Account Supervisor Jobs in Chicago, IL

More about the role:

Burson’s Corporate Affairs practice is seeking an Account Supervisor to join its Corporate Digital team, supporting corporate social media strategy and execution across multiple client accounts. This role is ideal for a digitally fluent communicator with a strong corporate reputation mindset—someone who understands how brands and corporate leaders show up across social channels and how digital signals shape perception.

The Corporate Affairs team at Burson is a leading force in reputation management. The digital team complements this practice as the first line of defense and the strategic connector between the Corporate Affairs practice and Burson Digital’s centers of excellence (Social & Influencer, Paid Media & Brand Partnerships and Digital Experience & Content Strategy). You are the thought partner who ensures digital is not an "add-on," but an essential, integrated component of our client's overall strategy from day one.

The Account Supervisor will work across a diverse portfolio of clients spanning Technology, Healthcare, Financial Services, and mission-driven organizations. The role requires strong writing and analytical skills, experience in social listening and audience insights, and the ability to contribute to executive thought leadership and corporate social programs.

This role is based in the Eastern or Central time zones and will collaborate closely with cross-functional teams, including specialized digital strategists, paid media experts and social listening experts.

What you'll do:

Burson’s Corporate Affairs practice is seeking an Account Supervisor to join its Corporate Digital team, supporting corporate social media strategy and execution across multiple client accounts. This role is ideal for a digitally fluent communicator with a strong corporate reputation mindset—someone who understands how brands and corporate leaders show up across social channels and how digital signals shape perception.

The Corporate Affairs team at Burson is a leading force in reputation management. The digital team complements this practice as the first line of defense and the strategic connector between the Corporate Affairs practice and Burson Digital’s centers of excellence (Social & Influencer, Paid Media & Brand Partnerships and Digital Experience & Content Strategy). You are the thought partner who ensures digital is not an "add-on," but an essential, integrated component of our client's overall strategy from day one.

The Account Supervisor will work across a diverse portfolio of clients spanning Technology, Healthcare, Financial Services, and mission-driven organizations. The role requires strong writing and analytical skills, experience in social listening and audience insights, and the ability to contribute to executive thought leadership and corporate social programs.

This role is based in the Eastern or Central time zones and will collaborate closely with cross-functional teams, including specialized digital strategists, paid media experts and social listening experts.

Experience that contributes to success:

• 4–6 years of experience in digital communications, corporate communications, or public affairs, with agency experience preferred
• Strong understanding of corporate reputation, the current communications landscape, and how social media impacts brand and executive perception
• Experience supporting social media strategy and execution across corporate and executive channels
• Proficiency in social listening and analytics tools (Brandwatch preferred; experience with Meltwater, Talkwalker, Sprinklr, or similar platforms also considered)
• Demonstrated experience conducting social audits, competitive research, and audience profiling
• Strong writing and editing skills, particularly for executive and corporate audiences
• Strong familiarity with key platforms including LinkedIn, X, YouTube, Instagram, and Reddit
• An understanding of paid media strategies and tactics that can support corporate and public affairs efforts
• Experience working with stakeholders, including SMEs, executives, and influencer/KOL ecosystems
• Strong organizational and project management skills, with the ability to manage multiple workstreams simultaneously
• Collaborative, solutions-oriented mindset with strong attention to detail

Burson is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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