Customer Success Engineering Visa Sponsorship Jobs in Texas

Overview

At NetApp, we have a history of helping customers turn challenges into business opportunities. As part of our sales organization, your role will require a strategic blend of technical acumen and charismatic client engagement, ensuring that every partnership is nurtured towards its maximum potential. As a pivotal link between NetApp and our clients, your contributions will directly influence the growth and direction of our department, making a lasting impact on the organization's success. This is more than a job—it's a chance to be part of a team that values innovation, supports professional growth, and celebrates shared victories.

Own Every Moment at NetApp

At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.

Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins.

LOCATION REQUIREMENT

This role will manage a team of Solutions Engineers in our Mid-America and Gulf Coast districts. Candidates must be located in or willing to relocate to Austin or Houston, Texas, Kansas City or St. Louis, Missouri. Significant regional travel is expected. Candidates located outside of these regions will be automatically disqualified.

JOB SUMMARY

We're looking for a Manager of Enterprise Solutions Engineering to lead NetApp's Mid-America and Gulf Coast Districts. This is a player-coach role built for someone who genuinely loves the pre-sales motion, someone who gets energized by late-stage deal strategy, technical discovery sessions with Fortune 500 buyers, and building the kind of trust with a sales team that makes them call you before anyone else. You'll be leading a team of seasoned Solutions Engineers who support Enterprise Client Executives across the region. These SEs are deep technologists and trusted advisors who are quota-carrying, field-facing, and very good at what they do. Your job is to make them even better, and to roll up your sleeves and get in the field alongside them when it counts.

• Lead, develop, and inspire a team of Enterprise Solutions Engineers supporting complex, multi-account territories
• Act as a strategic partner to the Enterprise sales organization, owning joint territory planning, QBRs, and deal strategy cycles alongside your regional sales counterparts
• Be in the field. This means customer meetings, executive briefings, and deal support; you’re not just managing, you’re participating
• Own the technical win for the region, driving SE engagement from discovery through proof of concept to close
• Develop and maintain strong relationships with channel partners and distribution; this team’s success is deeply tied to the partner ecosystem
• Maintain a clear view of your team’s pipeline, deal stages, and technical coverage; you’ll be operationally sharp and keep your team organized and accountable
• Coach SEs through complex competitive deals, customer objections, and high-stakes presentations
• Partner cross-functionally with Product Management, Finance, Marketing, Solutions, Customer Success, and Human Resources to ensure your team has what they need to win and grow
• Own the full talent lifecycle for your team, recruiting, onboarding, retention, and development of top SE talent in the region, including succession planning
• Lead quarterly and annual performance review cycles using NetApp’s High Growth Principles, setting clear expectations, delivering real feedback, and holding your team to a consistent performance bar
• Partner closely with Sales Operations on territory design, quota setting, forecasting cadence, and internal planning cycles; you’ll be in those rooms often and expected to bring a point of view
• Drive individual development plans and career pathing conversations, identifying future leaders and helping high performers take their next step

QUALIFICATIONS

• 10+ years of experience in a pre-sales Solutions Engineering, Systems Engineering, or Sales Engineering role; you've lived this motion—and you remember what it's like to do it day-to-day
• 5+ years managing or leading an SE or technical pre-sales team, with direct ownership of team performance and regional quota attainment
• Deep technical background in enterprise data infrastructure, storage, cloud (hybrid/multi-cloud), data management, or an adjacent space; NetApp experience or strong familiarity with NetApp's portfolio is a significant plus
• Proven ability to partner with enterprise sales teams in complex, multi-stakeholder sales cycles with long deal timelines and technical buyers at the table
• Strong channel intuition; you understand how to work with and through VAR and distribution partners to multiply your team's impact
• Operationally solid; you can manage a forecast, read a pipeline, and keep a high-performing team moving without micromanaging
• Excellent communicator; you can present to a CTO, coach a junior SE, and hold your own with a skeptical sales rep, all in the same afternoon
• Willingness to travel throughout the territory (expect 30–50%) to support your team, customers, and partner relationships
• A genuine love for the pre-sales world, the deal energy, the technical discovery, the 'how do we win this' conversations

Compensation

The target salary range for this position is 253,300 - 327,800 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSUs). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

If you're ready to innovate, rise to the challenge, and own every moment—make your next move your best one.

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

Our values

Put the customer at the center. Care for each other and our communities. Think and act like owners. Build belonging every day. Embrace a growth mindset.

Benefits

Volunteer time off

40 hours of paid volunteer time each year.

Well-being

Employee Assistance Program, fitness, and mental health resources to help employees be their best.

Time away

Paid time off for vacation and to recharge.