Technical Support Engineer Jobs in USA with Visa Sponsorship

PS Job Title: Technical Support Specialist (Utility Power Plant)

Work Place Flexibility: Onsite

Legal Entity: Entergy Louisiana, LLC

Can be filled as Tech Spec II, III, or Sr, based on experience level.

Job Summary/Purpose

Responsible for the safe and reliable operation of utility power boilers and turbine/generator equipment including providing technical support/direction to plant operations, engineering, and ICE technicians. The expected responsibilities will include Reading Prints & Schematics, Troubleshooting and Maintaining Plant Electrical and I & C related equipment. A basic understanding of a distributed computer system which consists of multiple software components that are on multiple computers but operated as a single system. Ability to lead/manage projects and provide contract/contractor management. In addition, reviews technical work documents and ensures they comply with internal and external requirements. Makes recommendations and charts a course of action to management when documents do not adhere to requirements.

Job Duties/Responsibilities

• Determines special technical work requirements and incorporates into work documents. Determines applicability of various special permits.
• Performs reviews and audits of work performed by various organizations. Proposes time saving tooling and work methods. Conducts technical pre-job planning meetings. Develops and revises technical procedures in accordance with current regulatory and administrative requirements.
• Enhances communications by acting as a liaison between various work groups. Performs work in progress and post-job reviews for inclusion into technical job history files and uses this information when planning similar future work. Organizes, assembles, and maintains technical job history files to aid in future planning and estimating.
• Proposes design changes to improve station and personnel efficiency. Performs cost benefit analysis to evaluate tools, equipment, and processes for potential implementation.
• Will be assigned a leadership role for special projects and assist the regulatory & compliance support process for plant operations including project development, basic project controls (budget, schedule, cost tracking) and work management.
• Provide business, analytical and planning support for Fossil Operations. Support the strategic and tactical business planning process. Research issues, perform analysis and synthesize results into findings and recommendations. Duties will include the framing of issues, development of reports and presentations for lead team management. Communicates technical information, concepts and ideas verbally and in writing.

Minimum Requirements

Minimum education required of the position

• High school diploma required, or equivalent work experience.
• Desired: Bachelor's Degree.

Minimum experience required of the position

• Tech Spec II: 2-4 years of power plant or relevant technical experience.
• Tech Spec III: 4-6 years of power plant or relevant technical experience.
• Tech Spec Sr: 5 to 7 years in a high-paced environment such as a power plant.
• Desired: Project management experience and experience managing projects, processes and people.

Minimum knowledge, skills, and abilities required of the position

• Knowledge of the principles of operation and function of steam boilers, turbo-generators, pumps, heaters, steam traps, piping systems, pressure and level regulators and their controls, and auxiliary systems.
• Thorough knowledge of the principles of mechanical measuring devices, instruments, controls, and regulating devices as used in steam electric plants.
• The ability to read Prints & Schematics, Troubleshooting and Maintaining Plant Electrical and I & C related equipment.
• Ability to troubleshoot process control logic.
• Possess a basic knowledge of distributed computer systems and the ability to manipulate the control system.
• The ability to lift 100lbs.
• The ability to lift and carry 50lbs (up to 33% of the time).
• The ability to climb scaffolds, stairs and ladders.
• Must be Team Oriented and Self-Motivated.
• Must possess the initiative to perform task independently, provide timely and concise feedback upon request.
• Possess a winning attitude to achieve Departmental, Plant and Corporate Goals.
• Should possess basic computer knowledge to obtain the required skills needed to use the Entergy Fossil Applications Time and Labor (Electronic Timesheet Application) and AIMM (Maintenance Management System).
• Understand written and verbal communications and basic writing skills.
• Desired:
• ABB Infi90 DCS and/or Emerson Ovation DCS & GE MarkVIe Turbine Control System functional knowledge.

Any certificates, licenses, etc. required of the position

• None

Other Attributes

Functional Knowledge - Requires conceptual and practical expertise in own discipline and basic knowledge of related disciplines.

Business Expertise - Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market.

Problem Solving - Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements.

Impact - Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies.

Interpersonal Skills - Explains difficult or sensitive information; works to build consensus.

Primary Location: Louisiana - Sterlington Louisiana : Sterlington
Job Function: Corporate
MRV Minimum Salary: $95,000.00
MRV Maximum Salary: $143,000.00
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 124120
PS Job Title: Technical Support Specialist (Utility Power Plant)
Hiring Manager: John W Addison
Recruiter: Shaun Johnson
Travel Percentage: Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Our expectations are the five employee and leader behaviors we believe are essential for positive stakeholder outcomes.

Our expectations:

• Make our customers more successful
• Innovate and continuously improve
• Collaborate and share knowledge
• Be accountable for results
• Recognize and reward outcomes