Warranty Specialist Jobs
Warranty Specialist jobs are open across automotive, consumer electronics, home appliances, and heavy equipment industries, covering specializations in claims processing, technical support, and policy administration, from entry-level to senior and supervisory roles. Find a role that fits below and apply directly.
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The Complex Property Claims Specialist is responsible for managing escalated issues related to residential, commercial, large loss and complex claims, including workmanship and warranty claims.
About Homee, Inc.
HOMEE is the only AI-Driven Direct Repair Network for the Property and Casualty (P&C) insurance industry. Our cutting-edge AI technology connects insurers, policyholders, and our nationwide network of HOMEE Pros throughout the life cycle of a claim in a fraction of the time.
HOMEE, in combination with a highly curated network of service providers, is utilized by leading firms in the insurance sector to dramatically improve the claims experience for policyholders. HOMEE is backed by more than $75 million in investment from leading insurance companies such as W.R. Berkley, Liberty Mutual, State Farm, The Hartford, Desjardins, alongside The Institutes and Sure Inc., as well as others.
HOMEE is looking for candidates who are great working in a fast-paced, mission-focused environment. At HOMEE, our team works to break barriers and achieve goals. As a startup, HOMEE includes a diverse group of tight-knit individuals working to create a fun, flexible, and collaborative environment. Join our team!
For additional information on the HOMEE Claims platform, visit www.HOMEE.com.
Description
HOMEE is a tech-enabled managed repair network specializing in property repair claims. At HOMEE, we are focused on bringing new solutions and processes to the claims repair space to help policyholders return to normal faster.
Role Overview: The Complex Property Claims Specialist is responsible for managing escalated issues related to residential, commercial, large loss and complex claims, including workmanship and warranty claims. This role ensures that all escalations and workmanship claims are handled promptly and efficiently while maintaining high standards of quality and customer satisfaction. The specialist will serve as the primary point of contact for customers experiencing issues, working closely with internal teams and contractors to resolve problems and ensure warranty terms are met.
Key Responsibilities:
- Act as the primary point of contact for customers with escalated mitigation and repair issues, including workmanship and warranty claims.
- Review and assess warranty claims to determine the appropriate course of action.
- Review contractor estimates for technical and pricing accuracy, and ensure it meets industry guidelines.
- Coordinate with contractors, vendors, and internal teams to ensure timely and effective resolution of warranty and repair issues.
- Monitor and track the status of escalated issues and warranty claims, ensuring timely follow-up and movement forward to resolution.
- Ensure that all repair and warranty work meet company standards and complies with contractual obligations.
- Document all customer interactions and claim details in the company’s system to ensure accurate record-keeping.
- Conduct audits and quality reviews of completed repair work to verify workmanship and adherence to warranty terms.
- Provide regular updates to management and carrier clients on the status of escalated issues and workmanship claims.
- Identify trends in escalated issues or repair workmanship and recommend process improvements to prevent future occurrences.
- Collaborate with the quality assurance team to ensure consistent application of repair and workmanship standards.
- Review contractor estimates, advise and collaborate on revisions pursuant to Carrier guidelines for submission.
- Update the carrier with recommendations, suggestions and concerns specific to these claims to maintain a relationship where we provide value, support, and transparency.
Requirements:
- 5-10 years of claim handling experience with residential, commercial, large loss and complex property claims handling.
- Experience in identifying, handling and resolving escalated customer issues, particularly in an insurance claim repair context.
- Strong knowledge of repair workmanship standards and warranty processes.
- Excellent communication skills, both written and verbal, with the ability to interact effectively with carrier customers, contractors, and internal teams.
- Exceptional problem-solving skills and the ability to handle difficult situations with tact and professionalism.
- Strong organizational and time management skills, with the ability to manage multiple claims simultaneously.
- Attention to detail and a commitment to quality in all aspects of work.
- Ability to use technology to track and manage work efficiently.
- Industry certifications such as IICRC, HAAG, and CPCU is preferred
- Experience with Verisk (Xactimate and XactAnalysis) and CoreLogic (Symbility, Workspace) products is required.
- Experience with both daily and CAT claims is preferred
The Complex Property Claims Specialist is responsible for managing escalated issues related to residential, commercial, large loss and complex claims, including workmanship and warranty claims.
About Homee, Inc.
HOMEE is the only AI-Driven Direct Repair Network for the Property and Casualty (P&C) insurance industry. Our cutting-edge AI technology connects insurers, policyholders, and our nationwide network of HOMEE Pros throughout the life cycle of a claim in a fraction of the time.
HOMEE, in combination with a highly curated network of service providers, is utilized by leading firms in the insurance sector to dramatically improve the claims experience for policyholders. HOMEE is backed by more than $75 million in investment from leading insurance companies such as W.R. Berkley, Liberty Mutual, State Farm, The Hartford, Desjardins, alongside The Institutes and Sure Inc., as well as others.
HOMEE is looking for candidates who are great working in a fast-paced, mission-focused environment. At HOMEE, our team works to break barriers and achieve goals. As a startup, HOMEE includes a diverse group of tight-knit individuals working to create a fun, flexible, and collaborative environment. Join our team!
For additional information on the HOMEE Claims platform, visit www.HOMEE.com.
Description
HOMEE is a tech-enabled managed repair network specializing in property repair claims. At HOMEE, we are focused on bringing new solutions and processes to the claims repair space to help policyholders return to normal faster.
Role Overview: The Complex Property Claims Specialist is responsible for managing escalated issues related to residential, commercial, large loss and complex claims, including workmanship and warranty claims. This role ensures that all escalations and workmanship claims are handled promptly and efficiently while maintaining high standards of quality and customer satisfaction. The specialist will serve as the primary point of contact for customers experiencing issues, working closely with internal teams and contractors to resolve problems and ensure warranty terms are met.
Key Responsibilities:
- Act as the primary point of contact for customers with escalated mitigation and repair issues, including workmanship and warranty claims.
- Review and assess warranty claims to determine the appropriate course of action.
- Review contractor estimates for technical and pricing accuracy, and ensure it meets industry guidelines.
- Coordinate with contractors, vendors, and internal teams to ensure timely and effective resolution of warranty and repair issues.
- Monitor and track the status of escalated issues and warranty claims, ensuring timely follow-up and movement forward to resolution.
- Ensure that all repair and warranty work meet company standards and complies with contractual obligations.
- Document all customer interactions and claim details in the company’s system to ensure accurate record-keeping.
- Conduct audits and quality reviews of completed repair work to verify workmanship and adherence to warranty terms.
- Provide regular updates to management and carrier clients on the status of escalated issues and workmanship claims.
- Identify trends in escalated issues or repair workmanship and recommend process improvements to prevent future occurrences.
- Collaborate with the quality assurance team to ensure consistent application of repair and workmanship standards.
- Review contractor estimates, advise and collaborate on revisions pursuant to Carrier guidelines for submission.
- Update the carrier with recommendations, suggestions and concerns specific to these claims to maintain a relationship where we provide value, support, and transparency.
Requirements:
- 5-10 years of claim handling experience with residential, commercial, large loss and complex property claims handling.
- Experience in identifying, handling and resolving escalated customer issues, particularly in an insurance claim repair context.
- Strong knowledge of repair workmanship standards and warranty processes.
- Excellent communication skills, both written and verbal, with the ability to interact effectively with carrier customers, contractors, and internal teams.
- Exceptional problem-solving skills and the ability to handle difficult situations with tact and professionalism.
- Strong organizational and time management skills, with the ability to manage multiple claims simultaneously.
- Attention to detail and a commitment to quality in all aspects of work.
- Ability to use technology to track and manage work efficiently.
- Industry certifications such as IICRC, HAAG, and CPCU is preferred
- Experience with Verisk (Xactimate and XactAnalysis) and CoreLogic (Symbility, Workspace) products is required.
- Experience with both daily and CAT claims is preferred
Warranty Specialist Jobs by Experience Level
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Find Warranty Specialist JobsWarranty Specialist Job Market
Who's Hiring
Top Industries Hiring
- Manufacturing
- Electronics & Hardware
What Employers Look For
The qualifications that appear most often in warranty specialist jobs.
- Experience processing warranty claims in automotive, electronics, or consumer goods
- Proficiency with dealer management systems or manufacturer warranty portals
- Knowledge of warranty policy terms, coverage limits, and exclusion clauses
- Strong written and verbal communication skills for customer and dealer interactions
- Associate or bachelor's degree in business, automotive technology, or a related field
- Familiarity with parts return authorization, RMA processes, and claim documentation standards
Tips for Your Warranty Specialist Job Search
Tailor your resume to claims volume
Warranty specialists are evaluated heavily on throughput. Quantify the number of claims you processed per week or month and highlight your average resolution time. Generic customer service bullets won't stand out the way hard claims-volume figures do.
Highlight OEM and dealer portal experience
Many postings require hands-on experience with manufacturer-specific warranty portals. Name the exact systems you've used, whether that's a dealer management system, a parts return platform, or a specific OEM claims portal, so hiring managers can match your background instantly.
Apply early to roles that fit
Migrate Mate lists warranty specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Search by industry to sharpen your targeting
Warranty work differs sharply between automotive dealers, HVAC manufacturers, and consumer electronics firms. Filter your search by industry and read the job description carefully for the product category, since your familiarity with that product type often carries more weight than general warranty experience.
Prepare scenario answers for gray-area claims
Interviewers frequently test judgment on borderline warranty situations, such as a claim that falls just outside coverage terms or one with missing documentation. Prepare two or three real examples where you made a defensible call and walked a customer or dealer through the outcome.
Negotiate by citing policy compliance value
When discussing compensation, frame your contribution around cost avoidance: fraudulent or improper claims you caught, error rates you reduced, or audit results you improved. That language connects your work directly to the employer's bottom line and gives you a concrete basis for negotiating.
Warranty Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most warranty specialists?
The most active employers for warranty specialists right now are Homee, CARVANA, and Emerson, and the most openings are in Minnesota, Texas, and Illinois, based on current listings on Migrate Mate as of November 2026. Automotive dealers, appliance manufacturers, and consumer electronics distributors consistently post the highest volumes of warranty specialist roles nationwide.
How many warranty specialist jobs are remote?
About 0% of warranty specialist openings are fully remote or hybrid as of November 2026, with availability varying by industry and employer. Claims processing and policy review roles tend to have the most remote flexibility, while positions tied to physical inspection, parts handling, or on-site dealer support are typically in-person or hybrid.
How do you become a warranty specialist?
Start by building familiarity with the product category you want to work in, whether automotive, appliances, or electronics, since product knowledge is a core requirement. An associate degree in business or a technical field helps, and many employers also value customer service or administrative experience. Getting comfortable with dealer management systems or claims software before applying gives you a practical edge during interviews.
Can I get a warranty specialist job with little or no experience?
Yes, entry-level warranty specialist roles exist, particularly at dealerships and third-party administrators that train new hires on their specific claims systems. Customer service experience, attention to detail, and comfort with structured documentation processes are the qualities most hiring managers look for when a candidate lacks direct warranty experience. Demonstrating that you can read and apply policy language precisely is often what separates entry-level candidates.
What does the warranty specialist interview process look like?
Most warranty specialist interviews involve a phone or video screen focused on your familiarity with claims processes and the product category, followed by one or two in-person or video rounds. Expect situational questions about handling disputed claims, managing dealer or customer pushback, and prioritizing a high-volume queue. Some employers include a short written exercise where you review a mock claim and explain your decision.
Where can I find and apply to warranty specialist jobs?
You can find and apply to warranty specialist jobs on Migrate Mate, which lists current openings from across the United States. Search the listings for roles that match your industry background and experience level, then apply directly to each position that fits.
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