Application Support Manager Jobs in USA with Visa Sponsorship
Application Support Manager roles qualify for H-1B visa sponsorship as a specialty occupation requiring a bachelor's degree in computer science, information systems, or a related field. Employers file a Labor Condition Application before your petition, and the annual H-1B cap and lottery apply unless your employer is cap-exempt.
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Get Access To All JobsINTRODUCTION
Manages a team of Epic Analysts supporting assigned Epic applications and operational end users. Serves as a business partner and consultant to operational leaders, leveraging expertise in workflows, application functionality, and system integrations. Leads resolution of complex issues and guides analysts through design, configuration, testing, implementation, optimization, and maintenance of Epic applications and related systems. Ideal candidate will have the following certifications: Epic Cadence, Prelude, and MyChart.
ROLE AND RESPONSIBILITIES
Key Responsibilities
-
Planning: Manages team workload, priorities, staffing assignments, and resource needs to meet business objectives. Monitors productivity and performance metrics, identifies training and process improvement opportunities, and recommends operational enhancements. Supports implementation of process and workflow improvements.
-
Senior Resource: Serves as the team's subject matter expert, guiding analysts through application design, configuration, testing, implementation, maintenance, and integrations. Resolves the most complex issues and provides advanced technical leadership.
-
Business Solutions: Partners with operational leaders and stakeholders to understand business needs and recommend technology solutions. Conducts workflow and systems analysis, identifies root causes of complex issues, evaluates solution options, and oversees project work assigned to the team.
-
Builds/Configurations: Guides analysts in application design, configuration, testing, and implementation. Performs advanced configuration and customization to support operational requirements, including complex workflows, security functions, and compliance-related functionality. Leads unit, integrated, and specialty application testing.
-
Integrations: Oversees implementation and maintenance of Epic and third-party application integrations. Evaluates integration requirements, collaborates with vendors and IT partners, coordinates testing, and supports upgrades and enhancements to integrated solutions.
-
Optimizations/Enhancements: Maintains awareness of Epic best practices and industry trends. Identifies and recommends enhancements, optimization opportunities, and innovative solutions that improve operations and system performance.
-
Upgrades: Coordinates team activities related to application upgrades, establishes timelines, assigns release note reviews, communicates milestones, and escalates issues as needed to ensure successful implementation.
-
Communications: Maintains open communication with staff, customers, and stakeholders. Facilitates team meetings, provides project updates, communicates complex issues clearly, and presents recommendations or updates to leadership. Serves as a liaison between IT, operational departments, and practice groups.
-
Team Leadership: Participates in hiring, promotion, and compensation recommendations. Establishes performance expectations, provides coaching and feedback, develops staff competencies, supports professional development, and manages performance concerns in partnership with leadership and Human Resources.
-
User Training: May develop training materials and provide input to online or instructor-led education programs.
-
Professional Development: Participates in Epic forums, user groups, conferences, certification training, and internal educational opportunities to maintain expertise and support organizational goals.
MINIMUM QUALIFICATIONS
Education:
Bachelor's Degree or equivalent experience.
Certification/Registration Required:
Epic certification in two core applications applicable to the role/department. Additional Epic specialty certifications as applicable. Epic Cadence, Prelude, and MyChart certifications. Lean Six Sigma Green Belt preferred.
Experience:
5 years of Epic application support experience. Experience managing multiple Epic applications.
STATUS
Full-Time
Regular, Temporary, Per Diem
Regular
STANDARD HOURS PER WEEK
40
PAY RANGE
$132683.20-$212295.20 Annual
OFFICE/SITE LOCATION
Wellesley
JOB POSTING CATEGORY
Information Technology
REMOTE ELIGIBILITY
Part Remote/Hybrid
INTRODUCTION
Manages a team of Epic Analysts supporting assigned Epic applications and operational end users. Serves as a business partner and consultant to operational leaders, leveraging expertise in workflows, application functionality, and system integrations. Leads resolution of complex issues and guides analysts through design, configuration, testing, implementation, optimization, and maintenance of Epic applications and related systems. Ideal candidate will have the following certifications: Epic Cadence, Prelude, and MyChart.
ROLE AND RESPONSIBILITIES
Key Responsibilities
-
Planning: Manages team workload, priorities, staffing assignments, and resource needs to meet business objectives. Monitors productivity and performance metrics, identifies training and process improvement opportunities, and recommends operational enhancements. Supports implementation of process and workflow improvements.
-
Senior Resource: Serves as the team's subject matter expert, guiding analysts through application design, configuration, testing, implementation, maintenance, and integrations. Resolves the most complex issues and provides advanced technical leadership.
-
Business Solutions: Partners with operational leaders and stakeholders to understand business needs and recommend technology solutions. Conducts workflow and systems analysis, identifies root causes of complex issues, evaluates solution options, and oversees project work assigned to the team.
-
Builds/Configurations: Guides analysts in application design, configuration, testing, and implementation. Performs advanced configuration and customization to support operational requirements, including complex workflows, security functions, and compliance-related functionality. Leads unit, integrated, and specialty application testing.
-
Integrations: Oversees implementation and maintenance of Epic and third-party application integrations. Evaluates integration requirements, collaborates with vendors and IT partners, coordinates testing, and supports upgrades and enhancements to integrated solutions.
-
Optimizations/Enhancements: Maintains awareness of Epic best practices and industry trends. Identifies and recommends enhancements, optimization opportunities, and innovative solutions that improve operations and system performance.
-
Upgrades: Coordinates team activities related to application upgrades, establishes timelines, assigns release note reviews, communicates milestones, and escalates issues as needed to ensure successful implementation.
-
Communications: Maintains open communication with staff, customers, and stakeholders. Facilitates team meetings, provides project updates, communicates complex issues clearly, and presents recommendations or updates to leadership. Serves as a liaison between IT, operational departments, and practice groups.
-
Team Leadership: Participates in hiring, promotion, and compensation recommendations. Establishes performance expectations, provides coaching and feedback, develops staff competencies, supports professional development, and manages performance concerns in partnership with leadership and Human Resources.
-
User Training: May develop training materials and provide input to online or instructor-led education programs.
-
Professional Development: Participates in Epic forums, user groups, conferences, certification training, and internal educational opportunities to maintain expertise and support organizational goals.
MINIMUM QUALIFICATIONS
Education:
Bachelor's Degree or equivalent experience.
Certification/Registration Required:
Epic certification in two core applications applicable to the role/department. Additional Epic specialty certifications as applicable. Epic Cadence, Prelude, and MyChart certifications. Lean Six Sigma Green Belt preferred.
Experience:
5 years of Epic application support experience. Experience managing multiple Epic applications.
STATUS
Full-Time
Regular, Temporary, Per Diem
Regular
STANDARD HOURS PER WEEK
40
PAY RANGE
$132683.20-$212295.20 Annual
OFFICE/SITE LOCATION
Wellesley
JOB POSTING CATEGORY
Information Technology
REMOTE ELIGIBILITY
Part Remote/Hybrid
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Get Access To All JobsTips for Finding Visa Sponsorship as an Application Support Manager
Align your degree to the role
USCIS scrutinizes whether your degree field directly relates to application support management. A degree in computer science, MIS, or software engineering strengthens your petition. A general business degree without IT coursework can trigger a Request for Evidence.
Target cap-exempt employers strategically
Universities, nonprofit research institutions, and government-affiliated entities are H-1B cap-exempt, meaning your petition bypasses the annual lottery entirely. Application Support Manager roles exist in hospital systems, university IT departments, and research labs that file year-round.
Verify prevailing wage before negotiating
Your employer's LCA must certify a wage at or above the DOL prevailing wage for your location and role. Use the OFLC Wage Search to look up the Level I through Level IV rates before you receive an offer, so you can negotiate from an informed baseline.
Search verified sponsors on Migrate Mate
Find Application Support Manager roles on Migrate Mate, where every listed employer has verified H-1B LCA filing history. This filters out postings from companies that have never sponsored, saving you from applying to roles that won't move forward.
Document your ITIL or project credentials early
If your degree is in a loosely related field, employers often supplement H-1B petitions with professional certifications like ITIL or PMP to reinforce specialty occupation status. Gather your certificates and transcripts before you receive an offer so the employer's attorney can build a stronger filing package.
Clarify PERM intent during the offer stage
If you want a path to permanent residence, ask whether the employer is open to sponsoring PERM labor certification after your H-1B is approved. Application support roles in large enterprise IT departments typically qualify under EB-2 or EB-3, but employer willingness varies and is worth confirming before you sign.
Frequently Asked Questions
Does an Application Support Manager role qualify as a specialty occupation for H-1B?
Yes, in most cases. USCIS requires the position to normally require a bachelor's degree or higher in a specific specialty. Application Support Manager roles grounded in systems architecture, enterprise software, or IT operations generally qualify. Roles framed broadly as general management without technical degree requirements may face additional scrutiny and an RFE.
Which visa types can sponsor Application Support Manager positions?
H-1B is the most common path, covering specialty occupation roles up to six years with dual intent. If your employer operates across borders, an L-1A may apply if you're transferring from a related entity. TN visa is available for Canadian and Mexican nationals if the role maps to a qualifying USMCA profession. Check O*NET for the occupation's degree requirements to confirm fit.
How do I find Application Support Manager jobs that actually sponsor visas?
Browse Application Support Manager roles on Migrate Mate, which lists employers with verified sponsorship history. This avoids wasting time on postings from companies that have never filed an LCA for this type of role.
Can I transfer my H-1B to a new Application Support Manager role mid-status?
Yes. Under H-1B portability, once your new employer files a petition on your behalf you can start working without waiting for USCIS approval, provided you're maintaining valid H-1B status. The new role must still qualify as a specialty occupation and your employer must file a fresh LCA at the prevailing wage for the new location.
Does a three-year bachelor's degree from outside the U.S. satisfy the specialty occupation requirement?
It can. USCIS accepts foreign credentials if a credential evaluation confirms equivalency to a U.S. bachelor's degree in a related field. For a three-year degree, employers typically submit a credential evaluation from a recognized body alongside the I-129 petition. The key is that the evaluated degree must correspond to the specific field the Application Support Manager role requires, not just any bachelor's degree.
What is the prevailing wage requirement for sponsored Application Support Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.