H-1B Sponsorship Jobs in Puerto Rico
Puerto Rico's pharmaceutical and biotech sector is one of the most concentrated H-1B visa sponsoring industries in any U.S. jurisdiction, with major employers headquartered in the San Juan metro area. Manufacturing, healthcare, and financial services also generate consistent H-1B demand across the island.
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INTRODUCTION
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Intake Analyst (FNOL) in the Claims Department to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How You Will Create An Impact
This role is responsible for handling initial claim reports from policyholders, agents and third parties and ensuring timely and accurate claim setup into claims management system to facilitate smooth claims processing. Some of the key responsibilities of this position include:
Key Responsibilities
- Monitor FNOL inbox.
- Capture complete and accurate information about incidents, damage and parties involved into claims management system with high accuracy.
- Create detailed, clear notes documenting claims information.
- Assign claims to appropriate team based on claim types and complexity.
- Assists with claims payments occasionally.
- Identify potential fraud indicators and escalate appropriately.
- Follow established workflows and procedures.
- Meeting productivity targets while maintaining accuracy standards.
- Participate in quality assurance reviews.
- Any other job related responsibility / project required by AIG.
WHAT YOU’LL NEED TO SUCCEED
The ideal candidate should enjoy working in a fast-paced, dynamic environment with constant change and possess the following skills:
Qualifications
- Associate's degree or equivalent of a combination of experience and studies.
- Experience in customer service role.
- Strong computer skills and ability to navigate multiple systems, including MS Outlook, Teams, Excel, Word.
- Detail-oriented with strong data entry accuracy.
- Fully bilingual. Must be able to communicate fluently in Spanish and English (oral and written).
Skills
- Data entry accuracy and speed
- Basic knowledge of insurance terminology and concepts (preferred).
- Clear verbal and written communication
- Empathy and customer service orientation
- Problem solving skills for unusual situations
- Prioritization skills
- Adaptability
- Team Collaboration
Ready to prove your potential? We would love to hear from you. At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy Benefits That Take Care Of What Matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
Functional Area
CL - Claims
AIG LATIN AMERICA I I
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Tips for Finding H-1B Sponsorship Jobs in Puerto Rico
Target pharmaceutical and biotech employers first
Puerto Rico hosts a dense cluster of global pharmaceutical manufacturers, including major production facilities along the northern corridor. These companies file H-1B petitions regularly for engineering, scientific, and regulatory roles, making them a reliable starting point for sponsorship seekers.
Focus your search on the San Juan metro area
The majority of H-1B sponsoring employers in Puerto Rico are concentrated in San Juan, Guaynabo, and Bayamon. Targeting roles in this corridor significantly increases your odds of finding positions where sponsorship infrastructure already exists within the company.
Prioritize companies with established HR and legal teams
Larger multinational employers operating in Puerto Rico, particularly in pharma and finance, typically have immigration counsel on retainer and a documented process for filing H-1B petitions. Smaller local firms rarely have this infrastructure in place.
Search for roles in regulated specialty occupations
H-1B eligibility requires a specialty occupation with a direct degree requirement. In Puerto Rico, roles in pharmaceutical sciences, biomedical engineering, clinical research, and compliance fit this standard most reliably. Avoid roles where a broad range of degrees satisfies the requirement.
Use Migrate Mate to filter for verified H-1B sponsors
Identifying which specific Puerto Rico employers have an active history of H-1B filings takes significant research. Migrate Mate filters job listings by verified sponsorship history, so you can browse roles in Puerto Rico knowing the employer has sponsored H-1B workers before.
Consider U.S. territory-specific employment rules
Puerto Rico is a U.S. territory, so H-1B rules and USCIS filing requirements apply in full, identical to the mainland. However, local labor market conditions and prevailing wage determinations are specific to Puerto Rico and will affect your employer's LCA filing.
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Get Access To All JobsH-1B Jobs in Puerto Rico: Frequently Asked Questions
Which industries in Puerto Rico sponsor the most H-1B visas?
Pharmaceutical and biomedical manufacturing is by far the leading H-1B visa sponsoring industry in Puerto Rico. The island produces a significant share of the world's pharmaceutical products, and global companies like Johnson and Johnson, AbbVie, Bristol Myers Squibb, and Amgen operate manufacturing and R&D facilities there. Healthcare, financial services, and information technology also generate steady H-1B filings.
Which cities in Puerto Rico have the most H-1B sponsorship jobs?
San Juan and its surrounding municipalities, including Guaynabo, Bayamon, and Carolina, account for the overwhelming majority of H-1B sponsoring employers in Puerto Rico. The pharmaceutical corridor along the northern coast, stretching toward Barceloneta and Arecibo, also concentrates a significant number of manufacturing-related H-1B positions outside the capital metro area.
What types of roles typically qualify for H-1B sponsorship in Puerto Rico?
Roles that consistently qualify include pharmaceutical scientists, process and chemical engineers, biomedical engineers, clinical research associates, regulatory affairs specialists, IT professionals, financial analysts, and healthcare practitioners such as physicians and pharmacists. The common requirement is that the position demands a specific bachelor's degree or higher in a directly related field, not just any degree.
How do I find H-1B sponsorship jobs in Puerto Rico?
Start by identifying multinational employers with verified H-1B filing histories in Puerto Rico, particularly in pharmaceuticals and healthcare. Migrate Mate lets you search and filter job listings specifically by H-1B sponsorship status, so you can focus on Puerto Rico employers who have already demonstrated a willingness and ability to sponsor. Applying directly through company career portals after confirming sponsorship history also improves your response rate.
What is the prevailing wage for H-1B jobs in Puerto Rico?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.