Service Engineer Visa Sponsorship Jobs in Hawaii
Service engineer visa sponsorship jobs in Hawaii are concentrated in Honolulu, where defense contractors like Booz Allen Hamilton and Leidos, along with hospitality technology firms and telecommunications providers such as Hawaiian Telcom, maintain engineering operations. The state's unique mix of military infrastructure, tourism-driven tech, and renewable energy projects creates steady demand for qualified service engineers.
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Get Access To All JobsJob Description:
Summary
The Customer Service Coordinator will support the shop management process through timely customer communications and scheduling, inventory ordering and stocking, repair follow-up, and maintenance file management. Assist with cost savings and customer retention across area.
Shop Location: Kapolei, HI
Work Schedule: Monday - Friday
Hours: 7:00am to 3:30pm
Hourly Pay | Paid Weekly!
Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
At Ryder, we are always looking for outstanding individuals to join our team and have a dedicated careers site of all our currently open positions available at https://ryder.com/careers. We take the security of everyone’s personal information very seriously and are dedicated to securing and protecting any information provided to us. This is why, we only accept employment applications through our official careers site. You may receive phone calls, text messages, or emails that appear to be from Ryder or other trusted organizations, but it is important that you remain vigilant when responding to these as they may be scams in which fraudsters try to obtain your personal information for malicious purposes (known as “Phishing”). While we may call you to verify information you have provided in your application, we will never ask for sensitive personal information from you via email, end user messaging applications such as WhatsApp messenger, Signal messenger, or via text message. If you are asked to provide personal information, click on a link, or navigate to a website other than the official Ryder website (www.ryder.com), or download any mobile applications to communicate with our careers team, DO NOT GO ANY FURTHER. End the call or exit the website as this is very likely a scam.
Essential Functions
- Customer Service: improve the quality and consistency of customer communications and meet customer's expectations
- Perform customer relationship activities to include customer interface, issue resolution, and customer satisfaction
- Execute customer communication protocol as it pertains to PM scheduling and follow-up, breakdowns and vehicle status updates
- Work Flow Management: enhance branch productivity through effective work scheduling and planning
- Create repair order tasks and update work planning sheet
- Review maintenance reports to identify and schedule preventative maintenance, repair campaigns, and vehicles requiring follow-up
- Coordinate with rental counter to identify repair requirements, available substitute units and vehicle wash requirements
- Coordinate outside repair with vendors and customers
- Parts Management: contribute to cost containment through effective inventory planning and warranty
- Execute parts inventory management processes to include conducting physical inventory, parts ordering, receiving, stocking, managing purchase orders and parts invoice, and coordinating parts pick-up and delivery
- Make recommendations on min-max levels to the inventory planning team
- Manage parts obsolescence
- Ship warranty and return parts
- Organize and ensure cleanliness in the parts room
- Administrative: Effectively handle all incoming shop calls
- Clerical duties within the shop operations which include vehicle maintenance files
- Process all Accounts Payable
- Create repair orders for technicians
Additional Responsibilities
- Performs other duties as assigned.
- Acute attention to detail
- Ability to communicate effectively, both verbally and in writing
- Effective phone skills
- Strong organizational, prioritizing, and multitasking skills
- Proven ability to make good decisions in a fast moving environment
Skills and Abilities
- Strong computer skills to include spreadsheet and word processing software packages, Required
Qualifications
- H.S. Diploma/GED, Required
- 3 years or more in customer service with issues resolution experience, Required
Job Category: Operations and Support
Our Culture & Commitment:
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Hourly
Minimum Pay Range: $25
Maximum Pay Range: $27
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Job Description:
Summary
The Customer Service Coordinator will support the shop management process through timely customer communications and scheduling, inventory ordering and stocking, repair follow-up, and maintenance file management. Assist with cost savings and customer retention across area.
Shop Location: Kapolei, HI
Work Schedule: Monday - Friday
Hours: 7:00am to 3:30pm
Hourly Pay | Paid Weekly!
Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
At Ryder, we are always looking for outstanding individuals to join our team and have a dedicated careers site of all our currently open positions available at https://ryder.com/careers. We take the security of everyone’s personal information very seriously and are dedicated to securing and protecting any information provided to us. This is why, we only accept employment applications through our official careers site. You may receive phone calls, text messages, or emails that appear to be from Ryder or other trusted organizations, but it is important that you remain vigilant when responding to these as they may be scams in which fraudsters try to obtain your personal information for malicious purposes (known as “Phishing”). While we may call you to verify information you have provided in your application, we will never ask for sensitive personal information from you via email, end user messaging applications such as WhatsApp messenger, Signal messenger, or via text message. If you are asked to provide personal information, click on a link, or navigate to a website other than the official Ryder website (www.ryder.com), or download any mobile applications to communicate with our careers team, DO NOT GO ANY FURTHER. End the call or exit the website as this is very likely a scam.
Essential Functions
- Customer Service: improve the quality and consistency of customer communications and meet customer's expectations
- Perform customer relationship activities to include customer interface, issue resolution, and customer satisfaction
- Execute customer communication protocol as it pertains to PM scheduling and follow-up, breakdowns and vehicle status updates
- Work Flow Management: enhance branch productivity through effective work scheduling and planning
- Create repair order tasks and update work planning sheet
- Review maintenance reports to identify and schedule preventative maintenance, repair campaigns, and vehicles requiring follow-up
- Coordinate with rental counter to identify repair requirements, available substitute units and vehicle wash requirements
- Coordinate outside repair with vendors and customers
- Parts Management: contribute to cost containment through effective inventory planning and warranty
- Execute parts inventory management processes to include conducting physical inventory, parts ordering, receiving, stocking, managing purchase orders and parts invoice, and coordinating parts pick-up and delivery
- Make recommendations on min-max levels to the inventory planning team
- Manage parts obsolescence
- Ship warranty and return parts
- Organize and ensure cleanliness in the parts room
- Administrative: Effectively handle all incoming shop calls
- Clerical duties within the shop operations which include vehicle maintenance files
- Process all Accounts Payable
- Create repair orders for technicians
Additional Responsibilities
- Performs other duties as assigned.
- Acute attention to detail
- Ability to communicate effectively, both verbally and in writing
- Effective phone skills
- Strong organizational, prioritizing, and multitasking skills
- Proven ability to make good decisions in a fast moving environment
Skills and Abilities
- Strong computer skills to include spreadsheet and word processing software packages, Required
Qualifications
- H.S. Diploma/GED, Required
- 3 years or more in customer service with issues resolution experience, Required
Job Category: Operations and Support
Our Culture & Commitment:
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Hourly
Minimum Pay Range: $25
Maximum Pay Range: $27
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Service Engineer Job Roles in Hawaii
See all 53+ Service Engineer Jobs in Hawaii
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Search Service Engineer Jobs in HawaiiService Engineer Jobs in Hawaii: Frequently Asked Questions
Which companies in Hawaii sponsor visas for service engineers?
Defense and government contractors operating on Oahu, including Booz Allen Hamilton, Leidos, and DXC Technology, are among the more active sponsors for service engineers in Hawaii. Telecommunications companies like Hawaiian Telcom and utilities involved in renewable energy infrastructure also hire service engineers. Sponsorship is more common at larger organizations with established HR and legal teams than at smaller local firms.
Which visa types are most common for service engineer roles in Hawaii?
The H-1B visa is the most common visa for service engineers in Hawaii, covering roles that require at least a bachelor's degree in a relevant engineering field. Employers with significant federal contracts occasionally support TN visas for Canadian and Mexican nationals. Candidates with exceptional records in their field may qualify for the O-1A, though this requires substantial documentation of distinguished achievement.
How to find service engineer visa sponsorship jobs in Hawaii?
Migrate Mate filters job listings specifically for visa sponsorship, making it straightforward to search for service engineer roles in Hawaii without sorting through positions that won't consider international candidates. You can filter by state and role to surface employers actively sponsoring in Hawaii, including defense contractors on Oahu and tech-adjacent firms in the Honolulu metro area.
Which cities in Hawaii have the most service engineer sponsorship jobs?
Honolulu accounts for the large majority of service engineer sponsorship opportunities in Hawaii, given its concentration of defense installations, corporate offices, and technology infrastructure. Kapolei is an emerging secondary hub, particularly for energy and utility sector roles. Opportunities outside Oahu are limited but do exist in Maui for hospitality technology and in Hilo for scientific research-adjacent positions.
Are there state-specific considerations for service engineers pursuing sponsorship in Hawaii?
Hawaii's geographic isolation means employers often factor in relocation complexity, so candidates who can demonstrate readiness to relocate quickly tend to be viewed more favorably. The state's Department of Labor sets prevailing wage determinations that reflect Hawaii's high cost of living, which can affect how employers structure H-1B Labor Condition Applications. The University of Hawaii at Manoa produces local engineering graduates, but international talent pipelines from mainland universities also feed into Hawaii-based roles.
What is the prevailing wage for sponsored service engineer jobs in Hawaii?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.