Technical Support Visa Sponsorship Jobs in Utah
Technical support roles in Utah attract consistent visa sponsorship from major employers like Adobe, Qualtrics, and Pluralsight, concentrated in the Salt Lake City metro and the Silicon Slopes corridor stretching through Lehi and Provo. Utah's dense tech sector and growing enterprise software industry make it one of the more active states for international candidates in this field.
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Get Access To All JobsINTRODUCTION
Are you interested in gaining professional experience with video, audio and/or educational technologies like Canvas and Zoom? This position provides learning on the job and a flexible schedule while working with and supporting a wide variety of video, streaming and audiovisual technologies and tasks!
This part-time, on-campus position is ideal for students or someone needing a position that can schedule around other commitments. A UTA pass is provided to all employees. Under general supervision, provides support for Digital Learning Technologies (DLT) classroom and events video/av services, operates cameras and videoconferencing systems, customer service and technical support to DLT customers in classrooms and at the DLT Service Desk.
ABOUT UIT
University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U’s Chief Information Officer and is responsible for many of the U’s shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.
ABOUT THE UNIVERSITY OF UTAH
Located in Salt Lake City, the U is the flagship institution of the State of Utah’s system of higher education, home to arts and museum venues and a member of the BIG-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities.
Responsibilities
- Provides customer service and technical support to clients in person and on the phone
- Records and monitors video from one or multiple cameras
- Operates video conferencing over interactive video conferencing (IVC) systems
- Delivers audiovisual equipment to University campus classrooms and departments
- Maintains, cleans, organizes equipment and may perform minor repairs
- Troubleshoots video and audio recording devices
- Communicates effectively with faculty, staff, and others involved in facilitating video projects
- Organizes and maintains videos in a computer database
- Schedules equipment rental for campus classes and events
- Administrative duties as needed
MINIMUM QUALIFICATIONS
PREFERENCES
- Audio-visual technical aptitude
- Knowledge of media-production
LOCATION
Location: Campus
City: Salt Lake City, UT
COMPENSATION
Pay Rate Range: $15.00/hour
WORK SCHEDULE SUMMARY
Various shifts. Open from 7:30AM-7:00PM Monday to Thursday and from 7:30AM – 5:00PM on Fridays. Some filming and events can be outside of these hours (rarely on the weekend.)
ADDITIONAL INFORMATION
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the University of Utah Non-Discrimination page.
Online reports may be submitted at https://oeo.utah.edu
This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
INTRODUCTION
Are you interested in gaining professional experience with video, audio and/or educational technologies like Canvas and Zoom? This position provides learning on the job and a flexible schedule while working with and supporting a wide variety of video, streaming and audiovisual technologies and tasks!
This part-time, on-campus position is ideal for students or someone needing a position that can schedule around other commitments. A UTA pass is provided to all employees. Under general supervision, provides support for Digital Learning Technologies (DLT) classroom and events video/av services, operates cameras and videoconferencing systems, customer service and technical support to DLT customers in classrooms and at the DLT Service Desk.
ABOUT UIT
University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U’s Chief Information Officer and is responsible for many of the U’s shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.
ABOUT THE UNIVERSITY OF UTAH
Located in Salt Lake City, the U is the flagship institution of the State of Utah’s system of higher education, home to arts and museum venues and a member of the BIG-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities.
Responsibilities
- Provides customer service and technical support to clients in person and on the phone
- Records and monitors video from one or multiple cameras
- Operates video conferencing over interactive video conferencing (IVC) systems
- Delivers audiovisual equipment to University campus classrooms and departments
- Maintains, cleans, organizes equipment and may perform minor repairs
- Troubleshoots video and audio recording devices
- Communicates effectively with faculty, staff, and others involved in facilitating video projects
- Organizes and maintains videos in a computer database
- Schedules equipment rental for campus classes and events
- Administrative duties as needed
MINIMUM QUALIFICATIONS
PREFERENCES
- Audio-visual technical aptitude
- Knowledge of media-production
LOCATION
Location: Campus
City: Salt Lake City, UT
COMPENSATION
Pay Rate Range: $15.00/hour
WORK SCHEDULE SUMMARY
Various shifts. Open from 7:30AM-7:00PM Monday to Thursday and from 7:30AM – 5:00PM on Fridays. Some filming and events can be outside of these hours (rarely on the weekend.)
ADDITIONAL INFORMATION
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the University of Utah Non-Discrimination page.
Online reports may be submitted at https://oeo.utah.edu
This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Technical Support Job Roles in Utah
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Search Technical Support Jobs in UtahTechnical Support Jobs in Utah: Frequently Asked Questions
Which companies sponsor visas for technical support roles in Utah?
Several established tech employers in Utah have a track record of sponsoring work visas for technical support positions. Adobe's Lehi campus, Qualtrics in Provo, and Pluralsight in Draper regularly appear in Department of Labor disclosure data for H-1B visa filings. Larger enterprise and SaaS companies concentrated along the Silicon Slopes corridor are generally the most active sponsors, as they have dedicated HR and legal resources to manage the process.
Which visa types are most common for technical support roles in Utah?
The H-1B is the most common visa for technical support roles in Utah, but eligibility depends on whether the specific position qualifies as a specialty occupation requiring a bachelor's degree or higher in a related field. Roles involving complex systems administration, enterprise software support, or cloud infrastructure analysis are more likely to meet that threshold. Candidates from Australia may also qualify for the E-3 visa, and those from Canada or Mexico may be eligible for TN visa status.
Which cities in Utah have the most technical support sponsorship jobs?
The Salt Lake City metro area, including Sandy and Murray, accounts for the largest share of technical support roles in the state. The Silicon Slopes corridor, running through Lehi, Provo, and Draper, is the second major concentration, driven by a high density of SaaS and enterprise software companies headquartered there. Ogden has a smaller but growing presence, partly due to technology operations tied to logistics and manufacturing firms in the region.
How to find technical support visa sponsorship jobs in Utah?
Migrate Mate is built specifically for international candidates seeking visa sponsorship and filters technical support jobs in Utah by sponsorship history. Rather than sorting through general job postings, you can use Migrate Mate to identify Utah employers who have filed H-1B or other work visa applications for technical support roles in the past, which is a practical signal of sponsorship willingness. Setting up role and location filters for Utah will surface the most relevant active listings.
Are there state-specific factors that affect technical support sponsorship hiring in Utah?
Utah's large university system, including the University of Utah and Brigham Young University, produces a steady pipeline of graduates that employers draw from, which can affect how urgently companies recruit internationally. That said, the rapid growth of Silicon Slopes has created consistent demand that local supply alone does not always fill. Employers are required to pay the Department of Labor prevailing wage for the relevant position and county, which applies uniformly regardless of a candidate's visa category.
What is the prevailing wage for sponsored technical support jobs in Utah?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.