Patient Service Representative Visa Sponsorship Jobs in Texas
Texas has one of the largest healthcare sectors in the country, with major health systems like Texas Medical Center in Houston, UT Southwestern Medical Center in Dallas, and Ascension Seton in Austin consistently hiring patient service representatives. International candidates with strong communication skills and relevant qualifications can find active visa sponsorship opportunities across the state's hospital networks and multispecialty clinics.
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About the Team
Southwest Pulmonary Associates, with locations in Dallas and Plano, Texas, has been a trusted part of the community for over 30 years. Our experienced team is dedicated to providing continuity of care in both inpatient and outpatient settings, ensuring that patients receive expert support every step of the way.
About the Role
The Patient Service Representative assumes a pivotal role in our practice relating directly and indirectly to patient satisfaction and to the ultimate success of the clinic. Given the integral nature of the position, the front office medical assistant’s demeanor must be reflective at all times of the highest quality standards of professionalism exemplified by Southwest Pulmonary as a division of Sound Physicians. This role will serve as both the first and last point of contact for our patients.
The perfect candidate must be a team player, highly motivated and demonstrate a positive attitude. This individual will assist in checking patients in/out, collecting copays, verifying benefits, scheduling procedures, answering phones, scheduling appointments and other duties as assigned.
The Details: Full-Time, 100% In office: Mon-Fri, 8am-4:30pm/5pm, Plano, Tx 75093
In this role, you will be responsible for:
- Answering and triaging incoming calls
- Scheduling patient appointments
- Taking messages and routing to appropriate physician
- Ensuring patient messages are addressed by the end of each day
- Paging calls to physicians when necessary
- Preparing patient charts for upcoming appointments
- Confirming appointments with patients a week in advance
- Assisting anyone who approaches the front desk – patients, vendors, etc.
- Verifying insurance and obtaining referrals if needed
- Checking patients in/out
- Printing demographic update sheet on all scheduled patients
- Verifying patient information is accurate and up to date
- Collecting co-payments and outstanding balances at point of visit
- Forwarding pre-certification requests to Medical Assistant
- Entering data for Daily Batch
- Printing and working no-show and cancellations list weekly
- Initiating correspondence to outside physicians regarding no-shows and cancellations
- Overseeing coordination of daily tasks
- Serving as point of contact for patient escalations
- Scheduling luncheons with Durable Medical Equipment (DME) representatives
- Sorting and distributing faxes and mail as needed
- Scanning and indexing new patient records and medical records as designated
- Other duties as assigned
What we are looking for: A successful candidate will have a demonstrated track record of a combination of these values, knowledge, and experience:
Values
- Work Ethic – Dedication to getting the job done well and on time, regardless of circumstances, a can-do attitude
- Relationship Building and Maintenance: The ability to create and nourish healthy, strong relationships, as the face of Sound
- Teamwork: Demonstrates the ability to pull people together into highly effective teams along with ability to work in a highly matrixed organization
- Critical Thinking: Demonstrates the ability to be proactive, anticipate needs; ability to make good decisions with incomplete, ambiguous information
- Adaptability – Demonstrates flexibility and a willingness to change as circumstances evolve and be coachable
- Resourcefulness– Proactive willingness to utilize available information and tools to figure things out, not afraid to ask questions when necessary
- Commitment – Demonstrates a dedication to the job, project, organization, customer/clients, and co-workers
- Strategic Thinking: Demonstrates the ability to look at the big picture and proactively develop a plan of action
- Being Self-Motivated: Proactively jumps in to start a task or project with limited direction; asks to take on more responsibility and what is next
- Collaboration: Demonstrates the ability to work well with others to accomplish a goal and get the work done; takes opinions of others into consideration; includes others in the decision-making process
Knowledge, Skills, and Abilities
- Knowledge of medical practice and care and insurance plan payers
- Knowledge of physician business procedures and medical terminology
- Knowledge of front office customer service levels
- Knowledge of medical equipment and instruments
- Ability to establish and maintain effective working relationships with patients, co-workers and vendors
- Ability to read, write and communicate effectively with oral and written correspondence
- Ability to exercise a degree of initiative and judgment
Education and Experience
- High school diploma, or equivalent and two years of healthcare experience
- 2 years’ experience in a medical office setting
- Electronic Health Record (EMR) experience
- Proficiency in the operation of a computer and other office equipment
- Skill in identifying and resolving problems
- Ability to use good reasoning and judgment and react calmly in emergency situations
Pay Range
- $18.00-$20.00 hourly. Exact pay will be determined based on candidate experience and geographical location.

About the Team
Southwest Pulmonary Associates, with locations in Dallas and Plano, Texas, has been a trusted part of the community for over 30 years. Our experienced team is dedicated to providing continuity of care in both inpatient and outpatient settings, ensuring that patients receive expert support every step of the way.
About the Role
The Patient Service Representative assumes a pivotal role in our practice relating directly and indirectly to patient satisfaction and to the ultimate success of the clinic. Given the integral nature of the position, the front office medical assistant’s demeanor must be reflective at all times of the highest quality standards of professionalism exemplified by Southwest Pulmonary as a division of Sound Physicians. This role will serve as both the first and last point of contact for our patients.
The perfect candidate must be a team player, highly motivated and demonstrate a positive attitude. This individual will assist in checking patients in/out, collecting copays, verifying benefits, scheduling procedures, answering phones, scheduling appointments and other duties as assigned.
The Details: Full-Time, 100% In office: Mon-Fri, 8am-4:30pm/5pm, Plano, Tx 75093
In this role, you will be responsible for:
- Answering and triaging incoming calls
- Scheduling patient appointments
- Taking messages and routing to appropriate physician
- Ensuring patient messages are addressed by the end of each day
- Paging calls to physicians when necessary
- Preparing patient charts for upcoming appointments
- Confirming appointments with patients a week in advance
- Assisting anyone who approaches the front desk – patients, vendors, etc.
- Verifying insurance and obtaining referrals if needed
- Checking patients in/out
- Printing demographic update sheet on all scheduled patients
- Verifying patient information is accurate and up to date
- Collecting co-payments and outstanding balances at point of visit
- Forwarding pre-certification requests to Medical Assistant
- Entering data for Daily Batch
- Printing and working no-show and cancellations list weekly
- Initiating correspondence to outside physicians regarding no-shows and cancellations
- Overseeing coordination of daily tasks
- Serving as point of contact for patient escalations
- Scheduling luncheons with Durable Medical Equipment (DME) representatives
- Sorting and distributing faxes and mail as needed
- Scanning and indexing new patient records and medical records as designated
- Other duties as assigned
What we are looking for: A successful candidate will have a demonstrated track record of a combination of these values, knowledge, and experience:
Values
- Work Ethic – Dedication to getting the job done well and on time, regardless of circumstances, a can-do attitude
- Relationship Building and Maintenance: The ability to create and nourish healthy, strong relationships, as the face of Sound
- Teamwork: Demonstrates the ability to pull people together into highly effective teams along with ability to work in a highly matrixed organization
- Critical Thinking: Demonstrates the ability to be proactive, anticipate needs; ability to make good decisions with incomplete, ambiguous information
- Adaptability – Demonstrates flexibility and a willingness to change as circumstances evolve and be coachable
- Resourcefulness– Proactive willingness to utilize available information and tools to figure things out, not afraid to ask questions when necessary
- Commitment – Demonstrates a dedication to the job, project, organization, customer/clients, and co-workers
- Strategic Thinking: Demonstrates the ability to look at the big picture and proactively develop a plan of action
- Being Self-Motivated: Proactively jumps in to start a task or project with limited direction; asks to take on more responsibility and what is next
- Collaboration: Demonstrates the ability to work well with others to accomplish a goal and get the work done; takes opinions of others into consideration; includes others in the decision-making process
Knowledge, Skills, and Abilities
- Knowledge of medical practice and care and insurance plan payers
- Knowledge of physician business procedures and medical terminology
- Knowledge of front office customer service levels
- Knowledge of medical equipment and instruments
- Ability to establish and maintain effective working relationships with patients, co-workers and vendors
- Ability to read, write and communicate effectively with oral and written correspondence
- Ability to exercise a degree of initiative and judgment
Education and Experience
- High school diploma, or equivalent and two years of healthcare experience
- 2 years’ experience in a medical office setting
- Electronic Health Record (EMR) experience
- Proficiency in the operation of a computer and other office equipment
- Skill in identifying and resolving problems
- Ability to use good reasoning and judgment and react calmly in emergency situations
Pay Range
- $18.00-$20.00 hourly. Exact pay will be determined based on candidate experience and geographical location.
Patient Service Representative Job Roles in Texas
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Search Patient Service Representative Jobs in TexasPatient Service Representative Jobs in Texas: Frequently Asked Questions
Which companies sponsor visas for patient service representatives in Texas?
Large integrated health systems are the most active sponsors for patient service representative roles in Texas. Organizations like Texas Medical Center-affiliated hospitals, Baylor Scott & White Health, UT Southwestern Medical Center, HCA Houston Healthcare, and Methodist Health System have histories of sponsoring skilled healthcare support staff. Larger systems generally have dedicated immigration resources and HR infrastructure to manage sponsorship, making them more reliable options than smaller independent clinics.
Which visa types are most common for patient service representative roles in Texas?
The H-1B visa is the most commonly pursued category, but patient service representative roles must qualify as a specialty occupation, which requires a position that normally demands at least a bachelor's degree in a specific field. Some candidates may qualify under TN status if they are Canadian or Mexican nationals in eligible occupational categories. Employers determine which visa category fits the role and must initiate the sponsorship process.
Which cities in Texas have the most patient service representative sponsorship jobs?
Houston leads due to the concentration of hospitals and specialty clinics within the Texas Medical Center, the largest medical complex in the world. Dallas-Fort Worth is a close second, anchored by UT Southwestern, Parkland Health, and a dense network of multispecialty groups. San Antonio and Austin also see consistent hiring, supported by major systems including University Health and Ascension Seton respectively.
How to find patient service representative visa sponsorship jobs in Texas?
Migrate Mate is built specifically for international job seekers and filters patient service representative roles in Texas by visa sponsorship status, saving time compared to manually screening general job boards. You can browse current openings from Texas employers who have indicated sponsorship willingness, apply directly, and access resources on the sponsorship process. Filtering by city within Texas helps narrow results to specific markets like Houston or Dallas.
Are there state-specific considerations for patient service representatives seeking sponsorship in Texas?
Texas has no state income tax, which affects total compensation comparisons, but employers must still meet the prevailing wage requirements set by the Department of Labor for any sponsored position. Texas's large uninsured population and high volume of federally qualified health centers create consistent demand for patient-facing roles across underserved communities. Candidates with bilingual skills, particularly Spanish, have a meaningful advantage given the state's demographics.
What is the prevailing wage for sponsored patient service representative jobs in Texas?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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