Social Media Associate Visa Sponsorship Jobs in North Carolina
Social media associate visa sponsorship jobs in North Carolina are concentrated in Charlotte's financial and media sector, the Research Triangle's tech companies, and Raleigh-Durham's growing marketing agencies. Major employers including Bank of America, Red Hat, and Lenovo hire for content and social roles that may qualify for H-1B visa sponsorship for international candidates with relevant degrees.
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GENERAL INFORMATION
Req #
WD00108021
Career area:
Marketing
Country/Region:
United States of America
State:
North Carolina
City:
Morrisville
Date:
Friday, November 6, 2026
Working time:
Full-time
ADDITIONAL LOCATIONS:
* United States of America - North Carolina - Morrisville
WHY WORK AT LENOVO
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
DESCRIPTION AND REQUIREMENTS
Are you a customer lifecycle professional with a passion for turning great experiences into lasting customer relationships? Join our nimble team and make a great impact!
WHAT YOU’LL DO
The Renewal Manager at Lenovo Software will own the renewal and retention strategy for Marketplace subscription customers. You will be responsible for growing renewal revenue, reducing preventable churn, and delivering a clear, trusted customer experience from purchase through renewal. You will work closely with Marketing, Product, Analytics, Operations, Finance, Customer Support, and software partners to turn customer, subscription, and engagement insights into measurable lifecycle programs.
Responsibilities:
- Own the end-to-end renewal operating model across Marketplace subscriptions, including annual and monthly renewal journeys, eligibility rules, communications, offers, payment recovery, and reporting.
- Develop and optimize segmented renewal strategies based on product, subscription term, tenure, purchase history, customer behavior, device, market, and other available signals.
- Create and execute lifecycle campaigns across email, on-device experiences, Marketplace, and account management touchpoints to drive activation, renewal, upgrade, and win-back.
- Establish renewal performance metrics and partner with Analytics and Product to build dashboards that measure renewal rate, churn, retained revenue, MRR, ARPU, payment recovery, and campaign performance.
- Identify churn drivers and customer friction points through quantitative and qualitative analysis; turn findings into prioritized tests and scalable improvements.
- Partner with Product, Engineering, Operations, Finance, and Customer Support to improve subscription management, payment-failure recovery, cancellation flows, customer self-service, and renewal readiness.
- Work with software partners to align renewal offers, value messaging, promotional funding, product communications, and performance reviews.
- Lead test-and-learn plans for renewal messaging, timing, pricing, offers, landing experiences, and channel mix; apply results to improve customer outcomes and revenue performance.
- Maintain a forward-looking renewal calendar and clearly communicate risks, performance, decisions, and opportunities to functional and executive stakeholders.
WHO YOU ARE
You will be a great fit for this role if you have a strong background in subscription lifecycle management, retention, e-commerce, or customer marketing, with a proven ability to use data and customer insights to improve commercial performance. Relationships are key, as this role connects customers, partners, and many supporting functions to ensure we are aligned on delivering value before, during, and after renewal.
BASIC QUALIFICATIONS:
- 7+ years of experience in retention, renewal management, lifecycle marketing, subscription commerce, customer success, or a related commercial role.
- Bachelor’s degree required.
PREFERRED QUALIFICATIONS:
- MBA or relevant advanced degree preferred.
- Experience managing renewal or retention programs for recurring-revenue products, preferably in a SaaS, software, digital marketplace, or e-commerce environment.
- Strategic thinker with experience taking a conceptual vision through structured planning to execution.
- Ability to break down complex problems in a simple way and translate analysis into clear decisions and actions.
- Strong analytical skills and experience using customer, subscription, and campaign data to identify opportunities and measure impact.
- Robust communication skills with the ability to present information appropriately to a diverse range of audiences.
- Strong internal partner management skills and the ability to encourage and motivate others.
- Great teammate who is able to work in a dynamic, global environment.
- Highly organized with strong project management skills and the ability to prioritize effectively.
What to expect during your interview: Our virtual interviews are conducted on camera to support an engaging and consistent interview experience. Please ensure you have access to a camera, audio, and reliable internet connectivity. If you are unable to participate on camera, please let your recruiter know in advance.
Candidates who progress to the final stage of the selection process for fully remote roles will be invited to complete their final interview in person to learn more about Lenovo, meet key stakeholders, and experience our workplace and culture firsthand.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
ADDITIONAL LOCATIONS:
* United States of America - North Carolina - Morrisville
* United States of America
* United States of America - North Carolina
* United States of America - North Carolina - Morrisville
PAY TRANSPARENCY
The anticipated annual compensation range for this position is 86,800–133,055 USD. Final compensation will be based on relevant experience, skills, and business considerations. Individuals may also be considered for bonuses and/or commissions. Lenovo’s various benefits can be found at www.lenovobenefits.com.
In compliance with Colorado’s Equal Pay for Equal Work Act (EPEWA), the expected application deadline for this position is 01-08-2027. This requirement applies to both internal and external candidates.
Social Media Associate Job Roles in North Carolina
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Search Social Media Associate Jobs in North CarolinaSocial Media Associate Jobs in North Carolina: Frequently Asked Questions
Which companies sponsor visas for social media associates in North Carolina?
Charlotte-based companies such as Bank of America, Lowe's, and Honeywell have filed H-1B Labor Condition Applications for marketing and communications roles. In the Research Triangle, employers including Red Hat, Cisco, and SAS Institute sponsor international talent in content and digital marketing positions. Sponsorship is not guaranteed and depends on each employer's specific hiring needs and policies at the time of application.
Which visa types realistically fit social media associate roles in North Carolina?
The H-1B is the primary option for social media associates, provided the role requires a bachelor's degree in a directly related field such as marketing, communications, or digital media and the employer is willing to sponsor. F-1 students may work under OPT while seeking a sponsored position. Canadian and Mexican nationals cannot use TN visa status for social media associate roles, as this occupation is not on the USMCA profession list. Australian nationals may qualify for the E-3 visa if the specialty occupation requirement is met.
How to find social media associate visa sponsorship jobs in North Carolina?
Migrate Mate lists North Carolina employers with verified sponsorship history for marketing and social media roles, letting you search specifically for companies that have filed Labor Condition Applications for similar positions in cities like Charlotte, Raleigh, and Durham. Filtering by role and location helps you identify employers already familiar with the H-1B process for communications and digital marketing hires, which is a practical starting point for your search.
Which cities in North Carolina have the most social media associate sponsorship jobs?
Charlotte leads for volume given its concentration of large corporate headquarters in finance, retail, and technology. Raleigh and Durham follow closely, driven by the Research Triangle Park's tech and life sciences employers who maintain marketing and communications teams. Smaller but active markets include Greensboro, where logistics and manufacturing companies occasionally hire for digital content roles supporting brand and product communications.
Are there any state-specific factors that affect visa sponsorship for social media associates in North Carolina?
North Carolina's university system, including NC State, UNC Chapel Hill, and Duke, produces a steady pipeline of communications and marketing graduates who enter the OPT job market each year, creating familiarity among local employers with international hiring. The Research Triangle's tech sector and Charlotte's corporate corridor both attract multinationals with established immigration programs, making them more experienced with the H-1B sponsorship process for marketing support roles.
What is the prevailing wage for sponsored social media associate jobs in North Carolina?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.