IT Operations Manager Jobs in USA with Visa Sponsorship
IT Operations Managers are strong H-1B and L-1 sponsorship candidates when the role requires a computer science or information systems degree. Most employers sponsor through H-1B, though internal transfers often qualify for L-1A as managers overseeing multinational IT teams. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsINTRODUCTION
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
IT Operations Manager – Government Payments (Remote)
Do you enjoy leading IT operations that support mission-critical government payment systems? Are you experienced managing incident response, operational processes, and system stability within regulated or high-availability environments?
ABOUT THE ROLE:
The IT Operations Manager serves as a key subject matter expert overseeing operational processes, production support, and service delivery for government payment platforms. This role ensures the stability, availability, and compliance of critical payment systems by leading day-to-day operations, coordinating cross-functional teams, and driving continual improvement across incident, problem, change, and release management. The ideal candidate is highly organized, demonstrates strong ownership, and brings deep experience in IT operations within regulated or high-availability environments.
Responsibilities:
- Overseeing daily operational activities for government payment platforms to ensure tasks are completed accurately, efficiently, and on schedule.
- Maintaining comprehensive operational documentation to support process consistency and compliance requirements.
- Implementing, maintaining, and monitoring quality controls and change management processes to ensure SOC compliance, operational readiness, and system availability.
- Partnering with business units, project management, development, and infrastructure teams to resolve incidents and service requests efficiently.
- Facilitating clear communication across development, QA, and infrastructure teams to support adherence to established processes and operational standards.
- Collaborating with security teams to ensure vulnerabilities are addressed in alignment with CISO policies and timelines.
- Leading major incident response efforts, including managing incident bridge calls and ensuring timely engagement of required resources.
- Participating in problem management reviews, synthesizing key learnings, and driving corrective and preventive actions.
- Developing impact statements, maintaining accurate operational records, and ensuring data hygiene across operational tools.
- Collaborating with product teams to support development initiatives that improve operational efficiency and reliability.
- Supporting release readiness and operational acceptance activities with cross-functional stakeholders.
- Maintaining compliance with corporate training, time attestation, and internal governance requirements.
- Providing after-hours on-call support and responding to operational escalations as needed.
- Demonstrating the organization’s core values in all operational activities and leadership behaviors.
REQUIREMENTS
- Demonstrate 8+ years of experience in IT Operations, Production Support, or IT Project Management within enterprise environments.
- Apply experience with ITIL processes, including incident, problem, change, and release management.
- Analyze complex technical issues and communicate them effectively to both technical and non-technical audiences.
- Lead and perform effectively in high-pressure environments while maintaining composure and sound decision-making.
- Utilize knowledge of software delivery lifecycles, operational quality standards, and regulatory or compliance expectations.
- Demonstrate strong organizational, leadership, and communication skills.
- Earn a bachelor’s degree in Computer Science, MIS, Business Administration, or a related field (preferred).
- Demonstrate experience in financial services or government payment environments (preferred).
FLEXIBLE WORKING
At Conduent, we value individuality and flexible working arrangements. In this role, you can expect:
- Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance.
WORKING FOR YOU
We offer perks and rewards designed to support you:
- Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one.
- Retirement Savings: Robust programs to help you secure your financial future.
- Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more.
- Career Growth Opportunities: Paths for advancement within a global organization.
- Paid Training: Learn while you earn with award-winning learning platforms.
- Paid Time Off: Competitive PTO packages to help you recharge.
- Great Work Environment: Join an award-winning culture that values diversity and inclusion.
JOIN US:
At Conduent, we are united by a shared mission. We understand that our success is driven by the success of our associates. When you join us, you’ll find opportunities to:
- Bring your authentic self to work every day.
- Grow and thrive both personally and professionally.
- Make a meaningful impact with our clients, in our communities, and for the millions of people we serve.
With over 50,000 associates in 24 countries, you’ll be part of a global team that’s shaping the future — for the company and for yourself.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is ($57,750 - $75,000)
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
INTRODUCTION
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
IT Operations Manager – Government Payments (Remote)
Do you enjoy leading IT operations that support mission-critical government payment systems? Are you experienced managing incident response, operational processes, and system stability within regulated or high-availability environments?
ABOUT THE ROLE:
The IT Operations Manager serves as a key subject matter expert overseeing operational processes, production support, and service delivery for government payment platforms. This role ensures the stability, availability, and compliance of critical payment systems by leading day-to-day operations, coordinating cross-functional teams, and driving continual improvement across incident, problem, change, and release management. The ideal candidate is highly organized, demonstrates strong ownership, and brings deep experience in IT operations within regulated or high-availability environments.
Responsibilities:
- Overseeing daily operational activities for government payment platforms to ensure tasks are completed accurately, efficiently, and on schedule.
- Maintaining comprehensive operational documentation to support process consistency and compliance requirements.
- Implementing, maintaining, and monitoring quality controls and change management processes to ensure SOC compliance, operational readiness, and system availability.
- Partnering with business units, project management, development, and infrastructure teams to resolve incidents and service requests efficiently.
- Facilitating clear communication across development, QA, and infrastructure teams to support adherence to established processes and operational standards.
- Collaborating with security teams to ensure vulnerabilities are addressed in alignment with CISO policies and timelines.
- Leading major incident response efforts, including managing incident bridge calls and ensuring timely engagement of required resources.
- Participating in problem management reviews, synthesizing key learnings, and driving corrective and preventive actions.
- Developing impact statements, maintaining accurate operational records, and ensuring data hygiene across operational tools.
- Collaborating with product teams to support development initiatives that improve operational efficiency and reliability.
- Supporting release readiness and operational acceptance activities with cross-functional stakeholders.
- Maintaining compliance with corporate training, time attestation, and internal governance requirements.
- Providing after-hours on-call support and responding to operational escalations as needed.
- Demonstrating the organization’s core values in all operational activities and leadership behaviors.
REQUIREMENTS
- Demonstrate 8+ years of experience in IT Operations, Production Support, or IT Project Management within enterprise environments.
- Apply experience with ITIL processes, including incident, problem, change, and release management.
- Analyze complex technical issues and communicate them effectively to both technical and non-technical audiences.
- Lead and perform effectively in high-pressure environments while maintaining composure and sound decision-making.
- Utilize knowledge of software delivery lifecycles, operational quality standards, and regulatory or compliance expectations.
- Demonstrate strong organizational, leadership, and communication skills.
- Earn a bachelor’s degree in Computer Science, MIS, Business Administration, or a related field (preferred).
- Demonstrate experience in financial services or government payment environments (preferred).
FLEXIBLE WORKING
At Conduent, we value individuality and flexible working arrangements. In this role, you can expect:
- Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance.
WORKING FOR YOU
We offer perks and rewards designed to support you:
- Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one.
- Retirement Savings: Robust programs to help you secure your financial future.
- Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more.
- Career Growth Opportunities: Paths for advancement within a global organization.
- Paid Training: Learn while you earn with award-winning learning platforms.
- Paid Time Off: Competitive PTO packages to help you recharge.
- Great Work Environment: Join an award-winning culture that values diversity and inclusion.
JOIN US:
At Conduent, we are united by a shared mission. We understand that our success is driven by the success of our associates. When you join us, you’ll find opportunities to:
- Bring your authentic self to work every day.
- Grow and thrive both personally and professionally.
- Make a meaningful impact with our clients, in our communities, and for the millions of people we serve.
With over 50,000 associates in 24 countries, you’ll be part of a global team that’s shaping the future — for the company and for yourself.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is ($57,750 - $75,000)
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
How to Get Visa Sponsorship as an IT Operations Manager
Target employers with existing H-1B filing history
Large enterprises and managed service providers file H-1B petitions regularly for IT Operations roles. Companies with established immigration programs move faster and face fewer internal approval hurdles than those sponsoring for the first time.
Clarify the specialty occupation requirement upfront
USCIS requires the role to mandate a specific bachelor's degree, not just any degree. IT Operations Manager positions that require computer science, information systems, or engineering are well-positioned. Generalist management roles with no field requirement can face RFEs.
Document your supervisory scope for L-1A eligibility
If you're transferring within a multinational company, L-1A may be faster than H-1B with no lottery risk. You'll need to demonstrate you managed professional-level employees, not just oversaw processes or systems, at your home-country office.
Register for the H-1B lottery in March even before you have an offer
Employers can submit H-1B registrations before a formal offer is finalized. Starting conversations with IT employers in January and February gives you the best chance of being registered before the March window closes.
Highlight infrastructure ownership, not just coordination
USCIS scrutinizes IT Operations Manager petitions where the role looks like project coordination. Petitions that emphasize direct ownership of enterprise systems, SLA accountability, and technical architecture decisions are harder to challenge as non-specialty occupations.
Ask whether the employer uses an in-house immigration team or outside counsel
Employers with dedicated immigration counsel typically handle H-1B petitions more efficiently and with fewer errors. This distinction matters for timeline accuracy and your ability to get straight answers about sponsorship during the hiring process.
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Get Access To All JobsFrequently Asked Questions
Does an IT Operations Manager role qualify as a specialty occupation for H-1B?
It depends on how the position is defined. If the job description requires a bachelor's degree specifically in computer science, information systems, or a related technical field, it generally qualifies. Roles where any bachelor's degree is acceptable, or where the technical requirements are vague, are more vulnerable to USCIS requests for evidence challenging specialty occupation status.
Which visa is better for IT Operations Managers: H-1B or L-1A?
L-1A is often the stronger path if you're already working for a multinational employer abroad, because it bypasses the H-1B lottery entirely. It requires at least one year of managerial or executive experience within the same company in the past three years. H-1B is the standard route for candidates without an existing employer relationship in the U.S.
Can I qualify for H-1B sponsorship with a three-year bachelor's degree?
USCIS evaluates foreign degrees on a case-by-case basis. A three-year bachelor's degree from Australia, India, or the UK is often accepted when combined with relevant work experience, particularly if a credential evaluation confirms it's equivalent to a U.S. four-year degree in a qualifying field. Including a formal evaluation from a recognized credential assessment organization strengthens the petition.
How competitive is H-1B approval for IT Operations Manager petitions?
Approval rates for IT management roles are generally solid, but USCIS has issued RFEs in cases where the role appears more operational or supervisory in nature without strong technical requirements. Petitions that clearly establish a specific degree requirement and demonstrate that the role involves applying theoretical and practical knowledge in information technology are approved at higher rates.
Where can I find IT Operations Manager jobs that offer visa sponsorship?
Migrate Mate filters job listings specifically for roles that include visa sponsorship, so you're not sorting through postings that won't support H-1B or other work visa categories. IT Operations Manager roles appear across enterprise tech, healthcare systems, financial services, and large-scale managed service providers, all of which regularly sponsor. Browse current openings on Migrate Mate to find employers already set up to file.
What is the prevailing wage requirement for sponsored IT Operations Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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