open communication with colleagues and direct reports that encourages collaboration and team consensus
- Strong problem solving skills
- Efficiency with independent work under minimal guidance
- Commitment to process improvement for overall team effectiveness
- Professional communication that stresses diplomacy, empathy and patience
COMPENSATION
Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data.
$32.00 - $40.00
LOCATION
White Plains, NY: One North Broadway, 14th Floor, 10601
POSITION TYPE
Regular
TIME TYPE
Full time
PAY TYPE
Hourly
BENEFITS
iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:
- Employer sponsored medical, dental and vision with a variety of coverage options
- Company provided and supplemental life insurance
- Paid vacation and sick time
- Paid company holidays
- A Spirit day to encourage and allow our employees to more easily volunteer in their community
- A 401K plan
- Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
- A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!
We are accepting applications for this role on an ongoing basis.
The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Non-Compete will be required for certain positions and as allowed by law.
Our organization participates in E-Verify. Click here to learn about E-Verify.
Training Specialist Job Roles in New York
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Search Training Specialist Jobs in New YorkTraining Specialist Jobs in New York: Frequently Asked Questions
Which companies sponsor visas for training specialists in New York?
Large financial institutions and healthcare systems are among the most active sponsors for training specialist roles in New York. Employers like JPMorgan Chase, Citigroup, Deloitte, IBM, and major hospital networks such as NewYork-Presbyterian and Northwell Health have filed Labor Condition Applications for training and learning development positions. Technology companies with New York offices, including Google and Amazon, also sponsor these roles periodically.
Which visa types are most common for training specialist roles in New York?
The H-1B visa is the most common visa category for training specialists in New York, provided the role requires a bachelor's degree or higher in a specific field such as instructional design, organizational development, or human resources. Candidates with relevant advanced degrees may also qualify for the EB-2 immigrant visa pathway. TN visa status is available to Canadian and Mexican nationals in qualifying HR-related occupations.
Which cities in New York have the most training specialist sponsorship jobs?
New York City accounts for the overwhelming majority of training specialist sponsorship opportunities in the state, driven by its concentration of financial services firms, healthcare systems, consulting companies, and large corporate headquarters. Buffalo has a smaller but active market tied to manufacturing and regional healthcare employers. Albany sees occasional openings through state government contractors and higher education institutions.
How to find training specialist visa sponsorship jobs in New York?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to search for training specialist roles in New York without sorting through positions that won't consider international candidates. You can browse by city, industry, and employer type to focus on organizations with a documented history of sponsoring H-1B or other work visas for training and learning development professionals in the state.
Are there any New York-specific considerations for training specialists seeking visa sponsorship?
New York City's prevailing wage requirements for H-1B positions are set at relatively high levels, reflecting the area's cost of living, which means employers must meet Department of Labor wage standards before filing. Training specialist roles framed around instructional design or organizational development tend to fare better in specialty occupation determinations than generalist training titles. Candidates who can demonstrate a direct connection between their degree field and the training role improve their petition outcomes.
What is the prevailing wage for sponsored training specialist jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.