Service Engineer Visa Sponsorship Jobs in Wisconsin
Service engineer jobs in Wisconsin span industrial automation, medical devices, and heavy equipment, with employers like Rockwell Automation, Oshkosh Corporation, and GE Healthcare actively hiring in Milwaukee, Madison, and the Fox Valley region. International candidates with engineering degrees and hands-on systems experience will find Wisconsin's manufacturing-intensive economy a strong fit for visa-sponsored roles.
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Get Access To All JobsCompany Description
TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts™, has been our strength for over 50 years. At TOMRA, we want people to innovate, show passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees.
Job Description
The Field Service Engineer is responsible for delivering exceptional technical support, maintenance, installation, and customer training services for TOMRA's cutting-edge food sorting equipment. This role aims to ensure the seamless operation of TOMRA's solutions, maximize equipment performance and enhance customer satisfaction.
Primary Job Functions
- Perform field service work at customer sites which includes installation, commissioning, testing, integration, optimization, maintenance and repair, ensuring full functionality according to machine specifications.
- Perform all mechanical, electrical, electronic and optical tuning and setup.
- Analyze, evaluate and diagnose equipment; troubleshooting machine problems through to resolution.
- Perform preventative maintenance including preseason service, postseason service and enhancing ongoing performance of machines.
- React in a prompt and professional manner to customer machine issues in the field. Where an easy fix is not possible, ensure customer is well informed of the next steps and potential costs.
- Address customer complaints and if necessary, escalate to appropriate stakeholders.
- Maintain close relationships and work collaboratively with engineering, research & development, sales, customer solution delivery and other internal stakeholders for continuous improvement activities, to advise on any potential sales opportunities and to successfully complete projects. Contribution and collaboration is vital whether its research and development site testing, refurbishment, refitting, upgrades or new installs, all projects require teamwork.
- Act as the voice of the customer in the value chain to improve products systems and services, by reporting on feedback and comments received in the field leadership, research and development, or sales.
- Assist with training and development of new Field Service Engineers, as requested.
- Instruct and train customers on operation of machine, utilization and required maintenance of the systems.
- Manage and control tools, test equipment, technical documentation and other assigned equipment.
- Embrace related assignments and responsibilities as required to contribute to the overall success of the team.
- Promote a “Safety First” culture throughout the company, our customers, and our industry.
Qualifications
- An Associate's degree in electrical, electronic, automation, mechanical, mechatronics, sustainable manufacturing, or industrial engineering is preferred or combination education and equivalent experience is accepted.
- Relevant knowledge of electronics/electrical assembly and wiring.
- Strong understanding / knowledge of electronics and electrical assembly and wiring.
- Proven to read, analyze and interpret technical procedures and/or governmental regulations.
- Assist and support customers in a professional manner.
- Ability to establish and maintain effective working relationships with customers, internal and external associates and management.
- Excellent communication skills and the ability to deal effectively with customers in the English language as necessary.
- Competent with Microsoft Office – Word, Excel and Outlook.
- A positive attitude with a strong customer service mindset.
Experience
- Two plus years’ experience in field service and customer support.
- Two plus years’ experience in PC building, repairing and diagnostic testing.
- Two plus years’ experience in installing software on PC’s.
- Experience with packaging and or printing machinery a plus.
- Experience engaging with customers in a service delivery environment.
- Experience in electronic system troubleshooting a plus.
- Working knowledge of basic analog and digital circuits, electrical power circuits, PLC circuits.
- Working knowledge of basic test equipment such as oscilloscopes and voltmeters.
- Knowledge of computer hardware and configurations.
- Ability to read schematics.
Work Environment
- Ability to work in Food processing plants, farms, cold storage facilities, and outside in high/low temperatures.
- Ability to work in an open office environment as well as industrial customer worksites.
Travel
- Willing to travel for at least 70% of the time, domestic and international travel based on a flexible schedule; includes weekends and/or holiday travels.
- Ability to obtain a passport.
Driving
- Ability to drive without restrictions in residency country.
Additional Information
Pay Band
For U.S. applicants, in accordance with applicable disclosure requirements, the anticipated hourly base pay range for this position is $26.00 to $32.45 per hour. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location.
Why work for us:
Be part of a mission to transform how we all obtain, use and reuse the planet’s resources to enable a world without waste. We love innovation, a collaborative environment where idea sharing and thinking outside the box is encouraged.
What we offer:
- Comprehensive medical, dental, and vision plans with 100% employee premium coverage.
- 31 days of PTO annually (vacation, sick, and holidays), increasing with tenure.
- 401(k) with 100% match on the first 4% of your contributions.
- 8 weeks of fully paid parental leave for eligible employees.
- Up to 4 days of paid bereavement leave to support employees during personal loss.
- Employee Assistance Program supporting mental, emotional, and financial well-being.
- Inclusive culture that values diversity, well-being, and teamwork.
- Global career growth opportunities with strong internal promotion record.
Proud Gold Level 2024 & 2025 Cigna Healthy Workforce Award recipient
TOMRA is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process.
All your information will be kept confidential according to EEO guidelines.
Company Description
TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts™, has been our strength for over 50 years. At TOMRA, we want people to innovate, show passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees.
Job Description
The Field Service Engineer is responsible for delivering exceptional technical support, maintenance, installation, and customer training services for TOMRA's cutting-edge food sorting equipment. This role aims to ensure the seamless operation of TOMRA's solutions, maximize equipment performance and enhance customer satisfaction.
Primary Job Functions
- Perform field service work at customer sites which includes installation, commissioning, testing, integration, optimization, maintenance and repair, ensuring full functionality according to machine specifications.
- Perform all mechanical, electrical, electronic and optical tuning and setup.
- Analyze, evaluate and diagnose equipment; troubleshooting machine problems through to resolution.
- Perform preventative maintenance including preseason service, postseason service and enhancing ongoing performance of machines.
- React in a prompt and professional manner to customer machine issues in the field. Where an easy fix is not possible, ensure customer is well informed of the next steps and potential costs.
- Address customer complaints and if necessary, escalate to appropriate stakeholders.
- Maintain close relationships and work collaboratively with engineering, research & development, sales, customer solution delivery and other internal stakeholders for continuous improvement activities, to advise on any potential sales opportunities and to successfully complete projects. Contribution and collaboration is vital whether its research and development site testing, refurbishment, refitting, upgrades or new installs, all projects require teamwork.
- Act as the voice of the customer in the value chain to improve products systems and services, by reporting on feedback and comments received in the field leadership, research and development, or sales.
- Assist with training and development of new Field Service Engineers, as requested.
- Instruct and train customers on operation of machine, utilization and required maintenance of the systems.
- Manage and control tools, test equipment, technical documentation and other assigned equipment.
- Embrace related assignments and responsibilities as required to contribute to the overall success of the team.
- Promote a “Safety First” culture throughout the company, our customers, and our industry.
Qualifications
- An Associate's degree in electrical, electronic, automation, mechanical, mechatronics, sustainable manufacturing, or industrial engineering is preferred or combination education and equivalent experience is accepted.
- Relevant knowledge of electronics/electrical assembly and wiring.
- Strong understanding / knowledge of electronics and electrical assembly and wiring.
- Proven to read, analyze and interpret technical procedures and/or governmental regulations.
- Assist and support customers in a professional manner.
- Ability to establish and maintain effective working relationships with customers, internal and external associates and management.
- Excellent communication skills and the ability to deal effectively with customers in the English language as necessary.
- Competent with Microsoft Office – Word, Excel and Outlook.
- A positive attitude with a strong customer service mindset.
Experience
- Two plus years’ experience in field service and customer support.
- Two plus years’ experience in PC building, repairing and diagnostic testing.
- Two plus years’ experience in installing software on PC’s.
- Experience with packaging and or printing machinery a plus.
- Experience engaging with customers in a service delivery environment.
- Experience in electronic system troubleshooting a plus.
- Working knowledge of basic analog and digital circuits, electrical power circuits, PLC circuits.
- Working knowledge of basic test equipment such as oscilloscopes and voltmeters.
- Knowledge of computer hardware and configurations.
- Ability to read schematics.
Work Environment
- Ability to work in Food processing plants, farms, cold storage facilities, and outside in high/low temperatures.
- Ability to work in an open office environment as well as industrial customer worksites.
Travel
- Willing to travel for at least 70% of the time, domestic and international travel based on a flexible schedule; includes weekends and/or holiday travels.
- Ability to obtain a passport.
Driving
- Ability to drive without restrictions in residency country.
Additional Information
Pay Band
For U.S. applicants, in accordance with applicable disclosure requirements, the anticipated hourly base pay range for this position is $26.00 to $32.45 per hour. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location.
Why work for us:
Be part of a mission to transform how we all obtain, use and reuse the planet’s resources to enable a world without waste. We love innovation, a collaborative environment where idea sharing and thinking outside the box is encouraged.
What we offer:
- Comprehensive medical, dental, and vision plans with 100% employee premium coverage.
- 31 days of PTO annually (vacation, sick, and holidays), increasing with tenure.
- 401(k) with 100% match on the first 4% of your contributions.
- 8 weeks of fully paid parental leave for eligible employees.
- Up to 4 days of paid bereavement leave to support employees during personal loss.
- Employee Assistance Program supporting mental, emotional, and financial well-being.
- Inclusive culture that values diversity, well-being, and teamwork.
- Global career growth opportunities with strong internal promotion record.
Proud Gold Level 2024 & 2025 Cigna Healthy Workforce Award recipient
TOMRA is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process.
All your information will be kept confidential according to EEO guidelines.
Service Engineer Job Roles in Wisconsin
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Search Service Engineer Jobs in WisconsinService Engineer Jobs in Wisconsin: Frequently Asked Questions
Which companies sponsor visas for service engineers in Wisconsin?
Several large Wisconsin employers have a documented history of sponsoring H-1B visas for engineering roles. Rockwell Automation in Milwaukee, GE Healthcare in Waukesha, Oshkosh Corporation in Oshkosh, and Kohler Co. in Kohler all appear in Department of Labor LCA filings for engineering positions. Smaller industrial automation and medical device firms in the Fox Valley and Madison areas also sponsor, though less frequently than these larger manufacturers.
Which visa types are most common for service engineer roles in Wisconsin?
The H-1B is the most common visa for service engineers in Wisconsin, provided the role qualifies as a specialty occupation requiring a bachelor's degree in a specific engineering field. The O-1A is an option for candidates with demonstrated extraordinary ability. Candidates from Canada or Mexico may qualify for the TN visa under the USMCA, which covers certain engineering occupations and does not require an annual lottery.
Which cities in Wisconsin have the most service engineer sponsorship jobs?
Milwaukee is Wisconsin's primary hub for sponsored engineering roles, driven by its concentration of industrial manufacturers and healthcare technology companies. Madison follows, with strong demand from automation and research-adjacent firms. The Fox Valley corridor, including Appleton and Oshkosh, supports significant activity in paper, packaging, and heavy equipment manufacturing. Green Bay also has a smaller but active market tied to food processing and industrial equipment service.
How to find service engineer visa sponsorship jobs in Wisconsin?
Migrate Mate is built specifically for international candidates seeking visa sponsorship and lets you filter service engineer roles by state, so you can focus exclusively on Wisconsin employers actively hiring. Beyond browsing the job board, it helps to research which Wisconsin manufacturers have filed LCAs recently, as that signals active sponsorship. Targeting mid-size to large industrial firms in Milwaukee, the Fox Valley, and Madison gives you the strongest starting pool.
Are there state-specific considerations for service engineers seeking sponsorship in Wisconsin?
Wisconsin's manufacturing base means many service engineer openings require hands-on fieldwork or travel to client sites, which employers must accurately describe in the H-1B petition and Labor Condition Application. The University of Wisconsin system produces engineering graduates who remain in-state, creating competitive hiring pools. International candidates with experience in industrial automation, precision manufacturing, or medical device servicing tend to align well with the skills Wisconsin employers most actively seek for sponsored positions.
What is the prevailing wage for sponsored service engineer jobs in Wisconsin?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.