Service Engineer Visa Sponsorship Jobs in New York
Service engineer roles in New York span industries from financial technology firms in Manhattan to semiconductor manufacturers on Long Island and life sciences companies in the Hudson Valley. Major employers including IBM, Siemens, and Honeywell have established engineering operations across the state, making New York one of the more active markets for service engineer visa sponsorship on the East Coast.
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Get Access To All JobsINTRODUCTION
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
ROLE AND RESPONSIBILITIES
The Senior Instrument Service Engineer – Training Center serves as the final technical authority for all diagnostic instruments supporting customer and internal training. This role is accountable for instrument readiness, performance, compliance, and risk prevention to ensure uninterrupted training delivery and a world class customer experience. Operating with a high degree of autonomy, the position extends beyond break/fix service and includes advanced diagnostics, performance trend analysis, instructor enablement, and cross functional technical leadership.
Training Center Instrument Ownership & Readiness
- Own the technical performance, configuration, and readiness of all diagnostic systems used for customer and internal training.
- Execute daily instrument readiness activities, including early morning startup, quality control, and verification of issue resolution prior to class start.
- Serve as the final technical authority ensuring instruments meet defined training and customer experience standards.
- Lead advanced troubleshooting, corrective actions, upgrades, installations, relocations, and configuration management.
Advanced Diagnostics, Performance Trends & Risk Prevention
- Analyze service history, instrument logs, uptime data, and failure trends.
- Identify systemic issues, readiness gaps, and service risks impacting training delivery.
- Proactively mitigate risks before impact to scheduled training.
- Provide clear, data‑driven recommendations to improve reliability.
- Partner with Engineering, Product Support, and Education teams to resolve systemic issues.
Preventive Maintenance, Quality & Compliance
- Plan, perform, and document preventive maintenance aligned with Siemens Healthineers standards and training schedules.
- Manage and execute Modification Updates (MUs) and software upgrades with full documentation.
- Maintain audit‑ready service records and strict adherence to QMS, regulatory, safety, and documentation requirements.
- Support audits, investigations, CAPAs, and quality initiatives related to training instruments.
Technical Leadership & Instructor Enablement
- Act as the primary technical escalation point for training center instrumentation.
- Deliver service, instrument care, and fault‑prevention training to instructors and internal stakeholders.
- Develop and maintain training center‑specific readiness checklists, service best practices, and guidance.
- Mentor associate and mid‑level Service Engineers supporting the training environment.
- Translate complex technical issues into clear, actionable guidance.
Cross‑Functional Collaboration & Infrastructure Support
- Act as a technical partner for cross‑functional local and global initiatives.
- Provide structured feedback and recommendations for product enhancements based on real‑world instrument behavior.
- Support technical workshops and enablement for instructors, FlexForce, and service teams.
- Provide engineering guidance for laboratory infrastructure (water systems, refrigeration, environmental controls).
- Partner with Facilities and external contractors on training center upgrades, renovations, and compliance initiatives.
- Serve as the training center’s engineering liaison during construction or upgrade projects.
Continuous Improvement & Reporting
- Provide regular updates on service status, planned maintenance, repairs, and identified risks.
- Drive continuous improvement initiatives to enhance reliability, service processes, and training center efficiency.
- Lead or contribute to special projects and product launches as required.
Key Performance Indicators (Optional Workday Section)
- Instrument uptime and availability
- Zero missed or delayed classes due to preventable instrument issues
- Proactive risk identification and mitigation
- Consistent training readiness and customer experience
BASIC QUALIFICATIONS
Required Education
Bachelor’s degree in Engineering, Biomedical Engineering, or related technical discipline preferred
(Equivalent experience accepted)
Required Experience
- Minimum 5 years of field service or engineering experience with complex medical or laboratory diagnostic instruments
- Demonstrated experience with Atellica platforms or equivalent IVD systems preferred
- Experience with automation, middleware, or high‑volume laboratory environments preferred
Required Skills
- Expert‑level troubleshooting and systems thinking
- Strong diagnostic, analytical and problem‑solving skills applied to complex technical issues
- Ability to operate independently with limited oversight
- Exceptional organizational skills with the ability to work independently and make decisions with limited oversight. Ability to manage multiple systems, priorities, and deadlines simultaneously.
- Strong written, verbal, and interpersonal communication skills
- Proven ability to influence without authority
- High attention to detail and disciplined documentation practices
- Customer‑focused mindset with clear ownership and accountability
- Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and Teams
- Experience with service documentation systems and databases
Physical Requirements
Ability to lift and move equipment up to approximately 50 pounds, with or without accommodation
COMPENSATION
The base pay range for this position is:
$81,060 - $111,463
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long‑term and short‑term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.
Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID‑19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training.
Who we are
We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision‑making and treatment pathways.
How we work
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Equal Employment Opportunity Statement:
Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law:
Applicants and employees are protected under Federal law from discrimination.
Reasonable Accommodations:
Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.
California Privacy Notice:
California residents have the right to receive additional notices about their personal information.
Export Control:
“A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”
Data Privacy:
We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open.
Beware of Job Scams:
Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.
To all recruitment agencies:
Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.
INTRODUCTION
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
ROLE AND RESPONSIBILITIES
The Senior Instrument Service Engineer – Training Center serves as the final technical authority for all diagnostic instruments supporting customer and internal training. This role is accountable for instrument readiness, performance, compliance, and risk prevention to ensure uninterrupted training delivery and a world class customer experience. Operating with a high degree of autonomy, the position extends beyond break/fix service and includes advanced diagnostics, performance trend analysis, instructor enablement, and cross functional technical leadership.
Training Center Instrument Ownership & Readiness
- Own the technical performance, configuration, and readiness of all diagnostic systems used for customer and internal training.
- Execute daily instrument readiness activities, including early morning startup, quality control, and verification of issue resolution prior to class start.
- Serve as the final technical authority ensuring instruments meet defined training and customer experience standards.
- Lead advanced troubleshooting, corrective actions, upgrades, installations, relocations, and configuration management.
Advanced Diagnostics, Performance Trends & Risk Prevention
- Analyze service history, instrument logs, uptime data, and failure trends.
- Identify systemic issues, readiness gaps, and service risks impacting training delivery.
- Proactively mitigate risks before impact to scheduled training.
- Provide clear, data‑driven recommendations to improve reliability.
- Partner with Engineering, Product Support, and Education teams to resolve systemic issues.
Preventive Maintenance, Quality & Compliance
- Plan, perform, and document preventive maintenance aligned with Siemens Healthineers standards and training schedules.
- Manage and execute Modification Updates (MUs) and software upgrades with full documentation.
- Maintain audit‑ready service records and strict adherence to QMS, regulatory, safety, and documentation requirements.
- Support audits, investigations, CAPAs, and quality initiatives related to training instruments.
Technical Leadership & Instructor Enablement
- Act as the primary technical escalation point for training center instrumentation.
- Deliver service, instrument care, and fault‑prevention training to instructors and internal stakeholders.
- Develop and maintain training center‑specific readiness checklists, service best practices, and guidance.
- Mentor associate and mid‑level Service Engineers supporting the training environment.
- Translate complex technical issues into clear, actionable guidance.
Cross‑Functional Collaboration & Infrastructure Support
- Act as a technical partner for cross‑functional local and global initiatives.
- Provide structured feedback and recommendations for product enhancements based on real‑world instrument behavior.
- Support technical workshops and enablement for instructors, FlexForce, and service teams.
- Provide engineering guidance for laboratory infrastructure (water systems, refrigeration, environmental controls).
- Partner with Facilities and external contractors on training center upgrades, renovations, and compliance initiatives.
- Serve as the training center’s engineering liaison during construction or upgrade projects.
Continuous Improvement & Reporting
- Provide regular updates on service status, planned maintenance, repairs, and identified risks.
- Drive continuous improvement initiatives to enhance reliability, service processes, and training center efficiency.
- Lead or contribute to special projects and product launches as required.
Key Performance Indicators (Optional Workday Section)
- Instrument uptime and availability
- Zero missed or delayed classes due to preventable instrument issues
- Proactive risk identification and mitigation
- Consistent training readiness and customer experience
BASIC QUALIFICATIONS
Required Education
Bachelor’s degree in Engineering, Biomedical Engineering, or related technical discipline preferred
(Equivalent experience accepted)
Required Experience
- Minimum 5 years of field service or engineering experience with complex medical or laboratory diagnostic instruments
- Demonstrated experience with Atellica platforms or equivalent IVD systems preferred
- Experience with automation, middleware, or high‑volume laboratory environments preferred
Required Skills
- Expert‑level troubleshooting and systems thinking
- Strong diagnostic, analytical and problem‑solving skills applied to complex technical issues
- Ability to operate independently with limited oversight
- Exceptional organizational skills with the ability to work independently and make decisions with limited oversight. Ability to manage multiple systems, priorities, and deadlines simultaneously.
- Strong written, verbal, and interpersonal communication skills
- Proven ability to influence without authority
- High attention to detail and disciplined documentation practices
- Customer‑focused mindset with clear ownership and accountability
- Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and Teams
- Experience with service documentation systems and databases
Physical Requirements
Ability to lift and move equipment up to approximately 50 pounds, with or without accommodation
COMPENSATION
The base pay range for this position is:
$81,060 - $111,463
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long‑term and short‑term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.
Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID‑19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training.
Who we are
We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision‑making and treatment pathways.
How we work
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Equal Employment Opportunity Statement:
Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law:
Applicants and employees are protected under Federal law from discrimination.
Reasonable Accommodations:
Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.
California Privacy Notice:
California residents have the right to receive additional notices about their personal information.
Export Control:
“A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”
Data Privacy:
We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open.
Beware of Job Scams:
Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.
To all recruitment agencies:
Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.
Service Engineer Job Roles in New York
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Search Service Engineer Jobs in New YorkService Engineer Jobs in New York: Frequently Asked Questions
Which companies sponsor visas for service engineers in New York?
Companies with consistent H-1B visa sponsorship histories for service engineers in New York include IBM, Siemens, Honeywell, Cognizant, and Infosys. Financial services firms in Manhattan and medical device companies in the Albany and Long Island corridors also sponsor service engineers regularly. Sponsorship patterns vary by year and hiring volume, so checking recent H-1B disclosure data from the Department of Labor gives the most accurate picture of which employers are actively filing.
Which visa types are most common for service engineer roles in New York?
The H-1B is the most common visa for service engineers in New York, provided the role qualifies as a specialty occupation requiring a bachelor's degree or higher in a specific technical field. Engineers from Australia may qualify for the E-3 visa, and Canadian and Mexican nationals can explore the TN visa under the USMCA. Those with exceptional credentials may also be considered for the O-1A. Eligibility depends on the specific role, employer, and individual qualifications.
Which cities in New York have the most service engineer sponsorship jobs?
New York City, particularly Manhattan and the outer boroughs, accounts for the largest concentration of service engineer sponsorship activity due to its density of technology, finance, and enterprise software companies. Albany sees demand from government contractors and semiconductor firms near the SUNY Poly campus. Buffalo has growing engineering employment tied to advanced manufacturing, and Long Island has an active base of defense and aerospace employers with engineering needs.
How to find service engineer visa sponsorship jobs in New York?
Migrate Mate filters service engineer jobs in New York specifically by visa sponsorship availability, saving you from sifting through listings that don't apply to international candidates. Beyond browsing Migrate Mate, reviewing Department of Labor LCA disclosure data lets you verify which New York employers have filed H-1B applications for service engineer titles in recent years, which helps you prioritize outreach to companies with an established sponsorship track record.
Are there any New York-specific considerations for service engineers seeking visa sponsorship?
New York State requires H-1B employers to pay the prevailing wage as determined by the Department of Labor, and New York City's high cost of living means prevailing wage benchmarks in the metro area tend to be among the highest in the country. Service engineers working in regulated industries like finance, healthcare technology, or defense contracting may also encounter additional employer compliance requirements. Some roles in these sectors require background checks or security clearances that can affect sponsorship timelines.
What is the prevailing wage for sponsored service engineer jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.