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INTRODUCTION

We are seeking an experienced End-to-End Data Center Technical Program Manager to lead hyperscale data center capacity-delivery programs from early site selection through customer handover and production go-live. This role owns the integrated delivery path that converts a site into live, available compute and GPU capacity for end customers. The successful candidate will coordinate internal teams, colocation providers, utilities, contractors, and technology partners across site due diligence, design, construction, commissioning, white-space fit-out, network deployment, server readiness, and operational handover. They will bring strong technical fluency in critical electrical infrastructure, low-voltage systems, structured cabling, and networking dependencies within hyperscale data center environments.

ROLE AND RESPONSIBILITIES

Key Responsibilities

Program Management-Project Planning and Execution:

• Provides centralized PMO support and subject matter expertise to teams across the construction operation, helping ensure projects and initiatives are completed on time, within budget, and to established quality standards.

• Supports development and maintenance of integrated project schedules, providing guidance on planning practices, dependencies, and milestone delivery across multiple projects.

• Supports development and oversight of project budgets, providing expertise in resource planning, cost management, and consistent reporting to support effective execution.

• Creates, reviews, and maintains program documentation, including standards, guidance materials, technical reviews, and problem-solving papers, ensuring information is accurate, accessible, and suitable for its intended purpose.

Project Management-Project Integration and Quality Assurance:

• Develops and supports consistent quality assurance processes, providing subject matter expertise to help teams meet project requirements, organizational standards, and industry practices.

• Supports coordination and integration across project teams and operational functions, helping align planning, design, construction, commissioning, and operational readiness activities.

• Conducts targeted project reviews and site engagements to assess schedule, coordination, and quality practices, identify gaps, and share recommendations across the operation.

• Provides expertise and guidance for project startup, commissioning, and operational readiness, helping teams apply consistent practices and meet established requirements.

Risk and Problem Management:

• Works closely with site teams and functional stakeholders to evaluate risks affecting delivery across multiple projects and initiatives.

• Identifies gaps in risk identification and mitigation practices and develops guidance, tools, and tailored solutions to address these gaps.

• Supports development and implementation of mitigation strategies for significant project and operational risks, sharing lessons learned and effective practices across teams.

Stakeholder and Vendor Management:

• Serves as a central resource connecting internal teams and third-party providers, facilitating clear communication, providing subject matter guidance, and supporting issue resolution.

• Develops and maintains key relationships to effectively support internal and external stakeholders, identifying opportunities for greater alignment and process improvement.

• Provides subject matter expertise to support vendor evaluation, scope development, contract reviews, and performance management, helping teams maintain consistent expectations and standards.

Design Coordination and Improvement:

• Collaborates with design, construction, and operational teams to support consistent application of approved requirements and standards, providing guidance on technical and coordination issues.

• Consolidates feedback from project teams and colocation provider evaluations to identify lessons learned, strengthen standards, and support continuous improvement.

• Supports cross-functional teams through subject matter expertise and knowledge sharing across power, cooling, networking, structured cabling, and related operational areas, promoting consistent practices and quality standards.

Core Responsibilities

Planning & Execution:

• Manages and coordinates moderately complex tasks, monitoring timelines and deliverables to ensure timely completion and adherence to requirements for a moderately-sized project or initiative. Efficiently delegates, monitors, and prioritizes work across multiple projects and functional areas, providing subject matter guidance and adjusting plans to address shifts in resources, priorities, or timelines.

Collaboration & Partnership:

• Collaborates across the organization to align expectations, share expertise, and achieve shared objectives. Applies knowledge of business operations and stakeholder needs to develop practical guidance and solutions. Supports inclusivity by actively seeking and listening to diverse perspectives, ensuring others feel heard and respected.

Stakeholder and Vendor Management:

• Serves as the primary point of contact between the company and third-party providers, facilitating clear and effective communication, and resolving routine issues independently.

• Develops and maintains key relationships to effectively support internal and external stakeholders, identifying opportunities for process improvements.

• Selects, negotiates, and manages contracts with external vendors, contractors, and suppliers, ensuring contract compliance and performance.

Design Coordination and Improvement:

• Collaborates with design teams to ensure that construction activities across all sites align with the approved design plans and specifications, addressing routine design issues independently.

• Provides comprehensive colocation provider evaluation input for continuous improvement and identifies opportunities for process enhancements.

• Supports cross-functional teams for the installation of power, cooling, networking, and structured cabling systems, ensuring adherence to quality standards.

Problem Solving:

• Identifies and addresses moderately complex issues by analyzing a wide range of data and/or information to identify solutions in accordance with standard practices. Proactively escalates unresolved or critical issues with a thorough assessment and suggests potential solutions. Reviews, contributes to, and documents problem-solving strategies.

Continuous Learning:

• Pursues learning opportunities to expand knowledge and skills and/or tools in new areas and stays abreast of the latest industry trends and best practices. Proactively seeks and leverages ongoing feedback and training to improve skills. Coaches and mentors junior team members, fostering continuous learning and knowledge sharing within and across teams.

Continuous Improvement:

• Develops ideas, recommends updates, and/or collaborates on the implementation of process improvements to increase the efficiency and effectiveness of processes, protocols, and workflows across teams, and evaluates the impact on key stakeholders. Solicits feedback from others on ideas for alternative approaches and methods for continued improvement.

Performance and Development:

• Contributes to the talent development pipeline by participating in candidate interviews, assessing candidates, and providing hiring recommendations.