Customer Manager Visa Sponsorship Jobs in Pennsylvania
Customer manager visa sponsorship jobs in Pennsylvania span industries from financial services in Philadelphia to healthcare systems in Pittsburgh and logistics hubs along the I-78 corridor. Major employers including Comcast, UPMC, and PNC Bank have active sponsorship histories. International candidates can pursue roles across the state's diverse enterprise and mid-market employer base.
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Job ID
JR54554
Job Category
SO-Front End
Career Area
Store Management
Job Type
Regular
Schedule
Full time
Job Location
15260 Kutztown Road Suite 2
Kutztown, PA 19530
Overview
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of its associates and communities? That's WEIS!
Location Address:
15260 Kutztown Road Suite 2
Job Description:
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Assistant Customer Experience Manager is responsible for the functions below, in addition to other duties as assigned:
- Promotes excellent customer relations by instilling positive customer focused behavior with associates. Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly in a polite and professional manner. Focuses on continuous improvement in all areas of the department and makes changes to ensure progress.
- Assists Customer Experience Manager in overseeing all aspects of front-end operations. Performs duties of the Customer Experience Manager in their absence. In the absence of store management, may assume complete responsibility for total store operations.
- Enforces cash handling control and security measures to identify and prevent losses. Follows and enforces all company policies/procedures related to Front End operations. Adheres to all company and state laws and regulations related to Anti-Money Laundering Compliance, tobacco and alcohol sales, lottery, price accuracy, WIC, etc. Oversees bookkeeping procedures.
- Assists Customer Experience Associates with getting change, checking prices, voids, refunds, etc. Conducts unannounced audits on cashiers.
- Assists store management in onboarding customer experience associates. Trains to provide a fast, friendly, accurate and efficient checkout experience for customers. Implements and communicates new programs and procedures to associates. Recognizes and rewards associate performance. Participates in associate annual performance reviews. Utilizes the Learning Management System (LMS) for current and new associates.
- Utilizes the auto-scheduler system to update Front End associate availabilities, headcounts, and schedules to meet weekly business demands while achieving budgeted labor rates and sales per labor hour goals.
- Controls supply costs while ensuring adequate inventory levels to meet business demands (e.g., paper and plastic bags, etc.).
- Directs the flow of customers through the Front End. Makes sure there are sufficient checkouts open to properly and efficiently service customers, keeping wait time to a minimum. Monitors breaks and lunches so customer service is not interrupted.
- Oversees lot attendant service to assist customers with shopping carts and loading groceries into vehicles.
- Operates front-end scanning equipment and register, performs all related check out procedures including properly bagging merchandise efficiently and placing merchandise in customer’s cart.
- Assist customer service with answering phone calls with a polite and positive attitude. Uses intercom for necessary announcements or pages.
- Maintains functionality of equipment, hardware, and software. Reports any issues requiring further resolution in a timely manner.
- Communicates all information to cashiers regarding special promotions and sale items. Generate sales by suggestive selling. Attends and participates in store’s daily huddles.
- Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
- Oversees safety and sanitation of the parking lot, porch, entrance/exit, and checkout area. Keeps cart corrals and parking lot clean and clear of carts. Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly.
- Ensures smooth function of department and store by cooperating with co-workers and superiors. Responsible to continuously improve job performance.
- May assist with baling cardboard or other related duties (if properly trained – training provided).
- May assist with receiving, unloading, checking-in, breaking-down, and storing deliveries through operation of power jack or hand jack (if properly trained – training provided).
- Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
- May also be called upon to assist in other departments.
SUPERVISORY RESPONSIBILITIES
Supervises all Associates within the department. May assume total leadership of the building in absence of store management. Specific number of Associates under supervision is dependent upon the store size and presence of store management.
QUALIFICATION REQUIREMENTS
To perform this job successfully, the Associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required:
Supervises associates within the department. May assume total leadership of the building in absence of store management. Specific number of associates under supervision depends upon the store size and presence of store management.
Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.
Customer Manager Job Roles in Pennsylvania
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Search Customer Manager Jobs in PennsylvaniaCustomer Manager Jobs in Pennsylvania: Frequently Asked Questions
Which companies sponsor visas for customer managers in Pennsylvania?
Pennsylvania employers with documented visa sponsorship activity for customer-facing management roles include Comcast in Philadelphia, UPMC and PNC Bank in Pittsburgh, and Cigna in the Philadelphia suburbs. Mid-market technology and logistics companies along the I-78 and I-76 corridors also sponsor regularly. Sponsorship patterns vary by company size, so focusing on employers with prior H-1B visa or EB-2/EB-3 filing history gives you the strongest starting point.
Which visa types realistically fit customer manager roles in Pennsylvania?
Customer manager roles are typically not classified as specialty occupations requiring a directly related bachelor's degree, so H-1B eligibility depends on how the employer defines the position. F-1 students may use OPT to work in a customer manager role if it relates to their field of study. Green card sponsorship through the EB-3 skilled worker category is a realistic long-term path, as it requires at least two years of experience rather than a specific degree.
How to find customer manager visa sponsorship jobs in Pennsylvania?
Migrate Mate lists Pennsylvania employers with verified visa sponsorship filing history, searchable by role and city, so you can focus on customer manager positions at companies that have sponsored before. This filters out postings from employers unlikely to support international candidates. Philadelphia, Pittsburgh, and Allentown are the strongest markets for this role, and Migrate Mate's database reflects active sponsorship activity across all three.
Which cities in Pennsylvania have the most customer manager sponsorship jobs?
Philadelphia is Pennsylvania's largest market for customer manager roles, with major corporate employers in financial services, healthcare, and telecommunications all concentrated in the metro area. Pittsburgh follows, driven by healthcare giants like UPMC and a growing technology sector. Allentown and the Lehigh Valley have emerged as secondary hubs due to logistics, insurance, and regional banking operations that regularly hire for customer-facing management positions.
Are there state-specific factors that affect customer manager sponsorship in Pennsylvania?
Pennsylvania's mix of legacy industries and growing healthcare and fintech sectors creates varied sponsorship activity across the state. Philadelphia's large professional services and insurance firms tend to have established immigration infrastructure, making sponsorship more straightforward. Pittsburgh's healthcare employers, particularly UPMC, have extensive experience sponsoring international hires. Candidates with backgrounds in financial services, healthcare operations, or technology client management are particularly well-positioned for Pennsylvania's employer base.
What is the prevailing wage for sponsored customer manager jobs in Pennsylvania?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.